Graham knows it all!!!! Great family run business. We asked if he could board our two very spoiled, very loved, feathered children. And he was able to accommodate us! We know our kids are safe and we'll taken care of in his company. Thank you Noah's Ark! read more

Our parrots had a 5 week stay at the store while moving to Vancouver. The store provided big size cages and high quality food to them. The people at the store are knowledgeable and kind, and the price they charged was very reasonable. We are very grateful for this boarding service. read more

This is a great local pet shop. knowledgeable and helpful staff that are passionate about the husbandry and welfare of pets. Best feeder insects in the lower mainland. read more

The store could needs more space but otherwise the Interior is interesting and reminiscent of stores of long ago.Prices are good and the owner is caring about the animals.I was offered a free Budgie if I would take a bonded couple,so I did.They are well Behaved,Quiet and are a good Fit,Thanks for that. read more

Noah's Pet Ark - I am calling the new guys Jack and Jill. - Pet Stores Near Me - Vancouver, British Columbia

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My husband dropped off our rabbit for boarding at this pet shop from July 18 - July 29 (while we were away). Today we got a call from the owner stating that our rabbit died last weekend (due to heat exposure). According to him, he forgot to leave the back door open for ventilation and did not open his store all day Saturday (for some weird reason). My family is very upset. First, he did not inform us until today (which is several days after the incident happened). Second, the incident could have been avoided if he'd actually opened his store/business as advertised. This is pure negligence..... and I sincerely hope this will not happen to anyone else. read more

Soooooo....... if you have a very, very, very picky pet that demands insects...... There are a lot of great pet stores, but none like Noah's Pet Ark. Sure, the place is small, but there is parking in the back and the staff is friendly. If you can't find what your small pet or fish needs anywhere else, here is the place to go. They even have live and canned insects from snails, crickets, grasshoppers, mealworms, silworms etc. read more

Very nice, does not say more than he needs to but well informed about animals and an OG in the business. Thanks again!

hes a fantastic guy who really cares about what he does. prices are also great

Yes, the store can be a bit cluttered, yes, the owner isn't always the type to make chit chat, but I don't come here for that. I come here for the helpful and knowledgeable advice from Graham (the owner) who has been keeping fish all his life and even been a member of several fish clubs; he knows his (freshwater) fish alright. I've had nothing but good experiences when asking him for help with troubleshooting any aquarium issues I'm having and my fish, shrimp, and frog are happy and healthy. With corporate pet stores taking over, and heck even Walmart is selling pet supplies (but not live animals), I will always be a supporter of Noah's Pet Ark just because of the down to earth feel of the store and the fact that they have more specialized aquarium products than the big box stores would have. Sometimes when I find myself in Kits, which is usually once a week, I'll visit the store just to watch the fish swim around to add a little peace and tranquility in my day. As a bonus, they're all quite healthy looking compared to the sickly-looking ones in big box stores. As a bonus, the bettas are kept in the display tanks as opposed to a whole row of those miserable little cups on a shelf. Only taking 1 star off because of inappropriate advice I was given by another staff member (not Graham) at the store who told me that fancy goldfish can survive in bowls when I asked him what's the minimum tank size for them. I don't think any fish should live in a bowl for that matter, but especially for goldfish, bowls are just a slow and torturous death sentence. Cannot speak for buying reptiles or other small pets as I have no experience with them. read more

I like this place. It's kind of small and scattered but these guys, out of several stores we'd been to, offered up some real advice about keeping our little fishies happy. They even do free water testing if you bring in a sample. read more

Great store, despite it being cramped; this just gives it character. The Guy knows tons about the intricacies of aquarium setup and plants. This is the only store I've gone to that has given good advice. A plus is free water testing. read more

