Alyssa is truly my FAV! Literally one does it like she does. I have been coming to her for over a…read moreyear now for my brow threading and I refuse to go to anyone else. My brows look flawless every time and her customer service is TOP notch. It's always such a relaxing peaceful vibe when I come in and the experience is always great. I highly recommend her if you're needing brow threading, lash lifts, or brow lamination! I recently got a lash lift and brow lamination from her and will definitely be getting them again in the future

Alyssa's brow work was consistently great, and I was a loyal client of hers for nearly six years…read more Unfortunately, my experience with her business practices and customer service has been deeply disappointing. I recently purchased a 10-session package for $430. I only learned Alyssa was leaving because she casually mentioned it during one of my last appointments. As a client with a half-used prepaid package, I was never proactively notified, offered options, or told how my remaining services would be handled. To be fair, I genuinely tried to make the situation work. I even booked an appointment with one of the artists Alyssa personally recommended. Unfortunately, while they were kind, the results simply were not to my standards. That confirmed what I already knew: I purchased this package specifically because I trusted Alyssa's work--not simply because I wanted eyebrow threading. Feeling stuck, and without another solution, I requested a prorated refund of the unused package. I didn't ask for this refund because of any changes on my end. I requested one because the provider whose services I specifically prepaid for became unavailable indefinitely. Had Alyssa not left, I never would have requested a refund. Instead, I was expected to absorb the financial loss caused by circumstances entirely outside my control, which I believe was fundamentally unfair. Although Alyssa did agree to issue a partial refund, which I appreciate, she would only do so after retroactively repricing all of my completed appointments at the full individual session rate instead of the discounted package rate I had paid. As a result, my refund was substantially reduced. I would never have chosen to receive these services at the full individual session rate. I purchased the package because the discounted pricing reflected the value I was willing to pay. Retroactively converting completed appointments to the full retail rate fundamentally changes the financial agreement I originally accepted. I was told that Alyssa's policy only allows a package-rate refund if an artist "permanently leaves." However, "buying a one-way ticket", "planning to travel for over a year", and having "no return date"is, from a client's perspective, functionally no different. Expecting clients to leave hundreds of dollars with a business indefinitely in the hope that an artist may someday return is unreasonable and unfair. Unfortunately, this experience reflects what I now recognize as a broader pattern. When the studio transitioned to the Fresha booking app, I accidentally booked with a newly hired artist because I didn't realize the new system assigned providers differently than before. Of course, I was welcome to keep that appointment, but I am very particular about my eyebrows, and for several years Alyssa had been the only person I trusted to thread them. Rather than proceed with an artist I didn't know, I immediately explained the misunderstanding and chose to forgo the appointment and wait for Alyssa instead. Despite being a loyal client for years, there was no flexibility or grace for what was clearly an honest mistake during a confusing system transition, and I was still required to pay for an appointment I never received. I've also seen disheartening posts on her business instagram page where she appears to poke fun of clients who arrive late. While every business has the right to enforce a late policy, publicly ridiculing clients who support your business struck me as unprofessional and disappointing. Even as someone who was never once late to an appointment, I still found these posts to be incredibly off-putting. True customer service isn't only about offering clients a drink when they arrive. It is about showing respect for them in difficult situations, especially when your business can no longer fulfill its obligations. Although Alyssa's talent is undeniable, and I sincerely wish her the best with her travels, her talent doesn't excuse poor communication or unfair business practices. After six years of loyalty, I expected to be treated with far more transparency, fairness, and consideration than I received.

I called to make an appointment and was told it is $40 for eyebrow threading. This is a pretty…read moresteep price, the place I usually go is $15 and they do great. So I told her I'd think about it but it might be too much since I'm a student. She said I would only find cheaper at "those Indian places where they don't know what they're doing." She then went on a bit of a racist rant about Indians not knowing how to shape eyebrows like she does, which was awkward. Definitely put me off from wanting to try her. IMO Indian people are pretty capable of doing eyebrows just fine lol. Felt like I had to leave a review since it was such an odd racially charged experience.

While a bit more on the pricey side for brows, this place was worth it. Vicky knows what she's…read moredoing and was able to shape and fix my brows. The best brow work I've ever gotten.

I got a lash lift and tint. She took the time to figure out what my goals were and they came out…read moreexactly how I envisioned them. I will be coming back!

