We needed to have our front windshield replaced while traveling from Virginia. The staff was very…read morecourteous both on Yelp and in person, and made sure they had the correct replacement. Our estimated wait time was three hours, but since we opted to wait, the job was done in under an hour! Yes, you might find a better price, but you won't find a more qualified and reliable company to do the job right the first time. Highly recommended.

I was traveling from Ky to Atlanta and my dash indicated transmission issues and recommended…read moreimmediate attention. Chat GPT recommended Phoenix. Upon arrival the intake person was very accommodating and helpful. It took about 5 hrs to repair my vehicle. They were very thorough in their explanations, showed me pictures, contacted my warranty company and their attention to customer service was beyond expection. I got hungry and asked for a place to walk to, to get food. The intake person, brought me 1/2 of his own sandwich, chips and yogurt as well as a comfy chair to sit outside and eat. Upon completion every person exceeded ALL my expectations toward a customer they'd probably never see again. I'm 74 and have been driving 58 years. NEVER have I ever seen such amazing customer service. Thank you to each and every one of you that assisted me so kindly and curterously. You guys were AMAZING! Cecilia Tucker

DO NOT TAKE YOUR CAR HERE. THEY DONT CONTACT CUSTOMERS TO MAKE THINGS RIGHT EITHER AFTER THEY WRONG…read moreYOU. I took my car here 8 months ago when my car wouldn't start. Looking back my first thought should've been to change the battery first. However the mechanic spot said the battery was fine and assured me it was the gas pump even though they checked the gas pump months prior and got a piece replaced then. They finished servicing my car then gave it back. A week after my car stopped again. Got a locksmith to jumpstart it then got a new battery and the car finally started running. Fast forward to now I've been driving a lot and realizing the same symptoms as before when I took my car there are starting to occur again showing that I need a new battery such as, faulty gas reading, not reading key fob, etc. Im sure the car will stop running if I don't change the battery soon. These were the reason the Mechanic Spot decided to change my gas pump instead of telling me to get a new battery. They pretty much extorted me out of 1000 dollars on parts my car didn't need, it just needed a new battery. They lied about car repairs that I didn't need and didn't solve the actual problem. Then held my car, giving me the wrong time for final pickup causing me to miss work and money I needed at the time. I tell this story to say this. THE REPAIR SHOP ON DICKERSON ROAD THAT GOES BY "THE MECHANIC SPOT" IS THE WORST PLACE POSSIBLE TO TAKE YOUR CAR TO. UNEQUIVOCALLY. TRUST ME.

Crooks. They told me I needed a $3,800 rebuilt engine. They even showed me bogus compression…read morereadings. Luckily, I did my own compression readings before approving the work. It turns out all my car needed was a $30 coil pack. That was about 5 years ago and my car still runs great. Just a couple months later, there was another incident. I was willing to give them the benefit of the doubt from the last bad encounter and say they made an honest mistake. But the next visit confirmed that they are definitely out to screw their customers. My other car needed a control arm and their quote was unbelievably expensive. I told him there was no way I was paying that amount for a control arm. He then wanted me to pay his exorbitant labor cost after giving me a ridiculous quote. I'd urge everyone to stay away from this place.

Dean at the transmission store was great. The price was much better than buying a brand new…read moretransmission, and year warranty is good piece of mind. Would highly recommend.

At 200,000 miles the transmission on my 2004 Honda odyssey finally failed. I had the Van taken to…read moreThe Transmision Store on Thanksgiving week and I asked for a quote. I dropped it off after hours and left my keys in their handy dropbox. They got back to me the next day with a price. I authorized the job over the phone and they had the van repaired in under a week even though it was a holiday week. The price was reasonable. The shop has been in business in the same location for many years and I am confident that if the repair does not hold they will make good on their warranty. The next time I need transmission service this is the first place I will go.

I sent my daughter here as the Ford dealers said it would be 6 weeks before they could work in her…read moretransmission under warranty. Coleman Taylor had it done under warranty in a week. One month later my Ford transmission went out. I dropped it off on Monday and it was finished Wednesday. Great customer service and they offer a three year nation wide warranty. Love this place!

They are simply the best in town great prices and speedy repairs!! If you need any transmission…read morework this is the only place to go!!!!

