I visited Packaging Depot last November to drop off a parcel with a prepaid shipping label. Came on…read morea weekday afternoon. I had a Fedex delivered parcel that was destined for Ontario. Prepaid label with overnight shipping ready to be dropped off. The young staff lady at the counter accepted it and I was out in 2 minutes. She was already in the middle of helping another customer filling out paperwork for his packages but helped me out as well. She immediately offered a receipt to confirm my parcel was shipped out at the time. Fortunately, my parcel was safely delivered to Fedex on time since I made it before their 3pm pick up time. The day after my Fedex overnight delivery parcel was sent, I checked the tracking status online and it was already in Ontario. As a frequent skytrain transit user, I like the location since it is conveniently located a block away from Oakridge-41st skytrain station. I will definitely come back if I ever have a Fedex package that needs to be dropped off. Really have nothing bad to say about this place. 5 stars.

As much as I believe in patronizing businesses in my neighbourhood, this is an exception to my…read morerule. I can count on Packaging Depot to have everything I need to ship whatever item I have, no matter how big, small or odd shaped. They have also been super helpful in offering options and solutions to some of my more challenging shipping projects. They have an excellent variety of different sized boxes, crates, tape, and bubble wrap. You can either package stuff yourself or they can package stuff for you. The part that I appreciate the most is the fact that they have access to a variety of shippers so they can offer me the most affordable choices for what I need. They are definitely worth the drive here.

Lots of knowledge and always very professional. Herbert knows his stuff and always recommends the…read morebest approach while keeping cost in mind. I definitely recommend.

I contacted Herbert to fix my 10 year old TV. He was very honest, suggesting I might be better off…read moreto buy a new one. I was determined to keep the old Samsung going. Herbert gave me the straight goods as to what he had been able to do. He also outlined problem areas he hadn't been able to address. Parts are hard to get. I am very pleased with what he was able to accomplish . The price was in line with his original quote. I really enjoyed my dealings with Herbert.

I had stopped here to purchase a mailing tube so that the posters and prints that I bought at the…read moreVancouver Art Museum would survive the next four plane flights before I can get them home and safe. It's a small shop but they have full mailing and posting services including boxes and packing materials and envelopes. A full-size copier, too. Mailboxes. Printing services. The gent who helped me was very kind. I did buy the mailing tube from him, but I also got some rubbish cardboard to hold a flat print safe in my backpack. Sharp scissors let me cut the cardboard to fit. Super helpful!

UPS delivery is always a pain in my ass…read more They give a 10 hour window of time as to when they will come by. They ring the buzzer (which rings 3 times ) then just as you are about to pick it up....it stops , and away goes UPS.... I was eagerly waiting with my UPS tracking screen on and my paranoia vision TV Security channel on. Nothing ... I had called UPS to ask that they send a message to the driver, that if there was no response to the buzzer, to please call me. I would go down. Imagine my surprise, when after wasting my entire day waiting around- that the status had changed online to Delivery Attempt - No answer! They had not even tried to ring buzzer or call me. I was not happy. I called to ask that they drop it off at The UPS store. They did! I called and asked if I could come pick it up (yes before 6 pm) I arrive, barely had to wait, my package was given to me after I showed ID, I signed and was on my way home with my new Fredrick's of Hollywood Lingerie! How easy was that ???

Once again they prove their incompetence. I provided a clear forwarding address, but when I…read morereceived the iShip notification, there was no address on it. For $186 mail forward, price, I expect service. do not use this location if you have mail or documents of value. And I've been a customer for 10 years+. Upon my return to Vancouver I will end this stress and find a professional mailbox service.

I have had a mailbox at the UPS Store for about five years because I live in a condo where…read morereceiving packages is very difficult, if not impossible. With a mailbox number at the store, for about $200 per year I can have all my packages shipped there without worrying that I am going to miss a delivery or lose a package. The staff is polite and courteous, and send me an email whenever I receive a package. They know me well now so as soon as they see me coming they head back and gather my deliveries for me. I have shipped a few things through them as well, which has been easy and smooth.

Even though they took the worst passport photo of me, I can't fault such nice people. It's me, not…read morethem! LOL. Great UPS location on Commercial Drive. They are personable, efficient. I would advise some lighting help for better passport photos, but other than that, great spot.

Pros: I haven't lost a parcel from them from drop off. Cons:…read moreRecently I dropped off a return parcel (kind of big), there was the manager/owner and one female assistant and myself. After scanning the barcode, she asked me to move the box to another area. I actually looked at her a good 5 seconds, irritated gave her a look of "isn't this your job" but couldn't be bothered as I had to leave and moved the parcel. Please train you staff.

I was expecting a parcel from Dublin, Ireland, and the sender had selected UPS to deliver…read more 1. First Notice arrived on January 07 stating that they were preparing the package for customs review. 2. Wednesday January 08 I received a notice stating that Delivery was scheduled for Thursday January 09 between 10:45 - 2:45. When I checked I was informed that delivery would be at "end of day". Does that mean 5 pm or 7 pm or...? 3. On Friday Jan 10 at 09:28 I was notified that Delivery has been rescheduled to Monday 13, 10:45 - 2:45 4. A second notice on January 10 indicated that the package had cleared customs and was on its way for Monday 13 delivery. 5. Monday jan. 13 I received a notice at midday notifying me that the Delivery has been rescheduled for January 14, 10:45 - 2:45. 6. Parcel arrived on January 14. UPS played fast and loose with my time, since I had to remain at home awaiting the delivery. Moreover, if I wanted to change the delivery date I WOULD HAVE TO PAY! AND THIS, EVEN THOUGH THEY HAD CHANGED THE DAY OF DELIVERY. UPS has conveniently [for themselves] shifted everything to AI so there is no one we can talk with. They just lock you in their schedule and change it without any concern to your time. My letter to the CEO of UPS Carol Tome did not get a response. If there are others out there who have also suffered the same indignity, perhaps it's time we did something. We could start by writing to the politicians and the media. I believe that airlines now have to indemnify passengers fot flights delayed beyond a certain time and can be fined by the appropriate board. Why should something similar not apply to courier Services? I certainly intend to forward my complaint!