Please don't buy animals from this pet store. I went there the other day to check it out, and I immediately saw at least five big red flags. (I was mostly focused on the rodents) 1. The animals were very skittish and didn't seem to have had any human interaction. (Much more skittish than at any other pet store I've been) 2. They didn't have the proper housing. First of all there was only one guinea pig in one of the cages, and second of all, the gerbil and hamster cages were waayyy too small. 3. Improper health care. I noticed one of the guinea pigs had a nick on it's leg that looked to be untreated, and the water bottle on the gerbil's cage was empty. 4. I don't know much about fish, but I know that you need to keep their habitat clean, which Noah's pet ark failed to do. You could see grime and dirt on their fish tanks. 5. They were selling cages targeted for new rodent owners that would be unsuitable for them, And they even sold some hamster-toxic bedding. For these reasons, please don't shop at Noah's Pet Ark. read more

I dunno what great service everyone is talking about, because every time I go here the guy isn't particularly nice to me at all. Ain't no "service with a smile", friendly happy joy type deal. I mainly go here because it's convenient to where I live, and they have a good selection of live and canned insects that my darling hedgy requires. It is basically impossible to find whatever you're looking for unless you ask, as the store is just so jumbled. And service is very slow, but I've never seen any more than one person working at any given time so it's to be expected. Also, I went the other day and contrary to their 10am open sign, they were closed (it was like 10.20am) so I dunno. read more

Incredibly friendly, knowledgeable owner. I came in to look at a gerbil cage for my kids. Started talking to Graham (the owner) as I was making my purchase, and he taught me loads about gerbils (and pets in general). Learned more in 10 mins than I could have in 10 months on my own. You don't get that kind of customer service, wisdom and experience at Pet Smart (a big US chain where they mostly hire clueless kids to stock the shelves). From what I can tell, this might be the last local pet store in Vancouver. I'll be supporting this store as much as I can. Two thumbs up for local businesses! read more

The store is cramped and disorganized. Crickets here are not as healthy as from other stores. Does not have a regular supplier of wax worms. Shop owner is kind, but regularly disregards COVID safety protocol (unmasked or mask around chin). Shop setup makes other safety aspects difficult, but the disregard to masking in this environment made me decide to go to a less convenient but much safer place to get pet food. read more

Found this place because my secret santa wanted something for their aquarium. Great service. Answered my questions since I knew nothing about water plants. I would come back here for my aquarium/pet needs! read more

Awesome pet store. Graham really loves fish and has tons of fishkeeping experience. I swear he knows like everything...He's very helpful and has given me tons of advice. His fish are also very healthy, but the fish tanks are a bit dirty. Some of the supplies are also very expensive. Worth a visit though - he's got some interesting fish you won't find elsewhere. read more

Graham does go the extra mile, for sure, which is why sometimes it takes a little longer than if you go to the big box stores. But you'll get a better price than you will anywhere else, too, sometimes by a long shot. And he does seem to know the answer to anything and everything you could possibly think to ask him about. I've never seen him give anything less than 100%, and we've been shopping there for years. One day, my son found eggs in the gecko tank, and Graham just gave him a $400 incubator, to be paid off in babies, over time. And he was incredibly patient with my many mistakes, too. He's the best, and we've patronized many pet stores over the years, from here to London, England. I can't imagine Kits without Noah's Pet Ark; it's a neighbourhood landmark for good reason. read more

I can't speak for the other pets, but the fish here are hovering on the brink of death. I'm a fish person. I have a 50g goldfish tank, a 20g neon tetra tank, and a 5g micro tank for my dwarf frogs. I came here to get a betta for my other 5g micro tank. I knew things were bad as soon as I saw the tanks. There were algae blooms and dead fish in almost all the tanks. More than one dead fish in some tanks. I originally wanted a halfmoon betta, but the only one available had such severe fin rot that it only had about half a centimetre of tail left and I could see it was spreading onto his body. No hope there. Then there were the two veil-tailed bettas. One was grey with fungus and one had a case of fin rot--he was missing half his tail. I rescued the fin-rotted little guy but we had a tough battle. It's been about half a year and he's doing great now. I don't regret buying him, but I wish this store would actually take care of their fish. Would not buy from here again. read more

