I went into this store because I am replacing EVERY SINGLE light fixture in a house I just…read morepurchased. I used to live in this neighborhood so was very familiar with the location of this store even though I had never been inside. I decided that I wanted to "shop local" vs purchasing everything online. I have my new kitchen and bathroom designed, the electricians are coming and I am ready to make my selections. I take time from my day to drive over to this place in my old neighborhood. When I arrived, there was another client ahead of me. That was no problem. I wasn't in a hurry as I had set this time aside for this purpose. I was looking around the room and the woman working there asked me what I needed and when I told her, "a lot of lighting" she let me know that she wouldn't be available to help me for 20 minutes or so. I said, that's fine I can wait. Then she asked me if I had made a list of what I needed and what purpose/function I expected from each light fixture. Ummmm. I have a list in my head. I haven't written down a list. I am not a list making type of person but I know my spaces. Then she tells me I need to go home and make a list and come back when I have it because otherwise, I am going to "fall in love" with items out of my budget. Huh?? I was so confused! She had no idea what my budget was. She literally sent thousands of dollars in unsolicited business out the door. This place must not need new clients. That's ok. There are plenty of places that will happily take my money. I walked into an appliance store today and they were thrilled to show me their inventory and assist me in my purchases. It was a stark contrast to my experience at Lunaria. EDIT: To respond to the response. You are not being truthful with what happened. NEVER did you infer that I step out for coffee and come back. I WAS the person who asked for catalogs to look through while waiting and you specifically told me that would be a waste of time without a list. Even your client seemed to pick up on the fact that you were about to lose a customer and she then said, "Here, here are some catalogs if you would like to view them." and that is when I said, "She just said that would be a waste of time and is not her process." If you're going to tell the story, please be honest about what occurred. Super frustrating experience considering I set time aside to come view some lighting and even was very clear that I was in no hurry and didn't mind waiting for you to finish. You made it obvious, you didn't want to speak to me unless I had a list of lighting with what I expected each light to achieve. Those were almost your EXACT words. Not mine. 2nd EDIT: I just saw in your biz description, "Appointments are recommended." This says it all. You could have simply told me, "I would love to help you but it sounds like you have a big project that will be time consuming and I will need you to schedule an appointment. In the meantime, it would be helpful for my process if you make a list..." That would have been much more productive instead of coming across as dismissive and patronizing. As for misrepresenting what occurred, there really is no excuse for that.

If I could give this business 10 stars I would. In October I made an appointment and met with Alia…read moreto discuss replacement of three old lighting fixtures in my home. She listened carefully and presented options within my budget. When the fixtures arrived, and the vendor failed to include a part, Alia intervened quickly, and the vendor shipped the missing part. When the vendor failed to specify the right bulb for the chandelier that I bought, Alia intervened, contacted the vendor about the omission, and bought the correct bulb from a local store. Her husband delivered the correct bulbs in the rain to expedite installation. Alia embodies Retail at Its Best and has the expertise, patience and experience to find the right fixtures for your space. I recommend her and her business highly.

I came in seeking to have my recent acquisition, my 1970s Murano teardrop chandelier rewired. I…read moreimmediately realized they are more than a repair shop, but an amazing lighting store! Yes they have new inventory available but it's their unique vintage and antique ceiling lights and wall sconces that will tickle you pink, or yellow or blue etc. This wonderful family owned and operated niche will also delight you with personalized care creating the lighting you're envisioning. They also fabricate, repair and rewire! They have provided lighting for movie sets and all the way to the White House!!! This is an #Allison Victoria, Windy City Rehab #HGTV worthy emporium. If you looking for well made up cycled vintage and beyond lighting for your project or remodel, skip the depot and come here first!

Thank goodness for Esther and the Nowell outfit. My sister has taken two antique lights to them for…read morerepair and raves about their work. While in town on a recent visit, she showed me their operation and I ended up with a new reading lamp. Well new to me. They have an incredible collection of rare and antique lighting, as well as all the accessories. Family owned and operated for over 70 years. It's worth the cost to check them out. 02/25

We needed some track lighting. After visiting two other high-end stores that didn't have what we…read moreneeded, we received good advice, a competitive price, and pleased with the service at North Bay.

This place is amazing! Just like other reviewers say, it doesn't look great when you walk in, but…read moreboy, do they know their business. They also had everything I needed in stock, which was fascinating because the place is pretty small. Vonte was wonderful. I walked in in a cloud of cluelessness and had lots of questions. He patiently listened to my tale of led lights and buzzing dimmers, and then we jumped right in. He didn't rush me. He explained everything and even set me up for success when my electrician arrives to install. From a female perspective, this place is awesome.

i purchased a vintage brass lamp last week. Amanda spent a lot of time with me looking at the…read morepossibilities and helping me select the perfect lamp and shade. I love the lamp. She is very knowledgeable and provided great customer service.

