A few years ago I was told by a jeweler that the setting of my engagement ring had worn down due to…read morewear and tear. I wanted a second opinion and took it to Miner's Den. It did need repair; however, at a fraction of the cost at first place. The workmanship at Miner's Den was excellent. Also, if you need a watch battery, Miner's Den donates the charge to charity. I took a rosary in for a small repair and was told there wasn't a charge. They have gorgeous jewelry both new and estate pieces. Plus, every time I go in I'm greeted by a friendly employee right away and asked what I need.

My husband and i moved to MI a few months ago and i needed my rings resized, we asked in a local FB…read moregroup where people recommended and there was raving reviews for Miners Den. I have to say I'm shocked. First off, the woman helping us was extremely kind but basically kept telling me in a very beat around the bush type way that it wasn't worth resizing them and that they are fine as is. They quoted us around 220$ PER RING if we wanted them resized adding up to over 400$. I've never heard of such steep pricing for a resizing. I didn't agree with her recommendation considering i can barely get my rings on and off. We went elsewhere and ended up getting them resized for 80$ a piece, and to a more comfortable fit for my liking. Maybe miners den just didn't feel like doing it, I'm not sure but we won't be back based off this experience.

I have always been impressed with the Tappers store at Somerset mall. The store is so shiny and…read morebright and the staff is very welcoming. My husband and I are in our mid 80's and we walk the mall every day and stop to chat with the staff. There is one Security Person (Mark) I don't know his last name, but he went way above and beyond his official capacity. I had fallen a week ago and was walking on a cane. He saw me sitting on the bench waiting for my husband to get the car and pick me up. He took a minute from his job to help me to the car and be sure I was buckled in. We were parked right outside the center court entrance. That act of kindness meant so much to me and I will never to be able to thank him enough. Tappers is extremely fortunate to have security personnel like Mark.

Great selection of Swiss watch brands including Cartier, IWC , JLC and more. I have purchased…read moreseveral watches and gifts from Tapper's and have always had a great experience.

I took a pair of omega back earrings in for stem repair; when I picked them up they had significant…read moretraces of a white pasty sticky material. I left them with instructions that my earrings be cleaned. Upon returning (the second time) my earrings still had traces of this white material in the creases and folds. I didn't realize what happened until later; In my opinion Kramer made a copy/mold of my earrings without my permission. I had this experience about 8 years ago and the staff were off-putting and rude. At the time, I did not have access to Yelp. So, when I received a promotional flyer not long ago I thought, now is as good a time as any to share my story through YELP! Business is founded upon a long-term established, satisfied customer base! #WeAllMatter

Have had excellent service and assistance in redesigning my diamond necklace, using stones from my…read moregrandmother and mothers jewelry,now a precious memory around my neck, which I wear every day! Also had a necklace designed for my daughter, as well as diamond ring reset to halo design, which I adore.

Incredible experience! I tried to change the battery in my Shinola watch. I was able to do it --…read morebut I was also successful in dislodging all 3 of the watch hands from the face of the watch. I saw on the Stefano Watch Repair website that Mr. Stefano had previously built watches for Shinola. I dropped my watch off one afternoon, and it was ready in less than 24 hours -- for an amazingly low price! I highly recommend Stefano Watch Repair -- you can expect friendly, quality service in a clean and organized workshop at a great price!

Very reasonably priced. He is so knowledgeable and trustworthy. I would definitely go back for any…read morerepair or battery change.

It's been just over a year since I got proposed to with my absolute DREAM engagement ring. Lili was…read moreso dedicated to finding me the absolute perfect diamond, and they set it so beautifully too. Such an amazing experience working with David and Lili. They are so genuine and caring. I can't thank them enough. I know that I will love my ring for years to come!

Purchased a very beautiful chain from this fantastic store! The store is exquisite, very clean, and…read morefilled with luxurious jewelry! What I was most impressed with was the quality of service provided. I knew I was in good hands and was able to get in and out in a very timely manner. I would highly recommend this jewelry store to any person looking to purchase a luxury or custom piece of jewelry.

The "Watch Doctor" (as I called him) cleaned and serviced my 60-year old gold Omega automatic…read morewatch. He had to take it completely apart to do the service properly. My father gave it to me as a high school graduation gift and it hadn't been used for 40 years. He brought it back to life!

Took a vintage Zodiac watch there because it was losing time. The watchmaker took a look at it, put…read morea couple of drops of oil in a couple of spots and returned it to me. And it is right on time. I would recommend this Buisness but if your watch needs more than a battery ask for the watchmaker to take a look at it.

these guys are great! and very pleasant to everyone! Clean store , great items and great customer…read moreservice!

14K Pawn & Exchange is located in the Berkley Square strip mall on the corner of Woodward Avenue…read moreand 12 Mile Road. This business is a long time Berkley business. They relocated from 12 Mile and Coolidge roads. This location has multiple big screen TVs, sports memorabilia, jewelry, electronics, tools, etc. This is a perfect location to purchase newer TVs to watch the big game. They buy, sell and loan. If you have fallen short on cash but have something of value to sell, this is your place. If you want to part with your item temporarily, you can take out a loan. You will leave your item(s) there for collateral in exchange until you pay back the loan of several months. The service is excellent! The guys that run this location are so friendly. Tell Joseph that I sent you! They will pay more guaranteed! Look around you may have something of value to get rid of just in time for spring cleaning.

I recently brought in a tennis bracelet to be resized and paid $160. When I got it back, I realized…read moreit was still too big and sliding off of my wrist. I brought it back in and was told that removing two more diamonds would be an additional cost. After already paying $160, I shouldn't have to pay another substantial fee just because it wasn't sized properly the first time. If I'm paying a professional jeweler for resizing, I expect it to actually fit once the work is completed. I specifically chose to support this local business but was left extremely disappointed and taken advantage of as a customer. Being asked to spend over $300 for a basic bracelet resize is unacceptable. There are other jewelers in the area that charge a fraction of the cost for the same service ($60-$70). I expected better customer service & a more reasonable solution. Would not recommend.

When in today to have a watch repaired and have not experience such poor customer service in long…read moretime. Petty much was told that my watch was beat up bad and they could not help me, however found a jeweler a few miles away great customer service and was able to repair and restore my old beat up watch. If they were the last Jeweler in MI I would not patronize this establishment !