Wow! I had the best experience with Noah's pet Ark the owner is so knowledgeable I went in there to buy food for my new lizard and I don't know much about Geckos and he gave me such good suggestions that I know that exactly how to take care of new pet and I feel confident that if I have any questions I can call and get that information. Thank you for the fabulous experience in you store. read more

We just bought our first pet from Noah's Pet Ark. Graham, the owner, is awesome. He spent time teaching us and our kids the ins and outs of hamster parenting. He is super knowledgeable and clearly devoted to pets and their owners. It can be a bit hectic and cluttered but it's worth it for the quality of the products and the amazing service. I'd highly recommend this pet store. read more

Interesting place. Came here to get some java fern and java moss. The moss was more expensive than I expected. The guy simply grabbed a random bunch and told me it's $8.99. The plants I got are good quality though, in decent shape. Their tanks are full of algae unfortunately but the fishes are beautiful. The service could be better if the employee (assumed he was the owner) showed some enthusiasm. He appeared like he doesn't want to talk to his customers read more

Nice store. The guys are friendly, though sometimes you have to wait a long time to get service. There fish seem to be in kind of dirty tanks, but there small mammals are great and there live insects cheap. Good info there too, and a nice family sense. Very small and cramped, but I guess it's worth it! read more

The guy is super busy and the store is super cramped... in a positive kind of way. Which could also be written like this: The guy is really nice, hence the big clientele, and the the store has many, many products. read more

Very helpful staff. I went several years ago with my friend. We'd called a TON of pet stores trying to find a specific kind of maggot or mill-worm for her gecko. They had some and they were really affordable too. read more

Best pet store I've found in Vancouver. Graham and his staff are super knowledgeable and yet also ethically and ecologically responsible (based on what I've seen). What most people don't realize is that many exotic pets (especially marine fishes, amphibians, reptiles) often still come from the wild, which is a huge cause of species endangerment in the native places these things come from. I go to this store for meal worms mostly, but I've noticed that all of their exotics for sale have statements about being bred in captivity. Good job! Choose with your wallets fellow Vancouverites! read more

This store doesn't seem to want business! Hours posted on door states open at 9:00 am. @ 10:15 still not open. From outside store looks junkie and uninviting. Waste of bus fare and my time! read more

Don't think so. Bought fish for the first from this guy and within a week they die and in another week all my fish (and plants!). Went in to talk to the guy and he tested my water and said it needs to be cleaner! LOL. My fish tank had been thriving with live plants and tons of fish for years (with active breeding). Total bullshit. And now I have to question whether this guy is certified to be selling fish? The old days of testing the water so you don't have to reimburse your CUSTOMERS are gone. Its about customer retention and the way to do that is with trust. And to do that you have to update your knowledge and business know-how. Put a sign on the door that says I am a degree'd professional, something catchy like "welcome to the best ichthyologist this side of Vancouver!" The times are changing and why I'm starting to just go to the "big" shops. I always try to support the little guy, but I'm impressed with how the big shops make sure the people they hire are at least minimally educated. My entire tank and years of work is gone. Won't be back. Good luck. read more

Great place, a weekly go-to for me. Graham, the owner, is extremely knowledgeable about products and the animals they are for. The store is well-organized and also crammed full - I can do my errands zip zip in order walking through the two narrow aisles: cat food, bird seed & millet, bloodworms for the newt, then to the counter for live crickets to feed the frogs. THIS IS THE ONLY PLACE IN TOWN TO BUY LIVE INSECTS. Thank you, Graham! read more

Noah's is fantastic!!! I've been going to Noah's since I was a kid (back then it was about birds), now I go there regarding my fish and aquariums- amazing service, super helpful, the only place I go to. I love Noah's!! Can't say enough good things about this place! Go and find out for yourself why everybody loves Noah's :D read more

