This is a two part review. First , these guys are what everyone says; they a professional,…read morethorough, and know what they are doing. I highly recommend them if you need extensive repairs. This is not the auto shop for minor repairs or for people who have to watch their budget. My car stopped. I thought it was my alternator. The battery didn't seem to be holding a charge. I had taken out and had it tested and the auto parts place had told me I needed a new alternator. I had Pheonix come and get it. They were quick and responsive and all I needed was a new battery that ended up costing me 782 dollars after towing and the 149 dollar diagnostic. I would use them again for any MAJOR issue, but I'll never return for anything I even suspect is a minor repair. Nearly a thousand bucks for a battery seems excessive.

These people are crazy, charging $100 for just labor, not including the oil. The dealership has an…read moreoil change special for $ 49.95, fully synthetic

UPDATE REVIEW: The owner of Mr. Transmission called me the next morning after I posted the original…read morereview below. He asked me to consider giving him and his business the opportunity to make it right **HE DID NOT ASK ME TO CHANGE OR DELETE MY REVIEW ** The owner promised his shop would do whatever repairs were necessary to my satisfaction at NO ADDITIONAL COST to me. I took my truck back to Mr. Transmission and they replaced the transmission valve body. After the work was done I test drove my truck with a mechanic. The mechanic noted that the spark plugs were misfiring and should be replaced. Although spark plugs have nothing to do with the transmission warranty, the owner said he would replace all the spark plugs at no cost to me per his promise. Now my truck is shifting without issue and acceleration is more responsive. **I have voluntarily updated this review because the owner has integrity. He made a promise that the work his shop performed would be done to my satisfaction and stood by that promise.** My F150 had gear shifting issues and I went to Mr. Transmission for a diagnostic in May. The results: I needed a new tran. The cost: $5k rebuild, $6,500 new. I went with the rebuild. 10 days later I picked up my truck and a bill for $6,600. I asked why the rebuild cost as much as the new tran and was told "because we used new parts so basically it's new." I'D BEEN SCAMMED. My truck drove better...until it didn't. 1k miles later it made a terrible noise, shuttering and no acceleration after that it had the same gear slippage issues that it had before the "new" transmission. Although the tran has a 12mo/12k warranty, after reading the other reviews from people who have had an unfortunately similar experience with shoddy repairs and price gouging, I won't go back to Mr. Transmission to be SCAMMED again.

In the fall of 2024, I took my vintage 1969 '427 Corvette Stingray to Mr. Transmission on Gallatin…read morePike in Madison, TN. I told them the symptoms of what the whole rear-end assembly was doing and how it sounded. They told me it was probably the clutches in the rear-end assembly. They had the vehicle a few weeks. When I picked it up, I noticed they had fixed the problem -- no more clunk clunk clunk as I made right-hand turns. I paid them over $3,000 for this service. But now, I noticed when going down the road, there was this NEW whining sound. I had a friend of mine drive it. He had loads of experience in working on rear-end assemblies with his own drag-race Corvette. He told me unequivocally, "They did not get the rear-end shims aligned properly -- that's why you're getting this whine. Take it back to them and have them fix it. It's clearly their fault. It never ever made this noise before and now, coming out of their shop, it whines. It's their issue. They need to make it right." I took the vehicle back to them, explained the whole situation and they told me, "We're going to have to tear it apart and see." I informed them that I should not have to pay for this since it was their problem. They informed me that they were going to do no such thing ... that I would be paying AGAIN for them to correct THEIR mistake. My high-dollar vintage Stingray was not worth having this shop mess it up. So, I took it to a rear-end specialist in Springfield. He took pictures and told me, "Those guys at Mr. Transmission did not do you right. They put the shims in that were not aligned." So, I paid this shop another $1,600 to fix Mr. Transmission's mistake ... and the car has run like a dream since. Businesses make mistakes. I get that. But not "owning up" to your own mistake and being obstinate in making it "right" financially for me was just flat out W R O N G by most people's measure.

Did not get any work done there long story. They were very…read moreprofessional,knowledgeable and helpful with advice which I liked very much

I don't know how long they have been in business. They repair the transmission in my 53 Buick in…read more1965 and it work fine. Made several trips from Nashville to Louisville in 1966.

Ralph and Randy at Transmission Exchange are great guys! I have had my transmission rebuilt in my…read moreWife's Minivan, my Work Truck and my Father-in-law's truck. Also, Randy replaced my axle in my Wife's Minivan. Recently I had to return my work truck and Ralph stood behind his work and fixed it up right for me. He was very attentive and quick about handling the situation and was very helpful in pulling my invoice on file so I would not have to dig for mine. Thanks guys if you ever get a chance to read this.

