Wait staff was kind of rude. There weren't many people in there, so I don't know why so little attention was paid to my table. The server took my order but wasn't writing it down. When she repeated it back to me, she left one item off, I had to remind her. I was never checked on after I got my food, just handed my bill. The food was good but service was definitely lacking. read more

Excellent service and takeout. Food was ready very quickly, especially considering the size of the order. Everything was fresh and tasted great. We'll be back for sure and can't wait to stop in when restaurants get back to normal service. read more

The word here is consistency, consistency of great food every time. The staff greets you every time going and say a genuine goodbye when you leave Try this establishment won't be disappointed. read more

We've been loyal customs for years but very disappointed lately. Prices have increased & food was just ok. Ordered take out & they left out sauces, chicken was dry. Quality has just gone down hill & $ up. Service was friendly but overall disappointing. read more

My husband and I were passing through and we landed on this spot for lunch. We were blown away with the quality of their sushi. We will definitely be back if given the opportunity. read more

With everything going on in the world with Covid19, my birthday wasn't going to include any special dinner out ... all I asked for was not to be the one making dinner or planning what we would eat, on that one day. My boys surprised me with Shinsei Sushi! They don't like sushi but love the bento and chicken teriyaki ... it was such a treat! And it was just as yummy at home. We have ordered from them since and they will run it out to the car for you... such great service and wonderful food! read more

Worst service I have ever received at a restaurant. A friend and I went here around 1:20 PM and put our names on a waiting list telling us it would only be about a 20 minute wait. We came back after about 30 minuets with no phone call still, not a big deal. A couple groups went in after us and ended up getting seated before we even got offered a table. Once we finally got seated and waited a additionally 20 minuets for someone to even take our drink orders. We ended up leaving because of this terrible service. Also the plates we received as we were seated were dirty with food on them. Disgusting. read more

Customer service was great! We got a deep fried roll that was good but I just wanted to warn y'all about the ramen... it had next to no flavor and the menu made it sound like it was going to be spicy and full of flavor. Other than the ramen it seemed like a great place. read more

Went here a few nights ago with my partner. It was lovely! I had amazing chicken katsu, and my boyfriend had tonkotsu ramen. He wouldn't stop repeating how much he loved it. I definitely recommend the genmai green tea... you have no idea how much I wanted to just take like 10 gallons of it. Will be returning whenever we both get a night off again!!! read more

I ordered take out and the staff was pleasant and kind. Restaurant was clean and inviting. Food was sub par for what I expect from a Japanese restaurant. California Roll lacked flavor and size of each peice was inconsistent. Tempura batter was thick and the the items were over cooked (read: partially burned). Chicken Teriyaki was acceptable. They forgot to put the salad in the bag. Unfortunately I will be trying out other places next time I'm serving the Bend area. read more

Absolutely THE BEST sushi in town for the money. Super fresh, delicious and consistent. Our favorite rolls are the Smokey Vegas and the Tumalo Roll, but lots of other runner ups... When you order a glass of wine - you get a FULL glass! The Bento box lunch deal cannot be beat. The sushi chefs are always welcoming and friendly - saying hello when you walk in the door, and good bye as you leave. read more

Best sushi in town, fresh beautifully cut fresh fish!! Beats out Five Fusion on creativity and just simple, fresh and stunning read more

I've been going to them for years. The absolute best for the price and taste! I especially love their miso & crispy sushi's. I've tried a lot of other sushi places here-- this one never disappoints me! Some of the table hosts even know sign language! I Love them. I hope they don't close... speaking of that, I'm going to order food from them. read more

Crystal was our waitress and she was amazing!!!! Food was good, but when the restaurant is full, screaming kids echo

Awesome sushi. Only ordered to go, so far, but my order is correct every time. Place looks nice when I go to pick up and everyone is friendly. read more

Love it. The tempura shrimp rolls is our favorite. Quality of food amazing! The atmosphere is great! Customer service great. Time it takes to get your food average :) Overall we LOVE this place. read more