I went in for information and parts for a sconce project I was working on. Amanda was very helpful…read moreand knowledgeable and helped me with parts and advice.

Very happy with multiple purchases over the years. The most recent was a gorgeous Italian glass…read moredome for my bathroom. Very happy with the purchase and outstanding service!

Yury is a magician, a master-craftsman! I needed to have an antique chandelier re-wired and found…read moremy way to Yury. He was all business from the start: thoughtful, precise and very clear in describing what needed to be done. Turn-around time was 24- hours and I couldn't be more please. PS I don't think he charges enough for the quality of service he provides! If you have fixtures or lamps needing repairs, save yourself from grief and go directly to Yuri, the MASTER TECHNICIAN!

I have to say my husband and I were on the fence on getting permanent vs just holiday lights and…read moreboy did we make the right decision! Issac and his crew did an amazing job installing our Govee permanent lights! They look so great and we've even had a few neighbors ask who installed them!!! Highly recommend EasyLights - great service, great communication and honestly such a reasonable price!

We recently got permanent roofline lights installed by this business. They were really professional…read morein the manner they handled our requests as we worked on a quote. The installation was completed on time and per our needs and the end result looks great. It was worthy of every penny we paid. We would recommend this business to anyone looking for lighting installation.

Towery Electric has been amazing to work with on several projects at my home. Every time, their…read morework has been top-notch, and you can tell they really care about doing things the right way. What stood out to me most is how respectful they are--not just to me, but to my home. They always made sure everything was clean and protected, so I never had to worry about my furniture or floors. Each and every one of their installers I've met have been this way! They clearly have built a great company culture which we benefit from! Communication with Alex, Kevin and James has also been fantastic! They kept me in the loop every step of the way, answered all my questions, and were always super friendly and professional. I will continue to call Towery for all our electrical needs as they have proven time and time again that they are someone I can trust to deliver an excellent value and quality installation.

Towery Electric wasn't the first electrician I called but they will from now on be the only one I…read morecall! My wife and I had just bought a Tesla and wanted to install a fast charger in our garage. Some of our neighbors had fast chargers installed and they paid as much as $1,700 for the installation alone! I called around and was consistently quoted over $1K and was even quoted a starting price of $1,200 from one of the most well known companies in the area that specialize in this. Towery Electric was the only company that I called that gave me an honest assessment about how much it might cost to have the charger installed. They told me that the cost could depend on several factors (distance to the panel, quality of the panel and breakers, etc.). And at the end of the call, they told me that based on my situation and set up, that it would probably be best to be charged by the hour ($150/hour) and that it would probably be a 3-4 hour job. After finally receiving the charger in the mail, I called Towery to make the appointment. They called me back right away and I was set up with an appointment the next morning! The electrician they sent came right on time, and after just a little over 3 hours, they were done! Total cost was just under $600 which included material costs! The installation was super clean, looks professional and cost half as much as most of the quotes I had gotten from other companies! Definitely a recommend from me!

Scott is amazing. Our lighting system went in during the spring of 2014 and more than TWO YEARS…read moreLATER he is still there for us whenever we call. I am so embarrassed I didn't think to yelp him before this. Customer service is off the charts & he is just a nice guy! Like the other reviewers, we didn't know we needed a lighting designer when building our new house. I can't remember how we found DSL but Scott was so knowledgeable & nice we wanted to work with him even if we weren't sure how we were going to use him. He developed an amazing lighting plan with all kinds of different lights & treatments. Hubby & I have always hated how most of our houses were under lit and Scott made sure that we had all the light we needed. He also put in a Lutron system for us - those fancy switches that you can program to control any light in the house. We love them, but we've been fiddling with them since they were installed, changing what controlled what. Scott even trained me how to do the programming myself so I could fool around with the system. But that's the reason we're still working with Scott so long after the installation - and he has been soooo patient with us as we finalized the programming. I can't speak highly enough of DSL. Great product, great to work with.

Scott Dumas of David Scott Lighting is nothing short of phenomenal. I was unsure if we really…read moreneeded a lighting designer when tackling our kitchen/great room renovation, but I am now convinced! Scott offered amazing ideas and suggestions that I did not know even know were possibilities with lighting - up cabinet lighting, wireless master console switches, unique ways of lighting bookshelves and task lighting. His lighting design plan took what our designer and contractor had done to an entirely new level. Though he does a lot of high end projects, he was also extremely mindful of our budget and helped us make decisions to stretch our dollar further. He is pleasant, easy to work with and responds quickly to emails and questions. I highly recommend this company for your lighting design needs.