Quick service every time I go there. They are knowledgeable and will be straight with you.read more

Quality service and friendly people Always do good work on…read moreall of my various types of watches.

I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

I believe I was racially and economically profiled at Rolex Boutique Tapper's Detroit. I was…read morestopped at the door and discouraged from entering a nearly empty boutique, while shortly afterward I watched other customers walk in without receiving the same treatment. I don't make that accusation casually. I was visiting Michigan and spending the day with a family I had invited to dinner and to take their children to the LEGO Store. They were humble people and dressed modestly. I am Mexican-American and, because I was traveling, I was dressed comfortably and casually. As we walked through the mall, I noticed the Rolex boutique. I own several Rolex watches and routinely stop in boutiques to see what they have. I pointed toward the store, told the family I wanted to go inside, and walked toward the entrance with them directly behind me. The two security guards at the entrance were professional and courteous. They treated me like any other customer. Then a gentleman behind the counter saw us. He looked at me. He looked at the family behind me. Then he rushed toward the entrance and physically positioned himself in the doorway to stop me. "I'm so sorry, sir, you cannot enter. We don't have enough associates to assist you. We are really busy." Really? I could see inside the store. There appeared to be TWO customers browsing. I could also see associates who appeared to have nothing to do. The family behind me immediately understood the message. They stopped approaching and backed away. I didn't. I smiled and asked, "No problem. How long should I wait?" "At least 30 minutes. You may want to visit other stores." I told him I was perfectly comfortable waiting right there. And then something remarkable happened: the supposed 30-minute wait suddenly vanished. After speaking with me for another moment, his position changed to: "Okay, you can come in." No wave of customers had left. No obvious staffing issue had suddenly been resolved. Somehow, within moments, the 30-minute barrier disappeared. Once I was inside, a young Black man entered. I watched the same employee's reaction and perceived an obvious hesitation. Given what had just happened to me, the question hanging in my mind was impossible to ignore: Why wasn't he stopped too? Shortly afterward, a white man entered. No confrontation. No warning about being understaffed. No "30-minute wait." He appeared to be given free access to the boutique. By then, the contradiction was impossible for me to overlook. I cannot tell anyone what was inside this employee's mind. But I can absolutely describe his conduct and how it affected me. Based on what I personally experienced and observed, I believe I was profiled based on my race, my appearance, the people accompanying me, and what this employee apparently perceived our economic status to be. And here's the irony: I am already a Rolex customer. I own multiple Rolex pieces. Once inside, with the entire experience already soured, I nevertheless tried to make conversation and asked about an entry-level Rolex I was considering purchasing as a gift. I was told to go to Tudor. That was enough for me. What angered me most wasn't being underestimated personally. It was watching the family I was with physically retreat from that doorway because they immediately felt that they did not belong there. I had invited them and their children out for an enjoyable evening, and in a matter of seconds, someone managed to make them feel unwelcome in a store simply because we wanted to walk inside and look at watches. Luxury is not a license to decide who looks wealthy enough to enter your store. A Rolex boutique should understand that better than almost anyone. Your customers do not owe you designer clothing, a particular skin color, or visible evidence of their bank balance before being treated with dignity. I walked toward that door as an existing Rolex owner. I walked away questioning whether I ever want to purchase another one. Rolex Boutique Tapper's Detroit should be embarrassed by this experience.

We sent my 51 year old watch to Switzerland for repair. It was returned because they couldn't…read morelocate repair parts. Watchbands and More repaired my watch! Couldn't say enough of how much this ment to me.

I always go here for batteries and they tell me when I've been there last. About every 5 years so…read morethey have quality products. They change it while you wait too. Perfect!

Walked into Kevin's jewelry in Farmington for the first time. We were immediately greeted and…read moretreated like family. They are more than accommodating, no worries about high pressured sales. We are extremely happy with the beautiful jewelry we purchased and their prices are definitely reasonable. We strongly recommend that you check them out. We will definitely be back.

