I like getting my car wash here. I typically get the bronze wash. It's fast and easy.read more

Scratched my car on both sides. On drivers side door and rear passenger side with this white…read morecolored paint scratch.

r absolutely the…read morebest car wash experience ever not only meticulous attention to detail but customer service decorum was amazing as their staff members found family heirlooms we had been looking for for years,

I had a very disappointing experience here and unfortunately will not be coming back. The service…read moreitself was not great, but what really bothered me was how my bill kept increasing. What started as a $33 bill ended up costing me close to $40. On top of that, the cashier tried directing me to use a random ATM to pay with cash and would not provide cash back or make the payment process convenient. The whole experience felt unnecessarily complicated and frustrating. For the quality of service I received and the unexpected increase in my bill, it simply was not worth it. I definitely will not be returning.

This car wash is the best in Pasadena! I've been coming here for a long time, and the experience…read morestarts the moment I drive in. The customer service is phenomenal. Every time I go inside to pay my bill, I'm welcomed with a smile, and the staff genuinely seem happy to see me. That kind of customer service makes a big difference. But I especially want to give a huge shout-out to Tally, who goes above and beyond every single time to make my car look brand new. He pays attention to every detail and takes such pride in his work. Every time I leave the car wash, my car is absolutely spotless and looking brand new! Because of Tally, I come back every two weeks knowing that I'm going to leave with a car that looks amazing. Thank you, Tally, for always taking such great care of my car and for giving me a reason to keep coming back. And thank you to the entire team at Pasadena Car Wash for the phenomenal service! You are truly appreciated!

I'm really surprised when I see these reviews. This is literally the best of the best in terms of…read moreCar Wash. The people that are nitpicking are nitpicking literally ants. I could see the workers thoroughly going through my car cleaning every inch of it. Quite honestly if you just can't stand the work they do and are getting that granular. You should probably do it yourself. I just drove back down from Monterey and the front of my car was littered with dead bugs. Not only did they clean that all off the detailed everything to a t and it's pretty much brand new. Great job boys

Please do every car owner a favor and add, High pressure water at the very beginning of the car…read morewash. No matter what package you get, your car will get scratches on it, because there is no step of removing dirt, grime, etc. from the vehicle at the beginning. The soapy liquid followed by the spinning-rubber-flappy-mechanism is a recipe to leave scratches on your car. You need to fix this. It is not even worth going back for the rest of my paid month I swear. High pressure water at the beginning, to knock off all the grime, changes all of this. How did you miss this???? Added a star, because associates were helpful, and I'm not evil. Your service just scratched the wax and top paint out of my car. Sincerely, Mark Munoz

Came on a weekday afternoon. Place had some customers, but wasn't busy…read more Got the Granphene wash for $39.99. Not too sure what the difference was between the levels. Saw the cheapest wash was around $15. The attendant was really nice and helpful. He gave us some dash wipes, pushed some buttons, and asked us to drive forward. Before entering the wash, another attendant helped ensure our car was in the correct position and we had our car on neutral. The entire car washing process was like 2 minutes. We then drove to the vacuum area. Our car was really dirty when it went in the wash. Car came out clean, but there were spots that were dirty. They were selling microfiber clothes for $1 each. Had to use our own cleaning spray to spot clean the car. We were able to vacuum the car in peace and took our time doing so. Liked that there were empty trash cans in each vacuum space. We used their restroom and it was super clean. Make sure to ask for the restroom code first. Overall, the whole experience was pleasant. Felt pricing was a little high. Might be worth it to get their monthly subscription.

I've been a monthly member here for at least 5 years, and I honestly felt like it's finally time to…read moreleave a review. The biggest thing I've noticed recently is the change in the team's attitude. Before, whenever I asked for a small favor or wanted them to pay attention to something, I sometimes felt like I was being a pain. Lately though, it's been the complete opposite. The staff are much friendlier, easy to communicate with, and most of them speak great English. They actually listen to what you're asking for and make the effort to get it done. The wash might take a few extra minutes now, but I'd much rather have that if it means they're taking their time and paying attention to the details. As someone who's been coming here for years, I finally feel like my voice is heard and that they genuinely appreciate their monthly members. That kind of customer service is hard to find these days. If you live anywhere in the San Gabriel Valley, I'd definitely recommend checking this place out. I've seen the improvement firsthand, and I hope they keep it up. Keep up the great work, guys!

