Visit Date: September 3, 2024…read more This was the last stop my dad and I made on a Hampton's tour. I have this book called 111 things to do in the Hamptons you must not miss. So when I have a chance I've been driving out east to tour what's in the book. This is the oldest operating family run hardware store on LI. My dad and I met Charlie who was one of the employees featured in the book and he let us take a picture with him for instagram. I bought a Stanley. I was trying so hard not to get one but I finally caved. They had 30 oz ones for $40. I don't know if that was a good price or not but I got a nice green one. I wanted to support the store and wasn't sure what else to get I looked around to see if I could get a Christmas gift for someone on my list but didn't really find anything. This is a nice store to visit worth checking out for the historical factor!

Let me start out by saying as soon as I walked into the store I was greeted by multiple people…read moreasking if they could help me. I kindly said no thank you & want to establish that I'm not generalizing all employees that work here. But the one man who was at the register was beyond rude. I came in looking for a replacement toilet flapper & was confident that I had picked the right one. The employee proceeded to tell me numerous times that I probably did not get the correct one & that he should take a look at a picture of it with his "trained eye"... of toilet flappers. After I told him numerous times that I know that I got the right one for me, he goes on to tell me that he's sure he'll see me back in here because again, he's sure I didn't get the right one. I work for a local business that often shops at this hardware store as well as multiple others on the East End because I prefer supporting the local businesses instead of Amazon & other online companies etc. I am so disappointed & for the record, I got the right one and most certainly will not be coming back.

Somehow, North Sea Hardware has everything a homeowner, contractor, or landscaper could want very…read moreneatly displayed in the aisles and around the perimeter. They even have a few bags of snacks for the ride home. Oh, and every last member of the crew is friendly, knowledgeable, and very helpful.

The customer service at North Sea Hardware is outstanding. They are knowledgeable and willing to…read morehelp you find what you are looking for. Highly recommend.

Phenomenal staff, management and ownership. From the top to the bottom the service is second to…read morenone. Benjamin Moore paint is second to none and the staff in the paint department can point you in the right direction if your having difficulty making a choice and always match the color you need perfectly.

OMG! I love to hate this place. The counter help is dreadful. But they have everything there. The…read moreprices are reasonable too. You can rent almost anything. They are fair to deal with too. If you pick up a tool @ 2:00 pm and bring it back @ 8:00 am the next day they will only charge you a half day. Some of the tools are much more expensive then home depot but they are of higher quality. The only reason I dread this place is the counter staff. It is really hard to communicate with these people. If you stay friendly they will help you. Just keep your patients.

One Source is a total mess but I love it. It's the best tool supply store I've ever been to,…read moreprobably. They stock everything, and in true slobbish fashion. Good luck finding what you want.

Great group of professionals on both the lighting and electrical side. They are extremely…read moreprofessional and knowledgeable on all levels of lighting. They have a variety of brands and types of lighting to add to you home...

Revco had everything we needed and the prices were the best we saw anywhere. The salesman was…read moreprofessional, knowledgeable and very patient.

Could these folks be any more obnoxious? It's as if they are doing you a favor by selling you…read moresomething. I'll drive an extra half hour to avoid this place and their bad attitude.

Amazing customer service! We bought a three piece teak outdoor furniture set from Thayers more than…read morefive years ago. We noticed two braces underneath the couch were cracked even though no one over 200 lbs. sat in it. We called Thayers and Roger and Owen surprised us by picking it up, repairing it better than new and delivering it in time for our company to arrive. Personally, I have never experienced such good customer service! Thank you so much.

I can't put into words how bad this place is. We ordered 3.5k worth of faucets. Run around on…read moredelivery. Lied to by the sales rep who called himself the manager. Had to absolutely blow them up to get any response to ultimately never hear back. Give them your money than it's a black hole.

Terrible service in this location. I have waited for 2 weeks to get a simple quote on a toilet and…read morevanity. Sales guy has not responded to my emails and phone calls, very unprofessional. I went in to follow up and they are closed on the weekends. I emailed the manager in the city and he has not gotten back to me either. Guess I will go to Ferguson in Southampton.