Short version: This company is excellent. Danny, who did…read moreour consultation and quote is simply amazing. Had them install (2) HVAC systems. HIGHLY RECOMMEND. Long Version: Our HVAC went out just as summer was hitting. Upstairs completely dead, downstairs on it's last leg Ouch. I actually own a general contracting company, but not in Riverside County. So I had to interview and vet HVAC companies from scratch. Advanced HVAC was the 2nd contractor we met with in our home. Danny was simply outstanding. HONEST, thorough, expert. He was patient and provided different options based on our budget. NOTE TO OWNER OF ADVANCED AIR OWNERSHIP: whatever you are paying this man is not enough - give him a raise. When Danny left after about 90 minutes, our decision was made. We were going with Advanced Air. Pricing was clear, upfront and VERY competitive. Unfortunately, I can't say that about the other contractors we met with. Notes about pricing: as a Contractor myself, I have the ability to understand approximately how much these HVAC contractors are marking up their labor and materials. An unscrupulous contractor may attempt to charge 50% or 100% more than another one for the EXACT SAME system. Do not fall for this. At the same time though, a quality contractor like Advanced Air has the right to cover all of their costs AND earn a fair profit for their TIME AND EXPERTISE. As a homeowner, the quality of installation should matter to you just as much as the materials. I recommend looking for a FAIR price but not necessarily the LOWEST price. Advanced Air delivers in both respects. Once the scope of work was final, we scheduled the install. It was actually (2) units, one for upstairs and one for downstairs. The team was obviously experienced. Austin, Johnny and Mike immediately split up and went to work. By the end of the day we had COLD AIR flowing out of all the air ducts - sooo nice. The team went through a brief checklist with me confirming what tasks were done. Loved that professional touch. The work areas were left CLEAN and tidy. About a week after the install, I had a small concern. (Keep in mind that I am picky). Advanced Air IMMEDIATELY scheduled a service call. The tech was experienced and efficient. Issue was resolved on the spot. I highly recommend this company and would absolutely use them again.

This company is amazing! Matt was our technician that came…read moreto fix our Air Conditioning when it broke. He came promptly, knew almost immediately what was broken, and even had the part he needed, on his truck. Once it was fixed, he inspected the rest of our system to ensure every part was working well. Advanced Heating and Air is an amazing company

Andrew was awesome! He came out to look at our AC and was professional, knowledgeable, and very…read moreeasy to work with. He took the time to explain what was going on with our system and went over our options without making us feel pressured into anything. You can tell Andrew really knows HVAC and takes pride in his work. He answered all of our questions and made the whole experience straightforward and stress-free. Definitely recommend asking for Andrew if you need someone to come out!

Integrity was able to come out on a Saturday however they quoted $9,000 to fix what was actually a…read more~$600 (parts + labor) problem. I got a second opinion from Veteran's heating and cooling and it turned out to be the compressor contactor that welded itself in the ON position which I had mentioned to the Integrity technician already. After replacing the contactor etc. the system is working fine again despite its age. I cannot recommend Integrity due to this experience.

Tyler K. from 24 Hour Express Services was a pleasure to work with. During our initial call, he…read morehelped me troubleshoot the HVAC issue to determine whether a technician was needed. Needless to say, something was definitely wrong, and Tyler arrived within 15 minutes! He quickly solved the issue and even took the time to explain his process and what he was doing along the way. It's always reassuring to work with someone who is knowledgeable, responsive, and takes the time to make sure you understand the problem. Rest assured, if you get Tyler on the phone, you can feel confident you're in good care.

HIGHLY RECOMMEND THIS COMPANY!…read more Garret, the owner, exceeded our expectations with his professionalism, communication, and genuine care for customer satisfaction. He immediately stepped in, listened carefully, and went above and beyond to make sure we felt valued as customers. It's rare to find a company that truly stands behind their service and treats people with kindness and integrity the way they did. That level of customer care says everything about this company. Thank you again, Garret, for your professionalism and outstanding service. We truly appreciate it and highly recommend this company!