Very fresh sushi at a great value! It's hard for me to get past the sashimi combo and an order of uni. Sometimes I get to try what the wife orders. The happy hour looks like an awesome deal, but hitting the weekday window of 4-5 is pretty tough. Perhaps schedule a company meeting? Only downside is you smell like the deep fryer when you leave. The grease sticks to your clothes. Maybe consider upgrading the exhaust fans or add make up air in the dining area to help. read more

YES PLEASE... GREAT LITTLE SUSHI SPOT IN A SHOPPING CENTER. yep, its true.. I loved everything we ordered.. they have a jalapeño crab appetizer that we LVE .. all the ingredients were fresh fresh fresh They brought everyone rolls out on one big platter which I wasn't crazy about but it looked beautiful read more

This is our go-to spot when shopping at the Cascade Village Shopping Center. This is a great place to get sushi with the kids. Reasonable, good selection, timely and friendly service, never a wait. We always try something off the special board and have a couple of favorites on the menu including the calamari, spicy spider role and shrimp tempura roll. I also like the goma salad. They have all of the traditional favorites, California roll, Rainbow roll, etc. I have never had the sashimi here, always the nigiri. Bento box meals look popular, I see lots of people at neighboring tables having these. Kids are sold on the mango iced tea that comes with one free refill. Their only ongoing question is why do they use the skinny straws instead of fatter ones where you could actually get the mango pieces up through the straw. It's a logistic issue for them, certainly not the end of the world. If you want a fancy sushi dinner, this is not the place, try Five Fusion or Kanpai. But if you are in the hood and need lunch it's worth a try. read more

I have eaten at this place since it opened. It has changed names a few times since. The other day my wife and daughter stopped in for lunch. They brought me home a Spider Roll and Bend Roll. When I was eating it I BIT INTO CLEAR SHARDS OF GLASS. I spit them back into their plastic take out container. I immediately called the restaurant and spoke to the manager, thinking their are possibly other people eating glass. I told her I would bring the glass in and show them. She did mention reimbursing us, but when I returned and showed them the glass the chef who came out and was very defensive and down right rude. He never even made an attempt of resolving the issue in a professional manner what so ever, no mention of even a refund. All I have to say is that is the first time in my life that I have chewed on broken glass and this is one sushi establishment I will never return to. My advice is eat here at your own risk. read more

This place has good quality sushi at reasonable prices. The fish is always fresh and you get a good quantitiy of food. I typically get the Sunriver and Sunshine rolls (formerly Aloha and Sunset rolls) and my husband gets the sashimi combo. I usually order both rolls without the crab because I think they put too much mayo in the crab mixture. My only other complaint is that they put too much rice in the rolls, which makes it difficult to eat a piece in one bite. The sashimi combo is great because the quality of the fish is excellent and the pieces of fish are generously sized. This was formerly a Mio Sushi franchise. They've split with the franchise and it's the same owners and staff. All the names of their menu items have changed, so be sure to get a new takeout menu if that's the primary way you order. Also, it's definitely not fast food, so if you're short on time you may want save this place for another day. read more

A surprisingly good place to grab lunch. The sushi rice could use a lot of work, but the bento boxes were pretty spot on. I shared 2 rolls with my friend and ordered a 2-item bento, leaving with enough left overs for dinner. The salmon teriyaki was juicy just the way it should be. For roughly $12, Bento boxes come with rice, salad, miso soup, and 2 gyoza pieces when you pick 2 items. The sushi rolls were just okay, and the rice was definitely very dry. One of the rolls I mistakenly ordered had cream cheese in it which grosses me out. You won't find any Asian sushi chefs here, but you will find yummy Bentos. read more

Shinsei Sushi - 2-item bento - Sushi Bars Near Me - Bend, Oregon

This place is not easy to find if you are a "ferener", also known as a tourist or out-of-towner. Alas, tis what I am, and so I sometimes struggle to find places that the great Goddess of GPS - to whom I have contemplated sacrificing my children on occasion - assures me are RIGHT THERE. Uhhhhh .... no. To whit, this place is inside a rabbit warren shopping center called Cascade Village, which is off Rt 97 in north Bend, behind the JC Penny, across the street from Vision Works, and next to a frozen yogurt place called "Yo Wild". Yo. Once there, I found the food to be excellent. I had a couple of lunch special items ... poke salad and a mango roll. Both were really good, and very fresh. Highly recommended. Moderately expensive, so a good but not great value. read more

