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    Shift Forward Auto Repair

    4.8 (10 reviews)
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      Recommended Reviews - Shift Forward Auto Repair

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      2 years ago

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      2 years ago

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      2 years ago

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      5 years ago

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      4 years ago

      Outstanding work and superb customer service. Will recommend 100%!

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      4 years ago

      Big thing is, they are all veterans, they were solid with price and showing me what was going on with my car.

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      Review Highlights - Shift Forward Auto Repair

      “One guy, he may be the owner don't know, a "Moe" even followed up a few times afterwards to make sure my car was okay.”

      Mentioned in 2 reviews

      Read more highlights

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      Firestone Complete Auto Care

      Firestone Complete Auto Care

      (47 reviews)

      1-Star Review I had…read morea very frustrating experience at Firestone. I went in specifically asking them to check whether my auxiliary battery was low on my Jeep. I explained upfront that the auxiliary battery is located in the front tire area and is not easily accessible like it is on some other vehicles. The employee told me he was already familiar with this and said that if I left my vehicle around 3 PM, they would have an answer for me by approximately 5:30-6 PM. I left my vehicle there based on what I was told. Around 6 PM, after not hearing anything, I called for an update. I was placed on hold for an excessive amount of time and then the call was disconnected. I called back, and I was told that the employee who initially helped me, was with a customer and would call me back. At that point, I was understandably frustrated because I had specifically been told I would have an answer by 5:30-6 PM. After I pushed for an update, I was told they were just barely starting to look at my vehicle and that it would now need to stay overnight because they had to take things apart to access the battery. That is NOT what I was told when I dropped my vehicle off. If I had been told from the beginning that this would potentially require disassembly and an overnight stay, I could have made an informed decision about whether to leave my vehicle there. Instead, I was given a timeframe, left my vehicle there for hours, had to call them myself for an update, was left on hold and disconnected, and then found out they were only just beginning to look at it. I ultimately picked up my vehicle because I no longer felt comfortable leaving it there. The biggest issue wasn't that the repair was complicated -- it was the lack of communication and the fact that I was given one expectation and then told something completely different hours later. My time was wasted, and I should have been given accurate information from the beginning.

      Absolutely trash place. Idiot left his dirty greasy gloves on as he was touching the interior of my…read morecar during a simple inspection. Left black grease stains everywhere. They don't care about anything it seems. Go literally anywhere else to get better service.

      Shift Forward Auto Repair - autorepair - Updated October 2026

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