I requested service for my AC unit which was blowing warm air. Initial impression was great. They…read morehad great communication and came out for inspection within a couple of hours. The tech was very nice and seemed knowledgeable. The unit was diagnosed with a Freon leak so I agreed to pay over $1500 to charge the system and add a stop leak chemical. By the next day the system was blowing warm air again. I rebooked another service for the following day. Upon return, the tech inspected the system but couldn't find the leak yet found the coils had ice. It was deemed unrepairable and I received a verbal quote for a replacement from the tech but never received it in writing. Consequently, I booked a different service to replace the unit which was considerably less than the verbal quote.

Great experience with excellent communication. Marcus the tech was great - zero pressure. Told him…read morewhat I believed the issue was and he verified it. Also Butler was literally the only company out of approximately 6 that answered my questions when I sent a Yelp request for bids. Every other company was using the shady "oh our tech will get you pricing when they're on site" - like you really can quote what you charge for refrigerant? In my opinion, these are shady practices designed to take advantage of customers who might not be well versed in home repair. Butler is different, the company is honest and will take care of you and do what they say, 1,000% recommend!

I called Veteran's Choice Plumbing Heating and Air to come and take a look at a leak in one of our…read morebathrooms. They were able to come to my home the same day. They gave me an appointment window along with a picture and short bio of the technician (Jacob). I thought that was pretty cool as I have never had a business do that previously. Jacob showed up within the time window and was very nice and respectful. He explained the issue and was able to remedy the problem. Pricing was very reasonable and Jacob did a great job. I would definitely hire them again and recommend them to others.

Our experience with Veterans Choice has been remarkable to say the least. Our family has used them…read morefor yearly maintenance of our HVAC system and recently to solve a problem with water coming out of our secondary drain line. Joshua came out and was able to quickly rectify the problem, make some great suggestions, and perform all remediations the same day. We have dealt with Ryan and Joshua and they are true professionals that explain everything clearly on what they are going to do and why. I highly recommend this company if you want quality work and a fair price.

After three days without air conditioning, my apartment ranged from a toasty 86 degrees in the…read moreafternoon and evening to a still-warm 80 degrees in the early morning. I couldn't cook, use my computers, or watch my big-screen TV because each one added even more heat. By the third day, I felt as though someone could stick a fork in me--I was officially well done! Thankfully, the new manager of my apartment complex hired Tracy to rescue me from my indoor sauna. Tracy drove all the way from Temecula to Escondido, and I don't think I have ever been happier to see anyone arrive. Tracy was courteous, professional, punctual, and incredibly efficient. He diagnosed and repaired my A/C in about 10 minutes, then carefully verified that everything was working properly before leaving. Cool air has never felt so wonderful! I sincerely appreciate Tracy's outstanding service and highly recommend him for all your heating and air-conditioning needs. He was truly a breath of fresh--and wonderfully cool--air!

HIGHLY RECOMMEND this great company! Super communication, knowledge, reliability, and reasonable…read moreprices! What more could you ask for? Tracy is a pleasure to deal with and did several home inspection reports for us. All reports were super professional and formatted to share. Always willing to answer questions and help problem solve in older homes. Call Marianne to schedule - she's the best & you will be happy you chose this hard working team!

Cool Air replaced a 20 year old HVAC system with a new one that meets the current CA regulations…read moreand with higher efficiency. The sales person, the technical support, and even the operator were all professional, considerate, and did an excellent job.

Had a clog in one of my toilets that I couldn't seem to fix. I tied a snake and a lumber and…read moreNothing was working. Cool air solutions was the first company to reach out and had the availability to check out the job within the hour. They sent a plumber named Whitney whom was very professional and knowledgeable. Once Whitney came to check out the issue he knew what to do and fixed it without any trouble. I highly recommend cool air solutions. They are professional, fair, and highly reliable. Thank you cool air solutions!