I went to mail a package today to United States and I had great service. The gentleman actually…read moretook my box apart, and cut it down to a smaller size in order to save me $10. I thought that was awesome.

No better than the others. You get two attempts at some arbitrary time on 2 arbitrary days and God…read moreforbid you're out or you have a job, too bad.. all the way to Richmond for you! Want a third attempt? $10. Want to change the shipping address to your work? Another fee. Want to pick it up anywhere close to where you live? Nope. Off to Richmond you go! Makes you think living by the airport isn't such a bad idea after all. Easy Ship my arse. Use Canada Post. Update (1 hour later): Okay.. Well now I feel like I have to update my original post, as they just called me (from the airport, not the 1-855 arsepole I first spoke to) and made it right. (it's like they read my review... creepy) Anyway, after explaining that I wrote instructions, just like they tell you to, on the 1st Attempt Notice, (to just leave it in the apartment lobby if I wasn't home) the lady explained that they "aren't Canada Post" (again.. like they read it) and don't leave parcels in apartment lobbies. So, I explained that since that particular policy is not written on their Attempt Notice (they do have examples like "between doors or the garage") then how can they charge me for another attempt or change of address when I thought I was doing everything right? Long story short.. she took my work address and will hopefully deliver it free of charge to my workplace tomorrow. So another gold star for them for making it right. But that's it. My original advice still stands.. use Canada Post if you can because Loomis is no better than the rest of them.

These guys are awful. They made two attempts to deliver, a week apart, without leaving a door tag…read moreeither time. They also tried to deliver at 1:30 in the afternoon both times, despite me saying I'm not home at that time. They won't schedule for a certain time, they won't leave the parcel at the front door (despite not requiring a signature) and charge if you want them to try again or ship elsewhere, like your employer. When I contacted them, I was told it was undeliverable because they didn't know my buzzer number. If they had just looked at the board beside the buzzer, my name is right there at the top. It's unfortunate because not only will I never use Loomis again, I won't order from the company I ordered through simply because they use this horrible delivery service.

Ilya and his team are incredible! We had two pick-up locations with not so desirable access…read more(basement, stairs, and narrow hallways) + a high-rise building as the destination, yet the team finished everything in less than 4 hours. They are impressively fast, efficient, careful, professional, and polite. They didn't even take a quick break and just kept pushing. We were honestly amazed by their performance. To top that off, their rates are budget friendly too! With the quality of their service, you're definitely getting 4x more than what you paid for. Will contact them again for future moving needs.

Had an very good experience with this moving company! Everything went super smoothly: on time, on…read morebudget, and exactly as promised. Ilya (the owner) was great to deal with, really friendly, gave helpful tips, and clearly cares about doing a good job.They were very careful with all my stuff and with the walls, which I really appreciated. They had everything needed for the move, even things I didn't think of (like a cover for the mattress to keep it clean and easy to carry). The price was fair, and overall it was just a great experience. I'd definitely recommend them to anyone and would use them again without hesitation.

I am so glad UPS Store is located inside Sinclair Centre. So I came here to drop by a package…read moredelivery. The lady there saw me and said "just give me the package". I kind of stopped and stared at her. Was hopping to get a receipt of package drop off but then I just walked away slowly watching her scan it into the system. So I am good. That could be my record. Well not much service here. But good thing is that its quick.

UPS is the worst mailing service that you can use. Literally use anyone else…read more From lost packages, to broken items, to packages delayed log past their due date. When items are lost, it takes weeks to resolve and you have to jump through a phenomenal number of hoops to even have UPS acknowledge it, let alone cover it. (By the way, the claims process is partially done through mail. Ridiculous) Why do companies keep hiring UPS? I don't know. One thing is for sure, I know I'm in for a bad time when they're assigned to deliver my package.

I can not stress how incompetent FedEx employees are. I was at home the entire day waiting for my…read morepackage. The FedEx employee parked right in front of my home and I saw him. He didn't leave his vehicle or anything. I thought he must be busy or something so I decided to wait for him to ring my door bell. Guess what, he drove away and an hour later I get a message saying tempted delivery and "Customer Not Available or Business Closed Recommended action: Delivery will be re-attempted the next business day" WTF. I was really upset. I called FedEx right away. I told her to add a note and she promised that it won't happen again. So Amazon worker are able to find the house. Canada Post is able to find the house. UPS is able to find the house. DHL is able to find the house. But not FedEx. Wow! and he parked right in front too. Sounds like FedEx employee just drives around not trying to deliver any package. So incompetent. DO NOT SHIP WITH FedEx.

Worst delivery carrier in canada hands down . Zero accountability. Zero customer service…read more I used them to get a delivery done for a TV. Making it a high value item. It was told it would be delivered on Tuesday but here i am told the package is delayed cause I'm not home . Its Friday now and iv been home for 4 days straight waiting for them to call the buzzer. Each day they dont bother coming up to the buzzer or call. Instead everyday they tell me the driver rang the buzzer thou we have a camera as well as a log of who buzzes us at home . What kind of delivery service are they even running here in canada . Should be ashamed when they charge so much and dont even want to make an effort to rectify the situation . The worst and stay away . I would give them a zero if i could .