It's large and has lots of selection to choose from also staff is very helpful and knowledgeableread more

It's ok. They have weird hours and close without notice…read more Went to get media for my tank and they're closed until December. Ticked Off because I had asked for my things be held for pick up, and they close??

This is a mom 'n' pop owned pet fish store…read more Pricing is fair and small fish selection is decent. The owner is very nice. One thing that bothers me is that they have these massive size koi fish held in tanks that are much much too small for the fish. They have many larger tanks that can hold these big fish. So I'm not sure why the jumbo koi are kept in the tiny tanks.

Buy my fish and plants here , good prices and very helpful. It is a very…read more clean store which I like :)

Wow. Mind blowing amazing. So many tot choices. I don't have a bird but I buy bird stuff for my…read morehamsters to gnaw. I was in a hurry just passing by. But otherwise I'd have taken a video to show you. Definitely check it out if you're in need of bird toys Oh. And tons. Of cages.

I go to this store every few months when I need food for my Quaker parrot, and always find the…read morestaff to be friendly and helpful. However, two weeks ago I witnessed an incident that has disturbed me for this past two weeks. I came into the store by the back door, after having come from the bird hospital upstairs, and heard a commotion. A woman loudly berating the staff, demanding a refund for what appeared to be an opened bag of bird food. The store employee just stood and endured abuse, and when he explained that as the bag was opened, no refund would be made. she continued her abuse, making several personally insulting comments directed toward the employee, who asked her to "Please leave". She threatened to submit a bad review and tell everybody she knew not to shop there before she left. Then it was my turn to pay for the food that I was purchasing and the employee, who was apparently a little flustered at what had just happened and apologised that I had to see that, and that toys were 20% off. Of course, I bought two and left the store. During the drive home I thought about how difficult it must be to work in retail and have to endure abuse from people who needed to take their bad day out on some retail worker. I have been coming to this store for nearly a decade and have dealt with a number of different people there, all whom have been courteous and have shown themselves to be knowledgeable. I have always quite enjoyed my experiences in this store and have always appreciated their help.

We used to go there to get fish and supplies for our Chiclids. The store has good customer service…read moreand variety of pet items. Kerwin Maude

I'm a regular shopper at Mr. Pets for my cat and gerbil as I can get what they like to eat here…read more My gerbils' bedding went up $5 per bag and the gerbil food I buy $3 per bag but everything is going up, just wish not by soo much at one time, though. :( I haven't seen any gerbils here in a long time and am now on the search for a couple of new pets soon. The staff is okay. Do you know when you will have gerbils' again and where do you get them from? Thank you, Tammy H.

Graham knows it all!!!! Great family run business. We asked if he could board our two very…read morespoiled, very loved, feathered children. And he was able to accommodate us! We know our kids are safe and we'll taken care of in his company. Thank you Noah's Ark!

Graham is lovely, and the store is always interesting to look around in. I've gotten fish from here…read moremultiple times and they are always healthy. One thing I do find concerning is how the hamsters are kept. They are obviously stressed and bar chewing. No wheel and no hides, it's honestly quite sad to look at. If he added a wheel and a hide to his hamster enclosures I would give it 5 stars. Otherwise support local!

Update: I've now found BONES Pet Parent on Thurlow. It's Canadian, and Mikey there is just great…read more Good advice and he also recommended a really good Canadian pet foot--GO! which has a weight management formula. So all good.

called last week to book a bath for this week. Was told you can't book it first come first serve…read more this morning in the bath was empty. As I was going in, I was told a person who behind me had called and booked it so I couldn't use it. Don't lie to customers.

This location is great, especially for cat stuff. I always…read morego to this Bosleys first when looking for something specific. Even though its not the biggest store, they seem to have the best selection of scratching posts, which i buy frequently! Also tons of toys, carriers, food and other supplies. Plus the staff here are always so helpful and nice!

This is a great pet supply store - I don't usually shop here for dog food as I live closer to…read moreTisol, but I stop in for toys and treats for my 3 dogs, and most of all I visit with a small person I know (age 14 months) who lives nearby, and who loves to tour the store to look at all the pictures of animals on the different packages, to play with the tickly cat toys, and to try to find the squeakers in the dog toys. The prices appear to be the same as other Bosley's locations. The staff are so friendly when we visit, in spite of the fact that we're not really there to purchase anything (occasionally I do find a treat or toy or other necessity, but in general we just "visit"). They are kind enough to always hold the door for the stroller, and always greet us with genuinely friendly tones. To me, that's a sign of a good neighborhood store, and that's why this Bosley's gets 4 stars. October Challenge 1/31

Staff are so friendly , and knowledgeable . The customer service is amazing. So lucky to have this…read morestore in our community

Staff are always helpful in finding what you need & it's very clean…read more CON: they took over valuable retail space where I could get more pet products in there bigger stores for a dual dog wash station: I have yet to see a dog in there. Why take over valuable retail space for a service that isn't used? It's still my standby, but bc I drive, I visit other locations & pet shops for my pet's food & litter needs. Also, nothing in cat food or litter ever seems to be on sale here. ‍