We recently had Arturo here to do service on our HVAC systems installed several years ago by We…read moreCare. He arrived when he said he would and was very helpful answering our questions and giving us ideas on how we could use our systems to the fullest extent. He took the time to explain what he was checking and hearing our concerns. We were impressed by his knowledge and professionalism. We will continue using We Care in the future. David and Cherri K.

I have been a customer since they installed my overall system for over $20,000 promising lower…read morecosts (ended up costing much more than my old system), reliable service (as unreliable and unresponsive as the worst service providers) and quality care from booking to customer service (WeCare does not care). After convincing me to renew my membership with overall improved service, I have once again been outrageously mistreated from inadequate technicians, heartless and foolish dispatch personnel, and a complete inability to know what is needed after being told multiple times. The latest episode...I have been waiting over 3 months for parts to my system (which I have been told they have in stock from the time I first requested) only to be met with lies, excuses, delays and no service after an initial service visit once again did not have the parts that with them after I told the office what was needed and make sure the tech. had with them upon arrival...yet they forgot again...and I was repeatedly told from my follow-up calls to wait for follow-up service after the weather got less hot so they can take care of other customer needs first...Note: I had an unscheduled technician come out weeks ago, unscheduled and with wrong parts, a much higher cost quote than previously agreed upon, and a horrible attitude. I immediately called WeCare of that incident telling them to never send that rude technician again, yet he came back 3 hours later with other wrong parts. Since then, unreliable scheduling and being canceled after waiting over 6 hours for the latest appointment attempt. An absolutely disgusting display of continuing horrible business practices. You can see so many negative reviews, and I clearly know why...I have experienced way too much incompetence and stupidity over and over with this service provider from my own experiences, and they always try to sell you things that you don't need. I will be contacting Costco to inform them of the kind of service and false promises being dumped upon their customers. They strongly need to reevaluate this company due to the "service" they provide. Shameful and disgraceful for so many...multiple...incidents of not providing quality and timely service. So, still, at this time and for months, I am left with a lack of quality air to circulate within my home due the ongoing negligence and nonsense from the people I have been interacting with at WeCare. I have heard from a couple of neighbors who used to have this provider, but no longer due to similar experiences. Beware!

ProFlo was highly recommended by a friend and now I totally understand why. I can't say enough good…read morethings about working with them too. When it became clear that my old HVAC system was on its last legs (installed in 1999) and reached out to a few companies for information about replacing it with a heat pump, Jaime responded quickly and offered to talk to me very next day, even though it was a Saturday. He was thorough and patient, explaining all of the details in easy to understand language, and even the drawings he made were helpful. After listening to my concerns and questions, he designed a great new system for me that would do everything I needed, plus it would be WAY more efficient than my old one. Jaime put together a team that could not have been better - they were professional, pleasant, respectful, careful and genuinely nice. Very impressive. Julian, Darrin, Aldo and Fernando are top-notch technicians. The system is now installed and aside from my own learning curve on using it, I think it's awesome. ProFlo is available to answer questions and make sure to let me know they have my back. Honestly, I never loved an HVAC system before...but I now know it's never too late to start. :) Not only do I have an elegant, efficient and up-to-date system, I already know I will turn to ProFlo for ALL of my plumbing and house maintenance needs in the future. I am now a customer for life.

Edwin was great! I'm impressed by his friendliness and professionalism. We just got a much needed…read moreassessment and signed up for the tune up membership. He explained everything very well. We are scheduling another appointment to get our coil replaced. I'm super happy and relieved to know our hvac problems will be taken care of professionally from here on out. Thank you for the peace of mind :)

Had the same AC issue as before. Todd came out first thing the following morning and took care of…read moreus just as he did on his previous visit. Great service and reasonably priced!

Update to owner's reply (screenshot attached): At no point…read morein my review did I claim the damage was major or minor. That is for the insurance adjuster to determine, not the business owner. The invoice shows the correct filter size was marked as installed, yet two undersized filters were actually used -- one of which was sucked into the unit. That isn't a "mistake," it's negligence. Posting this so the record stays accurate and you stay aware of negligence and blaming the consumer.