If we had the option not to give a star, we wouldn't give this horrid place a star. We were dealing…read morewith a client that finagled the system but wanted to return a package to us here in the U.S. This depot informed us that the customer was missing forms to ship to the US. We got her the proper forms only to be informed she needed a Waybill. We called asking could we either fax or email it over, the guy on the phone said sure. We then realized, the waybill was multiple pages but wanted to follow up because we wanted make sure it was ok to still send over. The man that answered the phone wouldn't let us get the question out and proceeded to hang up on us. In hopes of getting someone else on the line, we called back to only be told "just email it like I said, its that simple" then hung up.

From the owner: Packaging Depot was established in 1988, we have 7 locations in the lower mainland to serve you. At…read moreour Coquitlam location, we offer air and ground shipping services from all five major courier companies, FedEx, UPS, DHL, Purolator and Loomis all in one location. We will make every effort to find you the fastest or convenient shipping option at the lowest price available, depending on your needs. We offer discounts on all major courier companies and we will beat any competitor's prices, nobody offers lower prices than Packaging Depot Coquitlam in the entire Tri-Cities. Packaging Depot Coquitlam offers additional services, which include Mailbox rental, holding parcels, packaging, moving boxes and shipping supplies, which helps save time and provides convenience. We also ship ocean containers and pallets of any size or weight to Canada and the USA. Visit our Coquitlam location and let our shipping experts take care of all your shipping and packaging needs.

They should focus on printing. They seem to be good at it. Waited 20 mins in a long line up just to…read morecollect a Purolator package. Most of the complaints seem to be from the terrible shipping service. They're understaffed and trying to do too many things.

If I can give it no stars I would. Haven't had such terrible service for a long time…read more Greeted by a very disgruntled middle aged middle eastern woman. I asked her if they take prepaid purolator packages. A nod followed. As she was scanning the package I asked her for a receipt, she out right bs'ed said her scanner does not print receipts. Every other company does that I previously visited like Fedex, Canada Post and UPS, but not Postnet? Or is she just too damn lazy. Anyways I didn't want to argue with her so I just shrugged. As I push open the doors to exit, I heard a loud clunk. Turned back to see her throwing my package-unto the floor from the counter. Sheesh, thank god it's not glass. In the future if any retailer uses purolator or requires me to deal with this particular establishment, I am going to pass.

These guys are so helpful always looking for the best deal for you. Always quick and reliable.read more

Wow! I have passed by this place so many times but today, I needed to mail an urgent letter to…read moreEurope. Drive-thru YEP! Drive-they service! Amazing! Super friendly, fast and efficient. I would definitely recommend!

According to Loomis tracking, my package was picked up on the 22nd, arrived at the Burnaby…read morewarehouse on the 23rd, and has been sitting there ever since. After a trace was put on my package by Loomis customer service, the Burnaby warehouse said they would ship it out the next day, the 28th. This is ridiculous, and completely unacceptable service by the Burnaby warehouse staff. My experience with the Loomis customer service, via phone, was excellent. Delivery service...absolutely useless. I will never use Loomis again.

Too bad I can not put 0 stars. This company is the worst of the worst - absolutely dubious and…read morehopeless. Can't believe they do still exist. JFC

Mailbox Rentals & Shipping/packing services in a strip mall by the Golden Ears bridge. Eric &…read moreMidori are the owners and very personable and easy to deal with. The one drawback is that their address is already a unit number so your mailing address ends up as a suite under all of that. i.e. 13 - 19889 - 96 Ave, Suite 'nnn' ...

Midori made renting my mailbox extremely easy - I was able to start everything over the telephone…read moreand she took the time to draw up the contract and email it to me for signature and follow up. Appreciated the personal service.

Worst delivery service, the driver never showed up on the door, being a residential address, and…read moremarked the address as not found. Is it my fault that you can't read a map and find your way. because of the dumbness of this person, my parcel got delayed by a week. on top of that they have processing delays asking to change the address when the address is right, which they can't process for another 2 business days. with nothing to expedite the process. the receiver has to bear the consequences for their incapable team. also, guess what they don't even contact you. They just leave you hanging for you to figure it out. honestly the worst delivery service, Companies please don't use Purolator for deliveries.

We had a great experience here. We just wanted to pick up a total of three items as we got a few…read morenotices a few days ago that we missed. The guy behind the counter was busy with the customers before us, so we waited patiently, and he even acknowledged us and said he'd be with us in a few minutes. When it was our turn, the guy said that only one of the items were in, and the other would be in on the next day as we got there too early for pickup. But he also gave us an option that it could still be delivered to our door if we aren't in a hurry. It was really nice of him to inform us of our options. We had no problems here. The line up wasn't long and the wait wasn't bad. The guy working here was quick and efficient. I'm a happy customer!

I have only used their mail box services for a short time but so far, I am very pleased with their…read moreservices. What they have over a few others is very friendly staff and reliable email notification of packages. Their rates are pretty much in line with their competitors but they differentiate themselves by offering: - Better / friendly communications - A direct Canadian contact telephone number: (604) 595-1657 - Facebook fan page http://www.facebook.com/pages/At-the-Border-Mail/198207713559463 - A well organized and comprehensive website - Inexpensive mailboxes (possibly the best price) How to get there? They are nearly the last business before crossing Canadian Customs on Hwy 543 in Blaine. You can't miss them! The only question I have is how to stay in the U.S. after picking up packages or mail.

Always Friendly service. Locate very close to the US/Canadian border. They have decent hours with…read morethe option of 24 hours service (with a surcharge). I would highly recommend this place. Only downfall is the steep driveway when it's icy.

On time and very professional and personable. I would not hesitate to recommend this company to…read moreanyone who needs their TV mounted for a very reasonable price along with great customer service!

Arrived on the Job in less than an hour after the call was placed. Quick & Professional…read more Would recommend!

Had the technician Mark at our home to inspect a freezer issue with our Liebherr refrigerator…read more Mark provided multiple potential issues that could be the fault and provided options prior to proceeding with the repair, all of which were sensitive to the potential costs involved. As it happens, Mark was able to make the repair quickly and for the least amount of cost. I could not have anticipated a better experience and I'm very grateful that there remains real professionalism in the world today. It's hard to find. Thank you Totem and more specifically, thank you Mark!

0/5- terrible work, absurd delays and no accountability- AVOID Totem!…read more After five weeks, nearly $1,000 spent, and countless hours wasted, our appliance is still completely broken. Initially, they charged a $167 diagnostic fee and a $663 parts prepayment, promising a 10-day fix. Instead, they sat on my money for over a week before ordering the parts. When I called to check in, staff were incredibly rude and blamed me for the delay. Four weeks later, a technician finally installed the parts and left without testing them. I paid another $143--bringing the total to $973--but the machine failed immediately. The technician visited a week later (for the third time) and admitted he didn't know how to fix it. Management has completely ignored my requests to speak with them. They eventually promised a refund (minus the diagnostic fee) but have provided no written confirmation or money. Totem defaulted on every promise. Save your resources and avoid them entirely.