Natascha is amazing! She was so thorough and thoughtful during the entire process! I cannot…read morerecommend her work enough!! She pays so much attention to her work and she made sure to ask me how I wanted it to look and I love the results of my lift/tint! The studio itself is super cute too! Love her :)

Things I didn't know before I've met Leila: - Threading hair…read moreunderneath your eyebrow isn't good for your skin at all!!! Don't do it! We only supposed to use tweezers in that sensitive and thin area. Only do threading on the top of the eyebrow, not under. -Places where they thread your eyebrows in less then 10-15 minutes are not really assessing the shape of your face features to give you the best results for YOU. They copy & paste the same shape on each client. In and out the door in 10 minutes? No no no. Stay away from these type of threading salons. They want to see as many clients as possible to maximize profits, and won't give you the attention you need. I highly recommend Leila for brow threading and shaping. She is knowledgeable, passionate, and authentic. She takes her time with each client to insure him or her the best results. When we met for the first time she made some observations on my eyebrow shape that made a positive impact on my overall appearance. Leila takes the time to discuss what she sees and is passionate about her craft. I've been going to different threading salons for the past 10 years and she is absolutely the BEST. Worth every penny. I've never tried her plant-based facials but heard they are excellent. As for parking, there are plenty of metered parking spots around the salon.

Leila has an incredible talent for personalizing ger services for her clients! She finds the exact…read morebrow shape that fits your face, tailors facials to fit your needs, all while using natural ingredients! An incredible, warm, and lovely person I truly cannot say enough good things about her and the services she provides.

I have flown from Maryland twice for her because she's that good. Once from MD to LA and then 2.5…read moreyears later from MD to Tampa for a touch up. The best.

Ellie did a great job on my eyebrows. Better than anywhere else I have been. She was professional,…read moreinformative, and caring, all at the same time while doing my eyebrows. Best decision was going to her.

Love Marianne & Inka!! I cannot express enough how thrilled I am with my microblading. Her talent…read moreand expertise are remarkable, and I wholeheartedly recommend her to anyone seeking the perfect set of eyebrows. Marianne took the time to thoroughly understand my desires and expectations. She created the perfect shape for my face and has a really gentle touch during the entire microblading process. One aspect that truly stood out was Marianne's ability to match the color of my eyebrows and quality of ink she uses. Marianne's work has stayed vibrant and beautiful for a significantly longer period than any other microblading I've had done, and it's clear that she uses high-quality pigments and her techniques to ensure long-lasting results. I get so many compliments on my eyebrows (who knew that was going to be a thing!) and I cannot recommend Marianne enough. [Thank you!!]

Marianne is an eyebrow QUEEN!! She has given me the beautiful, thick eyebrows of my dreams. I like…read moremy brows to be a bit darker/more filled in, so she did the combo style on me, which involves both microblade strokes as well as shading with a digital pen. It's perfect for me because my skin is pretty oily, so when I've gotten just microblading done in the past, my brows have faded pretty quickly. Marianne's combo work has held up really well, and my brows have kept me looking fresh even through a very sweaty, humid trip to Mexico :P I love that Marianne always checks to make sure I'm 100% happy with how my brows look before we finish an appointment. I can be a bit particular, and I've had bad experiences with getting uneven brows in the past, so her attentiveness and patience is super appreciated. Not to mention, she is so much fun to chat with - our appointments fly by because she just puts me at ease through the whole thing. PS - almost ZERO PAIN. Maybe I can just barely feel a few strokes here and there, but for the most part, it feels like nothing at all. My previous experiences with microblading were very painful, so Marianne is an absolute saint in this department!

Wow. Just amazing. In just 3 times I see a huge difference in my eyebrows. Her technique is like no…read moreother. I've been to so many places and she is by far my favorite. I highly recommend her!! She is very clean and sanitizes everything! She is following the Covid guidelines and makes sure you are comfortable.

Farah is a master at her craft, providing exceptional eyebrow work tailored to your exact needs. It…read moreisn't just a quick trim; she strategically shapes your eyebrows over time to ensure they look natural and balanced. I have been coming to her for over a year now and have referred many people who have also been impressed with her work. She is pleasant to speak with while remaining professional, and she provides you with water and a snack at the end of the session.

I can't recommend Melika enough! She did an incredible job microblading my daughter's eyebrows…read more From the moment we walked in, she was warm, professional, and made my daughter feel completely comfortable. Melika took the time to understand exactly the look my daughter wanted and paid close attention to every detail. The results are absolutely beautiful--natural, perfectly shaped, and they complement her face so well. You can truly see the care, precision, and artistry she puts into her work. We are beyond happy with the results and will definitely be coming back. If you're looking for someone who is talented, meticulous, and genuinely cares about her clients, Melika is the one to see. Highly recommended!

I had the privilege of having my eyebrows nano microbladed by Melika yesterday, and I couldn't be…read morehappier with the experience. Her work is truly exceptional. She has perfected the art of nano brows, and I'm sure she's just as talented with all of her other services as well. Melika has extensive experience and education in her field, and it really shows in her attention to detail and professionalism. Even though I'm only on day two after my appointment, I'm already thrilled with the results. I can't wait to see how they look once they're fully healed. I truly couldn't recommend Melika more. If you're considering nano brows or any of her other services, do yourself a favor and book an appointment with her. You won't be disappointed! She's based in La but has pop ups in the Bay Area and Irvine.