Very great professional service, very recommended, bring all your watch needs to him he did all my…read morework in a timely manner, very respectful!

Very reasonably priced. He is so knowledgeable and trustworthy. I would definitely go back for any…read morerepair or battery change.

Excellent and courteous service. Watch battery was replaced…read morequickly. They even discounted the battery because watch had an extra encased battery. They even took time to clean the entire watch! Will be coming here for all my watch battery replacements going forward.

Art Dial Watch Repair had become our GO TO shop for quick watch battery replacement at a very…read morereasonable cost. We also left vintage manual watches there for cleaning and repair. So it is heartbreaking to hear of the fire that closed this business. Will they re-open someday? We can't seem to find news on that. Too soon to tell. But we wish them, and all the shops in the Advance Building a speedy restoration to their businesses and livelihoods.

Great Customer service, great prices one of the best jewelry store in the D. For all your jewelry…read moreneeds and watch repairs this is the place to shop.

Consummate professionals with excellent customer service. You get the personable feel of the family…read morebusiness coupled with an acumen and level of quality that are second to none. I couldn't be happier with my experience here. They worked tirelessly with me to execute my vision and did it in a manner that far exceeded my expectations. Thank you Chapman's!

We sent my 51 year old watch to Switzerland for repair. It was returned because they couldn't…read morelocate repair parts. Watchbands and More repaired my watch! Couldn't say enough of how much this ment to me.

I always go here for batteries and they tell me when I've been there last. About every 5 years so…read morethey have quality products. They change it while you wait too. Perfect!

Last month, the movement on my military wall clock started acting erratically, and either gaining…read moreor loosing time every hour. I've had this clock since 1991, and it looks perfect on the wall in the living room. I decided that since I can't find a modern quartz operated battery clock with a similar face that is 12+ wide in diameter, it was well worth saving despite a family member who advised to toss it into the garbage can. One of my friends at work recommended the Northville Watch and Clock Shop. This business is located in a vintage house that has been converted into a business that does first-rate repairs on any type of clock or watch, especially cuckoo clocks from Germany. With that being said, the service that is provided here is top-notch, and super fast. I was thinking it might take a few months to repair my beloved wall clock, but it was done within a week, complete with a new movement installed. Likewise, all of the repairs done here come with a complete one-year warranty. The best part, the clock keeps perfect time like it did when I first bought it back in 1991.

I'm sure that they do a great job looking at and repairing old clocks. I, however, just needed a…read morebattery replaced for my watch. Lady was pleasant and first said that I could have it back on Tuesday after 12 (this was Saturday at 1 pm!). When I demurred, she then said -ok, we can do it now. Just come back to pick it up before we close (they close at 3). We had plans for lunch in Dearborn and headed there. She then calls me at 1:23 pm saying it was ready for pick up! Why couldn't she have just told me to wait? We are on our way back from lunch and I called to ask if she could please give us 5 extra minutes (ETA was 3:05) to pick up. Her response? "No, we close at 3 sharp. Are you going to be able to get here in time?" FYI -not great service, guys. I'm in the market for a grandfather clock and would have loved to support a local business. Clearly, I won't be supporting this one.

Courteous and fast service! Found this business via Yelp and have nothing but good things to say…read moreabout it. Would recommend to friends.

From the owner: Welcome to AB's Watch & Clock Shop, the place of experience to suit your repair needs for watches…read moreand clocks.