Melt in your mouth sushi, sashimi, and nigri. This is THE sushi bar in CO to head to. Check them out and be pleasantly surprised. Enjoyed the spider roll, tuna roll, rainbow roll, with unagi, taki, and tobiko nigri. Each bite was more than a mouthful, just the way I like it. The meat was soft and tender and never chewy. Order what you will from their extensive yet simple menu and you will be pleased. read more

Shrugs. I enjoyed it and I'm feeling generous, so 3 stars. On a Sunday evening at 7, there were a few tables, service was friendly and attentive and the food didn't take too long to come out. BD ordered chicken yakitori which came with a salad with ginger dressing and miso soup. He also ordered a beef dish that came out on a sizzling plate, it came with rice and broccoli. He seemed to like everything, the rice bowl was a bit small though, he had to ask for extra. My sushi was nice. I had a baked crab and salmon one, a fried salmon, cream cheese and avocado one, and unagi hand rolls (eel, rice, avocado, lettuce). The portion was nice, the price wasn't too bad. However, I didn't have anything raw so I can't comment on the quality of the fish other than that when cooked, mine tasted pretty good. I didn't think my rice was old tasting or that there was too much of it in the rolls. If you check in, you get a free gyoza appetizer, nice touch! It's not the best sushi I've ever had but it definitely hit the spot. There are a couple of other places I want to check out first before I return to Shinsei. read more

I was expecting a lot more. The service was pretty great but I was really unimpressed with the food especially with the prices. Given I do live in an area with a lot of very good sushi places with great prices so I am spoiled. The rolls were ok but nothing amazing or that blew me away. My husband got a bento box with some yakisoba and katsu - he was very disappointed. read more

So I read on Yelp this was the best, sorry but no and if you think it is, you really need to get out more. Service was awful, yes we got seated quickly and that is where it stopped, finally someone who was quick to tell us they were not our server but would take our sushi order to the correct person to enter it, even sitting at the sushi bar you cannot give the chef your order, why not? Ordered 3 different sashimi, got sushi instead, fine we left the rice, ordered 2 rolls that were full of bland rice, no flavor at all (note to chef, rice wine vinegar and Mirin do wonders for plain rice) dry as the desert we just left, using real crab is wonderful but it still needs a little something to kick it up, fish was fabulous, salmon was super fresh, such a shame to marry that with awful rice and dry crab. With all the staff running around like crazy and 4 guy's churning out roll after roll for take out orders, you would think they would do it right, but as long as they seem to rely on a gangbuster take out business to people who in all likelihood will never be back you get 2nd rate sushi. read more

Visited first day after they remodeled. It was very nice and tastefully done. The service and food was excellent as always. I also discovered another favorite - the jalapeño crab poppers!! a must try if you like those ingredients. The atmosphere was great and everybody seemed to be enjoying themselves. We were excited to see it open again! Highly recommend read more

Enjoy a lovely evening here with family and friends and my grandson for his 21st birthday. The food presentation was beautiful and delicious read more

Shinsei Sushi - Sushi Bars Near Me - Bend, Oregon

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When we were camping at Wikiup I was craving sushi...tough to get while around a campfire. On our way back we called one other sushi place and couldn't get through except to their dial up internet? So we were driving around looking for fast food when we went through cascade village and saw Shinsei Sushi. We parked and brought the puppy to the outdoor tables. Since I am a picky pseudo sushi eater, and my boyfriend will eat any sushi we saw the Boat combo B, california rolls and tempura rolls for me and spicy tuna for him. For $13. We did the math and for the same amount of sushi from our favorite sushi place in Tigard,we would have spent more! This wasn't the most amazing tasting sushi, but it hit the spot and now am going to stop there every time we just HAVE to go through Bend. =) read more