Great jewelry store and have a great selection of unique and larger Diamond with D color and…read moreclarity. Got my upgrade here and couldn't be happier on ring and

A few years ago I was told by a jeweler that the setting of my engagement ring had worn down due to…read morewear and tear. I wanted a second opinion and took it to Miner's Den. It did need repair; however, at a fraction of the cost at first place. The workmanship at Miner's Den was excellent. Also, if you need a watch battery, Miner's Den donates the charge to charity. I took a rosary in for a small repair and was told there wasn't a charge. They have gorgeous jewelry both new and estate pieces. Plus, every time I go in I'm greeted by a friendly employee right away and asked what I need.

86'd…read more Argumentative. Overpriced and covered themselves with flags like patriotic community place. It's a facade.

A little hard to find, located inside of a multi business building on the first floor. Parking is…read moreplentiful. Staff was knowledgeable, friendly, and able to quickly size my watch links. It took about 2 and a half weeks for a deep clean and work over of my husband's watch. They did a great job. We will be repeat customers.

They were very informative and my repairs took less than 2 weeks. There was a warranty with my…read moreservice watch is running within 2 seconds a day now.

Came here to fix my uncles watch, and looked around. Older…read moreplace but very clean Jacob and Eli were two of the nicest men I have ever met. Very kind and welcoming. I hate going places with rude owners. Defiantly would recommend.

My boyfriend and I needed our JORD watches (wood watches) resized. He called a few jewelers in the…read morearea and most of the businesses quoted him $10-15. Troy Jewelers quoted him $10, so we stopped in here today. We initially talked to the younger gentleman behind the counter, but the older gentleman was the one who helped us resize the watches. He ended up only charging us $6 per watch, since he said the job ended up being easier rather than harder, which is a really nice deal. I asked them how long they've been in business, also; they've been at this location for five years, but they used to be at 16 and Dequindre for 25 years before that. (so, needless to say, they know their craft!) Overall I would recommend this jeweler for your resizing needs, he said they do bands (custom bands, I'm guessing?) as well, and of course they have rings and other jewelry for sale too.

I recently got engaged and my fiancé commissioned Eli's Jewelry to design my ring. I was very…read morespecific during our ring shopping process and desired a classic, natural diamond ring that would stand the test of time. They did not disappoint! I love the design. The dainty, yet standout quality of the overall appearance along with the diamond's clarity is more than I could have hoped for. I cannot stop staring at my hand and I always receive so many compliments on a job well done. Thank you very much, to my soon-to-be husband! And, thank you to Elias for understanding the assignment! Update 1/24/26: Custom wedding band finally arrived after 1 month and it's a beauty. If you're looking for high-quality natural diamonds, then this is your jeweler. 10/10.

Eli's Jewelry has taken excellent care of me. Eli himself invited me to his store for a…read moreconsultation and he and his staff were very warm,friendly and thorough with discussing the project and the creation process. We were served cocktails while our jewelry was cleaned gratis,and Eli followed up with me today with the design and cost of production. I'm very pleased so far.

I used yelps quote service to see if they could resize my two rings as other chain jewelers did not…read morewant to take on my rings since it was missing stones and it might be a liability. They were very attentive, answered my questions quickly, and was able to service and resize my rings. They had it done within a few days at a very reasonable price and done to my liking. I'll definitely recommend this jeweler to people looking for jewelry repair. They also mentioned they are able to do custom pieces from repurposed jewelry or stones that I may also be looking into.

"I had an absolutely wonderful experience at Kevin's Jewelers! From the moment I talked to Harout,…read morehe was very friendly and knowledgeable. He helped me find the perfect ring, taking the time to understand exactly what I was looking for. I worked with him long distance from Florida. They are trustworthy, the family has been in business for a long time and the quality of the jewelry is outstanding, and I couldn't be happier with my purchase. The craftsmanship is beautiful, and I feel confident that I got a great value for such a stunning piece. I get so many compliments on my ring, I'm Loving it!. I highly recommend Kevin's Jewelers to anyone looking for exquisite jewelry and exceptional service"

I just want to say the people working here are very friendly and willing to help and the prices are…read moremore than fair. If you have the time you need to drop by take a look at the store and if you need anything fixed, they can do it.

I am very happy with the repair on my parent's starburst clock. I highly recommend this place.read more