I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

I believe I was racially and economically profiled at Rolex Boutique Tapper's Detroit. I was…read morestopped at the door and discouraged from entering a nearly empty boutique, while shortly afterward I watched other customers walk in without receiving the same treatment. I don't make that accusation casually. I was visiting Michigan and spending the day with a family I had invited to dinner and to take their children to the LEGO Store. They were humble people and dressed modestly. I am Mexican-American and, because I was traveling, I was dressed comfortably and casually. As we walked through the mall, I noticed the Rolex boutique. I own several Rolex watches and routinely stop in boutiques to see what they have. I pointed toward the store, told the family I wanted to go inside, and walked toward the entrance with them directly behind me. The two security guards at the entrance were professional and courteous. They treated me like any other customer. Then a gentleman behind the counter saw us. He looked at me. He looked at the family behind me. Then he rushed toward the entrance and physically positioned himself in the doorway to stop me. "I'm so sorry, sir, you cannot enter. We don't have enough associates to assist you. We are really busy." Really? I could see inside the store. There appeared to be TWO customers browsing. I could also see associates who appeared to have nothing to do. The family behind me immediately understood the message. They stopped approaching and backed away. I didn't. I smiled and asked, "No problem. How long should I wait?" "At least 30 minutes. You may want to visit other stores." I told him I was perfectly comfortable waiting right there. And then something remarkable happened: the supposed 30-minute wait suddenly vanished. After speaking with me for another moment, his position changed to: "Okay, you can come in." No wave of customers had left. No obvious staffing issue had suddenly been resolved. Somehow, within moments, the 30-minute barrier disappeared. Once I was inside, a young Black man entered. I watched the same employee's reaction and perceived an obvious hesitation. Given what had just happened to me, the question hanging in my mind was impossible to ignore: Why wasn't he stopped too? Shortly afterward, a white man entered. No confrontation. No warning about being understaffed. No "30-minute wait." He appeared to be given free access to the boutique. By then, the contradiction was impossible for me to overlook. I cannot tell anyone what was inside this employee's mind. But I can absolutely describe his conduct and how it affected me. Based on what I personally experienced and observed, I believe I was profiled based on my race, my appearance, the people accompanying me, and what this employee apparently perceived our economic status to be. And here's the irony: I am already a Rolex customer. I own multiple Rolex pieces. Once inside, with the entire experience already soured, I nevertheless tried to make conversation and asked about an entry-level Rolex I was considering purchasing as a gift. I was told to go to Tudor. That was enough for me. What angered me most wasn't being underestimated personally. It was watching the family I was with physically retreat from that doorway because they immediately felt that they did not belong there. I had invited them and their children out for an enjoyable evening, and in a matter of seconds, someone managed to make them feel unwelcome in a store simply because we wanted to walk inside and look at watches. Luxury is not a license to decide who looks wealthy enough to enter your store. A Rolex boutique should understand that better than almost anyone. Your customers do not owe you designer clothing, a particular skin color, or visible evidence of their bank balance before being treated with dignity. I walked toward that door as an existing Rolex owner. I walked away questioning whether I ever want to purchase another one. Rolex Boutique Tapper's Detroit should be embarrassed by this experience.

Gina provided excellent service and removed 3 links so my watch band would fit perfectly…read more This store is pristine and beautiful! This business has been around for 99 years! Wow!! Beautiful jewelry! Stunning engagement rings and wedding bands, gorgeous watches, and more. I definitely will come back here for those future purchases.

We shopped around at multiple stores (and online) but Michael was a jeweler who really listened and…read moregot excited envisioning my fiancée's custom solitaire engagement ring. Michael and Peggy made my us feel confident and informed throughout the design process of the band, and provided multiple diamonds to compare for the final stone. Considering it's difficult to find an oval rose cut diamond, I was very happy with the final cost coming out much lower than expected compared to online prices of similar rings. When she eventually kills me and collects the insurance money I'm sure she will return to design a nice necklace.

This place is amazing! Will never go to another place to get any watch repair done…read more The gentleman working there is always supper nice and helpfully. He was able to change batteries within five minutes in a watch that multiple other places said they couldn't do.

The website shows they are open on Thursdays but when you get to the front door there is a sign…read moresaying closed on Thursdays. Went back Friday morning at 10:10a and the store was not open. Should have opened at 10a. No one answers when you call the number and indicates that mailbox is not accepting messages. Will never waste my time with this place if this is how they run a business!

Botched Watch Repair & Terrible Customer Service: TL/DR find…read morea different store if you are looking to have your watch repaired. In April I dropped my watch off here for repairs; the watch was running slow and the crown needed replacing. I was told that it would be ready in 3-4 weeks, which would allow me to retrieve my watch before I move out-of-state in June. However, the repair took longer than expected due to parts sourcing. While this was an understandable delay, I was not informed of any delays or repair updates; I had to continuously text and call the store asking for an ETA for the watch to be repaired. When I finally received the watch in July (two months after I had been told it would be ready), the watch was in a worse state than when I had dropped it off: the chronometer is offset by 2-3 seconds, the lower hand has fallen off of the face, and the self-winding mechanism is making scratching noises inside that watch that were not previously present. As I now live in Tennessee I contacted the store to ask for a refund: they refused without seeing the product (which I am unable to hand deliver and do not feel comfortable mailing them due to their poor customer service and botched previous repair) and told me "you have a warranty for this". For context, I've had this watch repaired multiple times over the years due to damage received while deployed or on exercise with the Marines; this is hands down the worst experience I've had with a repair shop.

Trashiest place in royal oak. Horrible staff. Owner is a pompous fool. Purchased a ring and had it…read moresized. It broke 3x. Each time being repaired at their facility. Owner suggested that if you buy a car on sale, as I bought the ring on sale, the warranty doesn't transfer. I was confused, does he associate his store with a used car lot? Went to three local jewelers to see if they would buy the ring. Two refused and said it was poor quality. Third bought it for a loss from what I originally paid.