I have been going to The Mechanic Spot for 2yrs now! It started when I had an issue with my Jaguar…read moreF-Pace and the dealership wanted to charge and arm and leg for a service! Googled..called and made an appointment and from the 1st time stepping foot in that office, I knew this was my spot! I go there now for all my cars needs and 100% recommend this shop. Katie and PK are super friendly and they are ALWAYS up front and real with you. The prices you cannot beat and the quality that the mechanics push out is GREAT!!

I would not recommend this place at all. I brought my car in…read morebecause I was experiencing acceleration issues and noticeable jerkiness while driving. After inspecting the vehicle, I was told that I needed a new transmission and was quoted just under $9,000 for the repair. I reviewed the diagnostic report they provided, which mentioned battery issues, several transmission-related codes, and other findings. I paid $160 for the diagnostic and left. I then took my car to a shop that specializes in transmissions and came highly recommended by several people, including a Toyota specialist that does not focus on transmissions. After thoroughly inspecting the vehicle, they could not find any issues with the transmission and did not charge me for the inspection. I also had the battery checked again and was told there was nothing wrong with it. I had the fuel system cleaned as well, and my car has been running perfectly fine ever since. I would personally save your money and stay away from The Mechanic Spot!

Very Honest Business! I thought the clutch was going out on my 2012 Mustang GT and asked them to…read morelook at it and to replace the clutch. They stated that the repair would cost around $1200 and they would look at it first and call me. I received a call about an hour later and they told me that I was just low on break fluid and that was causing my clutch peddle to not engage properly. They filled it up and said No Charge and it was ready to pick up! They could have just put in a new clutch and I would have never known the difference! I will recommend this shop to everyone that will listen. They also rebuilt the transmission in my sons 1967 Suburban and did a great job at a reasonable price! Thank you for your honesty and great customer service! Andy W.

I took my vehicle here after being miss diagnosed by a dealership. With the code that was thrown…read morethe dealership basically told me I needed a new transmission ($5,522). So I called around and landed on this gem of an establishment. I spoke with Wilson on the phone for a bit telling him what was going on with my truck. After picking up my truck from the dealership (the codes were cleared and it was driving fine) I brought it to the Transmission Masters. They looked it over, plugged into the computer and test drove it. Just like I said, nothing was appearing to be wrong while in there so they couldn't tell me anything except keep an eye on it and bring it back if it happens again. This wonderful company charged me $0 vs the dealership charging me $130 for a missed diagnosis. All of the conversations I had with them both over the phone and in person made me trust there abilities to trouble shoot problems, fix vehicles properly and communicate in a professional way like they are treating you as if you were family. I hope I don't have any further transmission problems with my Tundra, if I do though Transmission Masters will be the ones to earn my business. Larry- Hendersonville TN Moral of the story: don't ever change you transmission fluid, I am learning this the hard way.

Highly recommend this shop! After being quoted just under $9,000 for a new transmission, I was…read morefortunate enough to be referred to this shop. I had a great conversation with them about what could potentially be wrong and was informed that the transmission I had been quoted for was extremely overpriced. I brought my car in for them to take a look, and after thoroughly checking the vehicle, they couldn't find any issues. Even better, they didn't charge me anything! I've since been driving my car around and haven't experienced any further problems. Overall, I had a great experience. The service was friendly, honest, and professional. I highly, highly recommend this shop to anyone looking for a trustworthy mechanic!

Professionalism, friendliness and value. I took my Nissan Xterra in for diagnosis of a concerning…read moreperiodic jolt in the transmission and was very pleased with the timely results (within 24 hours), delivering on their commitment. Highly recommend.

Dean at the transmission store was great. The price was much better than buying a brand new…read moretransmission, and year warranty is good piece of mind. Would highly recommend.

At 200,000 miles the transmission on my 2004 Honda odyssey finally failed. I had the Van taken to…read moreThe Transmision Store on Thanksgiving week and I asked for a quote. I dropped it off after hours and left my keys in their handy dropbox. They got back to me the next day with a price. I authorized the job over the phone and they had the van repaired in under a week even though it was a holiday week. The price was reasonable. The shop has been in business in the same location for many years and I am confident that if the repair does not hold they will make good on their warranty. The next time I need transmission service this is the first place I will go.

This place is awesome. These guys do top notch work. They really care about quality and doing…read morethings right. I really respect this place and would recommend it to anyone. They do work that other companies wont touch, like transmissions. Thanks!

They were very responsive and called me with quotes for the services and called me again when that…read moreprice changed, had me back in my car the next day and the total charge was very reasonable. I highly recommend coming here to get your car serviced.