I don't know what happened to this place. I've been coming here for 30 years with over 10 different…read morecars. This year (2026) is the first time I have experienced a a bad service. Not once, but twice in a row. I came to get my van washed about a month ago with Bronze wash. I always get the bronze wash. They didn't vacuum the rear seats and the trunk. They did not wipe my front console, windshield, front dash, and middle console. They did not wipe down the inside of the doors and hatch where it closes to the car. I gave them a pass. It was a hot day. Today, I came with my wife. We brought both of our cars. This time they took time on my van. My wife's car was out 30 min before mine was finished and hers was washed about 20 min after mine went through the wash. Her car was not vacuumed in the rear, the trunk, and the front and middle console was not wiped down. We can still see fingerprints on the front touch panel. My wife had already left. Got home and noticed all of these things. I complained to the supervisor. I told him I've been coming for 30 years. Told him about my last experience. All he offered was to ask my wife to drive back down for them to clean the rest. He said he will double check my van to make sure it's clean. My wife is already home and has already cleaned the mess they didn't clean. I don't know about any other patrons, but you should not have to double check the work. I never did since 1996. There have been a few missed spots here and there, but it was minor. Something's wrong with the operation. It's not the same. I still have a free wash to claim. We will see if these two stars will go to 5 stars. I wanted to give 1 star, but 2 just because they been better. I want it to get their attention to improve. At $35 for bronze service, you guys be the judge.

we came around 12 am. i believe we met adriana, one of the owners. she was very helpful and…read moreexplained how to use the wash as it was our first time. everything was clean and ready for us. we wash our cars at night living in socal. definetly coming back! especially only for 2 dollars!

I don't recommend this business for several reasons . Last week I went and the soap was not working…read moreon the last stall. I had to move and re pay again. Today I was there same problem but this time it was the second d stall to the end. I notice that soap didn't come out when the other stalls are being used at the same time . Then to top it off when using vacuum the vacuum attachment came off :-(. I used to Love this place but not anymore . It seems now there's always an issue

This place is way too expensive for the quality they offer I live near by and drive to Glendale to…read moresave and get a better wash that says it all..

Understaffed!!! Horrible wait time. Went on a Thursday almost 2 hours. Extremely disappointedread more

Mobile car wash was performed by husband and wife. They were pleasant people and did a wonderful…read morejob. I would highly recommend them

Eduin does excellent work! He has washed my car on several occasions. He is always on time, and…read moretakes his time to really clean the inside and outside. His prices are very reasonable! He is very responsive via text or phone call. I highly recommend!

Go here almost every other week! Very fast line. The machines are great quality and maintained to…read morenot damage your car. Great value for what you get!

I've been coming here for over a year even driving from Burbank because their vacuum system is the…read morebest. For me, vacuuming is super important, especially after summer beach trips when sand gets everywhere. It saves me from stressing out the kids. The staff here also work really fast and efficiently. One time I accidentally left a mat behind, and they noticed right and keep it for me. Another time something important fell into the vacuum, and they helped me find it. Membership is convenient too- you can even put it on hold when traveling, and there are different packages to choose from. Overall, reliable, clean, and with great customer service. Highly recommend!

I let a friend wash my car once, and they scratched the crap out of my truck…read more I was so relieved to come here and have my truck washed and waxed and looking almost like a new vehicle. They took their time and put an extra effort, even knowing I had a groupon. I like this place and I'll be back someday

If I could give zero stars I would. I purchased a voucher off Groupon and called to schedule an…read moreappointment Monday this week. The owner said he had availability this Saturday. I confirmed the date because I was surprised there was open availability so early. Yes he was happy to accommodate. Here I am sitting in his parking lot. I drove 2 1/2 hours to get here on a Saturday morning with gas at almost 7 dollars a gallon. The business is closed, the parking lot is filled with landscape trucks belonging to what looks like a separate company. This guy has no call no showed my appointment and won't even answer his cell phone to explain. No wonder he's offering a Groupon voucher. Seems like he's not getting a lot of business these days... can't imagine why