We had to wait 15 minutes to be seated, which wasn't terrible. The staff had okay customer service. It was right before they closed, so I understand after an 8 hour shift that they weren't on top of their game. However, I was impressed by a waitress who wasn't ours, who came over and said she would grab me another drink. Most waiters don't pay attention to tables besides their own. The food was great for the price. I was able to make a special order with ease. My wife and I will definitely be going back for sushi in the future. read more

Went in to get a quick snack. We started with the miso soup which was perfect for a rainy day. Then we decided to get a few different rolls and they were made to perfection. Waitress could have definitely been much more attentive but all in all excellent place. Before we were about to walk out all of the Chiefs said good bye and have a good day which was so nice of them. Definitely will be back for some more soup and sushi. read more

Shinsei Sushi - Miso Soup - Sushi Bars Near Me - Bend, Oregon

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Came in late afternoon service was great was greeted promptly and seated the waitress was very nice and quick with the drinks. The food came fast and tasted great. The only reason I didn't give 5 stars was because of the menu I think it could use improvement I like when they have pictures of the rolls. Also they use a lot of abbreviation on the menu and I think that's unnecessary. But that's just preference. read more

Shinsei Sushi - April 10th 2017 - Sushi Bars Near Me - Bend, Oregon

Best sushi in bend hands down in my opinion. Coming from Southern California I was a bit spoiled and rod and his team are top notch! read more

Shinsei Sushi - Sushi Bars Near Me - Bend, Oregon

I have given this restaurant about a dozen opportunities to give me something good to say about their food, but it just hasn't happened. The fish served here has to be the most un-flavorful sushi I have ever had and I have been enjoying sushi for 30 plus years. The wait staff is totally untrained on the menu and can't even tell you which rolls they are serving. The absolute worst part of all my experience here is when I ordered albacore sushi (at a premium price per piece) and was served regular ol tuna then told by the waitress "no no it's albacore". Albacore does not look or taste anything like that did, so please don't insult me by trying to convince me otherwise just so you can sell one fish in place of another. Wont be back. read more

First time here. The service was a bit slow but the sushi pieces were huge and very fresh! My reason for three stars is the Rainbow Roll. The description said it was "Topped with a variety of fish". I am allergic to shrimp and no where did it say there would be shrimp. There are lots of people allergic to shrimp and crab! Both should always be listed! I had two pieces and am hoping my pieces did not have shrimp!! Waiting to find out! Ugh!! read more

Shinsei Sushi - Rainbow roll with shrimp! - Sushi Bars Near Me - Bend, Oregon

I had a great experience at this restaurant. I sat at the sushi bar and the customer service from Gabriel was outstanding. Food was good maybe presentation needs to improve but other than that I'll definitely be back. Those veggie rolls were so good, sweet potato in tempura mixed with avocados and cucumbers. Veggie Udon soup was amazing. Living in Central Oregon and eating Sushi can make you think that the food might not be fresh but I personally enjoyed a lot. read more

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The atmosphere is nice. The bathrooms are clean, the food is cooked with consistency. The price is a bit high for what you get, but the food is delicious and cooked "or not cooked"...the food is prepared correctly every time. It is a favorite of mine when we are in a hurry for lunch. The cooks always greet us and say goodbye. I would give it 4 1/2 stars if I could. read more

Our party of 4 enjoyed our dining experience. Only one of us was a sushi eater and he was in heaven. He enjoyed his Combo C. I had a bento box and was pleased to select gyoza and chicken katsu in addition to what else came with the meal. Two gyoza were included, but that's just not enough for my craving. Another meal was a big bowl of ramen with a fried egg which was way too hot for the first 10 minutes at the table - fortunately a sunomono salad was ordered with this meal, so there was eating happening with the rest of us. The 4th meal was Teri Yaki and I heard no complaints. We all agreed the miso soup was very tasty. read more

Food is ok. Neither the best or worst sushi I've had. Only had a philly roll; but it tasted about the same as getting it at Whole Foods. Service wasn't overly friendly. It was all kinda just "meh". Crumbling dried out sushi rice was not fun. I've eaten sushi my whole life, never had an issue with the roll falling apart. It happen every time there. Should be fresher rice but it isn't. Don't refrigerate your sushi rice folks read more