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    Shining Star Electric

    5.0 (8 reviews)
    Open • 7:00 am - 5:00 pm

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    Services - Shining Star Electric

    Electric inspection

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    2 years ago

    I had a great experience with Shining Star Electric. Communication was easy and work was smooth and efficient.

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    7 years ago

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    16 years ago

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    B Henry's Quality Electric - We are at Your Service

    B Henry's Quality Electric

    (398 reviews)

    Update: I had them come out to install an outdoor outlet and fix a couple problems. They showed up…read moreon time and got the work done perfectly in one hour. 5-star experience. ----------------------- I contacted B. Henry's Quality Electric when my solar inverter needed replacement. Even though they didn't perform that work themselves, they referred me to one of their installers and, in the process, saved me money by bypassing the markup they could have charged. That level of honesty is pretty rare. They could easily have kept the work in-house or added a layer of profit, but instead they focused on what was best for me as the customer. They also followed up several times by email to make sure everything was going smoothly and that I was happy with the outcome. Great customer service and a company that clearly values long-term relationships over short-term profit. Highly recommended.

    We have had B. Henry's out twice now and will be scheduling a third service in a couple of weeks! I…read morereally appreciate their professionalism when it comes to being upfront about costs. They gave us a sliding scale depending on labor for specific jobs. When they invoiced us, they included receipts for parts... this is something that we rarely see but it creates a sense of trust and honesty. There are no surprises. Our first job was a lesser, more simple, job-we had at few sockets replaced one of which was a very loose socket that we were concerned about arcing. The second job was more extensive as there were several "needs" in one day. They replaced overhead light fixtures (3 of them), replaced an old and VERY outdated (probably from when our house was built over 35 years ago!) smoke/fire alarm, and installed bedside wall mounted lights. They are GORGEOUS!! On their third visit soon, we will have heated flooring in our master bedroom installed. B. Henry's Quality Electric is the place to go for your electrical needs. The team is nothing but helpful, and professional. They are community oriented and are always there to help when you have an electrical need. It's nice to have an Electrician that you can trust especially when it gets to be overwhelming not knowing what needs to be fixed. We heard about them from word of mouth, and those people are ABSOLUTELY correct. Thank you Bill and your team... and we will see you again soon!

    Vital Energy Solutions - Thank you for voting us Best of the Bay for solar installers!

    Vital Energy Solutions

    (36 reviews)

    I'm aware of the fact that it's to-date one of the few negative reviews for Vital Energy, but I'm…read moregoing to share my warning to others, as it could suggest that they may not be of the same quality as before. Vital's quote was higher than most others we received, but given their reviews, we decided it was worth the extra spend for a clean install. Pre-install had delays and miscommunications. I know this is common with projects, so I remained positive. I was sent engineering plans for my approval. I saw that these revised plans were for a smaller system than what I had originally agreed to. The change would have made it easier for the installers, but would have netted me less energy, with no adjustment to my cost. To the PM's credit, he attempted to draw my attention to these changes when they were sent for my approval, but I nevertheless saw it as a proposed change constructed to benefit Vital with no consideration toward me, and delayed the process even more as I had them change back to the original agreed-upon system size. I remained positive. On installation day, one of the installers broke my new and expensive inverter. I said no big deal, I'll talk to the PM and we'll figure something out. Even though the system wasn't fully functional due to the broken inverter, but I nevertheless paid everything that was due that day, withholding only a documented amount equivalent to a replacement inverter until we can find a resolution. The manufacturer would only replace the broken inverter it with a used device under warranty (i.e. one that another customer has returned and has been refurbished) with a shorter warranty window. Rather than demand a new inverter at the company's expense, which I believe I fairly could have, I proposed options which included a partial credit for the downgrade (and the warranty hassle and ~two months lost solar generation). After waiting weeks for a reply, I followed up and their finance specialist accepted responsibility for the damage IN WRITING and agreed to the credit. I spent hours on the warranty process, found an oversized box, and shipped the broken unit. This is where it unraveled. Right after the resolution, CEO Jason Jackson, got involved for the first time, deflected blame, and said he thinks my equipment was defective (a manufacturing defect somehow caused a piece of hard plastic to snap off?), asked to inspect it and offered to handle the warranty for me. I told him that the package was already shipped, and that I would have very much welcomed his examination and warranty help three weeks ago (rather than the radio silence I received), but the resolution reached, device shipped and warranty in motion. And despite his self-proclaimed "30 years in the industry," didn't appear to have a grasp of the situation as he incorrectly called the inverter a "battery," and required correction. He also accused me of breach of contract for temporarily withholding a small amount due to the breakage. Meanwhile, I noticed flickering lights in several rooms. Nothing suggested a solar connection, so we called an electrician... three visits and $1,300+ later, he traced it to loose connections and a stripped lug in equipment the installers had just worked in, attributing it to the install with a high degree of likelihood. I had been willing to absorb that bill just to move on. Instead, as the CEO kept trying to walk back the written agreement, I was told my warranty might now be partially void because a licensed electrician had worked in the same area, and the Vital threatened a lien on my home while I was withholding the remaining balance awaiting a corrected ledger and the heat detectors their own permit plans required. Five employees of Vital were copied in to the email thread which created an audience, so I eventually decide to email Jason directly to remove the risk of humiliation for him (I detected a hefty ego), and gave him a generous compromise offer. I made major concessions to just get this over with and we finally put it to bed. I was pleasantly surprised that he did not ask me to sign an NDA as part of a compromise, because now it allows me to share my experience here. The field crews were likable and professional, and even the installer who broke the inverter seemed like a knowledgeable, decent guy. Leadership is what failed here, at real cost in time and stress. Do your due diligence, and weigh the ownership of any company you hire. There are plenty of reputable solar companies out there...