I absolutely loved my experience with Fleet Fix in Nashville! I live in a converted shuttle bus and…read moreit really important I receive efficient work. I called about 8 mechanic to look at my 2004 C55000 Kodiak Shuttle Bus and Fleet Fix was the only shop that would even look at it. They charged $130/hr, which you're not going to find a fairer price in Nashville! The person running the shop, Tyson, was the one that put this place over the top! He treated us like family. He was super transparent about the work and answered every question I had. I came in thinking I had an exhaust manifold leak and he took one look at it and told me that it was missing the donut gasket that connected the manifold to the exhaust pipe. They worked super fast fixing my problem within less than an hour and helped me with fixing my mirror for free. If you're in Nashville or even an hour away from this place I would highly recommend, especially if you're in the nomad community.

John was great we were stuck on side of rode. Fifth wheel had a destroyed rear bearing. They got us…read morein the next day and replaced the axle and got us back on the road. Great service and I felt very safe after the repairs were completed.

Look, the owner Rick seems like a nice and knowledgeable guy when you talk to him. But please don't…read moremake the mistake I made in taking your vehicle to this shop. After a tranny rebuild on a Tundra, which took them over a month to complete, my truck was back at this shop two additional times for continuing tranny problems. And guess what? Each time they kept it over a month! My truck sat at this garage for 3 out of the last 10 months! The shop is in total disarray. Poorest communication imaginable. I had to call and initiate communication every time. They never called with updates, apologies for continued delays, or notices that my truck was even ready. Please, please stay away.

HORRIBLE! DO NOT make the mistake of taking your vehicle here! Rick talks a great game. I had my…read moretransmission fixed and the next day it was not right. I called the next day. My car was back in Rick's show numerous times for months at a time for the next year. I was told it was a head gasket, it was the catalytic converters and a few other things. In between visits to Rick's shop I took my car to two other transmission shops and I was told the same thing at both shops. Guess what that was.....the transmission is slipping. Rick refused to acknowledge this and refused to fix the problem. I was in a pickle as he was paid in cash. The agreement was if I paid cash I got a discount. On a $3,000+ job who would not want a discount??? I have since put a second transmission in the car from an honest transmission shop and the car is perfect now!

I am so happy with the service I received at this shop. I was in town for a wedding and my check…read moreengine light went on. I wanted to make sure it wasn't anything serious before I drove 10 hours back home. David put my worries at ease and gave me some good advice! He was kind, informative, and funny! I would highly recommend this shop if you're in the area. I was able to come by day of and get my truck looked at. It can feel pretty daunting to find a trustworthy mechanic in a city you're unfamiliar with and David is the real deal!

Our car overheated in downtown on vacation. Found this place doing a search on phone. Drove over…read moreand they took great care us! Got us back on the road. We went back the next day and had them flush and fill the car and double check it over. Best service ever !

My car broke down on the interstate, and Grisham's Transmission was recommended to me.. Thank you,…read moreGentlemen for taking the time to check out My car and finding out my Transmission was shot. Then recommended to have it towed to a Ford Dealership in Clarksville, Tennessee because my car was only 4 years old, might have still been under my warranty. Thank you again GRISHAM'S Transmission Penny Deaver from California

They had rebuilt my transmission in Oct '23 on my truck.. Did a good job and were fast and…read moreefficient. My wife's car was having problems and making noise. Thought it might be a CV joint. Dropped off at 11am on 12/22/23. Got a call at 5pm said it was fixed. Turned out to be a loose caliper from a previous recent repair from another shop (who told me they couldn't look at it till after Jan 1st). No charge and wished me a Merry Christmas on top of it. That is called "Great Customer Service". Highly recommend.

nothing good to say. Poor workmanship ,time management and costed me five days and a lot of money.read more

I used to come to specialize truck repair when they 1st opened and was not very impressed with…read moretheir work. After after a bit I came back to give them a try and they totally won me back times a million. I had a truck with a crazy ghost issue and Israel worked on this truck diligently until he found it! I can't compliment Israel and his dedication to a spectacular job enough. My company will definitely be bringing my fleet to Specialized from now on. Once again thanks to Israel for the amazing job and professionalism!