This is my favourite pet store for over 30 years. It is not the closest to my home but the creatures we have purchased from there do not die prematurely; even little goldfish just keep on growing and growing. Owner Graham keeps all the animals in excellent condition. Secondly, he or his sons or other staff always know heir animals and can provide helpful hints as to how much to feed tropical or freshwater fish, how to take care of lizards and other useful advice. It is worth the money to shop at Noah's Pet Ark. I am a retired Biology teacher so this store really helped my classes as well as my own children. read more

One of the fewest local - non chain pet's store that is still standing in Vancouver. Graham - i am assuming the owner is super friendly and extremely helpful. So happy that store exists in my neighborhood read more

i just tried out this store today as it was the only place i could find that wasn't out in the burbs that sold java moss ... i got a great pile of it and it was cheap ... the guy seemed very knowledgeable and very helpful with my many questions ... the store was small and kinda disorganized but whatever i asked for he was able to bring me right to it ... water testing for free is nice too ... when i told him i was setting up a tank for shrimp he mentioned copper testing but did not try to sell me the kit but offered to test my water for me ... he is also the ONLY place i have found that will sell live worms for my puffers !!! this place is a keeper and i will be back for the worms very soon ... nice guy and nice little shop ... read more

This is a bit dated review, however, procrastinated on writing this for some time. I am sure that things are different now, therefore, advise reading the most recent reviews for a bit more accuracy. The people who work here are awesome and the have a wide variety of items at fair cost. I bought a Degus over 10 years ago, however, noticed at the shop that it was a bit stressed and in compromising conditions given the natural habitat and natural social conditions of this rodent. I didn't know this until later but noticed when I brought it home that it was stressed. The Degus' stress continued and he was anxious, overly wild and biting people. I dealt with it 'cause I learned some calming techniques and bought a book at Chapters. He was so anxious and stressed that my mom called me while I was at work 'cause she found him dead in his cage breathing heavily. I took it to the vet in Champlain Heights that confirmed that the Degus due to stress gave himself a heart attack. I went back to the shop this week since I was in passing and noticed that certain animals were in cramped conditions which are giving them stressed. I think that at the time since this was a new exotic animal there was a lack of education in regards to this pet. I suggest that if you're going to offer live animals beyond fish that a little research needs to be done. read more

I like this place, if I don't live so far I'd probably visit this store more often and look at the fish tanks and the plethora of things they have for various pets. I got my betta here about 3 months ago, he's an active healthy betta. Graham and his staff are also very knowledgeable and made sure that I got the things I needed to keep my betta fish healthy and happy. read more

I had a very sick fish and decided to go to Noah's Pet ark based of the good reviews I saw about how helpful and how knowledgeable the staff is, only to find a lady that basically said to me "I am sorry, I cannot help you, I don't know anything about fishes!" I asked her if there was another place or another person I can go and ask them what's wrong with my fish and she said to me "No, I don't know other fish stores that can help you and the owner is not here". I left quite frustrated and crying thinking that my fish was about to die. I ended up looking on the internet and finding another store. I went there and a very knowledgeable staff member gave me couple of antibiotics and a treatment plan and after 2 days my fishie was saved!. read more

I've been coming to this great place since I was a kid on a bicycle. It's not a big place, but has pretty much everything you could ever want. They are one of the few good guys out there that always go the extra mile to ensure their animals are healthy before putting them up for sale, rather than just pushing pets out the door as fast as they can. Graham and his staff have always been very knowledgeable and helpful, and take the time to get to know you if you're a regular there. Can't say enough good things about this place. read more

great store and lots of selection of items that BIG UGLY CORPORATIONS dont have.

Very poor costumer service,understaffed, and the shop is very messy.

We bought our budgies from Noah's a few years ago, and were given lots of information on caring for them, and about the equipment (cage, toys, etc.) that we would need. Great selection of bird toys and food. Only downside is that it can take a long time to be served sometimes while waiting to pay, as in upwards of 10 minutes, as it seems like there is only one person working at a time even during peak times and weekends. read more