    Please do your research and get everything in writing before hiring this company. Based on our…read moreexperience, the company has only been under the current ownership for a few years, which was different from the impression we were given when we hired them. We are currently in a terrible situation and have incurred a significant amount of additional expense. Our home is not currently safe or suitable for us to occupy, and we have been unable to live there. Communication from the company has been extremely disappointing. We have not received meaningful responses directly from the company and have primarily been communicating through the owner's attorney. I strongly recommend doing your due diligence, getting everything in writing, and making sure you fully understand who you are hiring and what is being represented before moving forward. This review is based solely on our personal experience with the company.

    Towery Electric

    Towery Electric

    (33 reviews)

    Towery Electric has been amazing to work with on several projects at my home. Every time, their…read morework has been top-notch, and you can tell they really care about doing things the right way. What stood out to me most is how respectful they are--not just to me, but to my home. They always made sure everything was clean and protected, so I never had to worry about my furniture or floors. Each and every one of their installers I've met have been this way! They clearly have built a great company culture which we benefit from! Communication with Alex, Kevin and James has also been fantastic! They kept me in the loop every step of the way, answered all my questions, and were always super friendly and professional. I will continue to call Towery for all our electrical needs as they have proven time and time again that they are someone I can trust to deliver an excellent value and quality installation.

    Towery Electric wasn't the first electrician I called but they will from now on be the only one I…read morecall! My wife and I had just bought a Tesla and wanted to install a fast charger in our garage. Some of our neighbors had fast chargers installed and they paid as much as $1,700 for the installation alone! I called around and was consistently quoted over $1K and was even quoted a starting price of $1,200 from one of the most well known companies in the area that specialize in this. Towery Electric was the only company that I called that gave me an honest assessment about how much it might cost to have the charger installed. They told me that the cost could depend on several factors (distance to the panel, quality of the panel and breakers, etc.). And at the end of the call, they told me that based on my situation and set up, that it would probably be best to be charged by the hour ($150/hour) and that it would probably be a 3-4 hour job. After finally receiving the charger in the mail, I called Towery to make the appointment. They called me back right away and I was set up with an appointment the next morning! The electrician they sent came right on time, and after just a little over 3 hours, they were done! Total cost was just under $600 which included material costs! The installation was super clean, looks professional and cost half as much as most of the quotes I had gotten from other companies! Definitely a recommend from me!

    Nowell's Lighting

    Nowell's Lighting

    (58 reviews)

    I brought in a very old (1950's) Stiffel lamp that turns on when the pole is pulled down. It…read morehasn't worked for more than 50 years. A family member tried it to get repaired but the person removed the mechanism that it needs to turn on my pulling down the pole so it hasn't worked for many years since. I called around to find someone who would have the experience to work on such an old lamp - and an electrician recommended Nowells - said he always takes his lamps to them for repair. I walked into to Nowell's and Juan knew exactly what it was (Stiffel) when I walked in. He did say he had worked on a Stiffel a couple years back and was able to find the part so probably could repair it. And he did! He was able to make it a working lamp. I'm so happy to have found this person. Thank you, Juan!

    I came in seeking to have my recent acquisition, my 1970s Murano teardrop chandelier rewired. I…read moreimmediately realized they are more than a repair shop, but an amazing lighting store! Yes they have new inventory available but it's their unique vintage and antique ceiling lights and wall sconces that will tickle you pink, or yellow or blue etc. This wonderful family owned and operated niche will also delight you with personalized care creating the lighting you're envisioning. They also fabricate, repair and rewire! They have provided lighting for movie sets and all the way to the White House!!! This is an #Allison Victoria, Windy City Rehab #HGTV worthy emporium. If you looking for well made up cycled vintage and beyond lighting for your project or remodel, skip the depot and come here first!

    Shining Star Electric - electricians - Updated September 2026

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