We stopped by to pickup a few items so my husband can paint our garage door. The customer service…read morewas awesome. He spent the time explaining the differences between the products and what would be recommended for us. He didn't have to explain everything he did but thankful he did. Wow, what a knowledgeable guy.

Chase was incredibly patient with me. He helped me match a paint that I needed to retouch my inside…read morehouse walls and trim. The builder (McCarthur) couldn't provide us with the specific information for the paint only that it was a Sherwin Williams paint.

I have never dealt with employees this unhelpful in my life. I went in two times, dealing with a…read moretotal of three employees. This store direly needs someone new to come and retrain these employees. Truly baffling, I would save yourself some time and go to Lowes or Home Depot for any of your paint needs.

Husband and I stopped in to pick up some paint samples. Customer service was great and staff were…read morequick in processing our order. No complaints! Good location and will return to this Sherwin Williams location in the future. A++

One of the nicest person I've met in a long time. Know what…read moreI should use, lots of colors to choose from. Will be back thank.

I had the strangest experience here. Spent a good ten minutes picking out paint chips, but was…read morenever greeted by the two girls working. I am not a stickler for this, but many people are, and I do think it is nice. Not to mention, after so much time in the store with no communication, it felt a little awkward. Eventually, I had a question and walked by one employee taking a personal call at the front desk. The other was arranging items in one of the aisles. I politely said, "excuse me," and waited so long for a response I thought she had not heard me. I was just opening my mouth to repeat myself when she turned around and brusquely said, "yes?" My inquiry was regarding different paint sheens as they had examples of every variety save pearl, and when I inquired for more details on that one in particular, she simply said, "oh, nobody orders that." Way to sell your product! After some prodding, she finally conceded it was similar to low gloss, and when I mumbled, "okay, thanks...." She just walked off. Didn't ask if I had any other questions or needed help with anything else. Imagine if I had wanted to place an order! The hassle! I love their paint, specifically Cashmere, which is just dreamy, forgiving for non-skilled home painters, and makes walls appear buttery soft. Thankfully, I've used Sherwin Williams many times before, so I'm not judging the company off this one odd and unhelpful customer service experience, but otherwise, I certainly would not have returned. Thankfully, there is also another location truly ¼ mile north of this one, so I just stopped by that store to make my purchase (and was met by two much friendlier employees). SW is pricey, but worth it for the glory that is Cashmere. Sign up for their emails and you will quite often receive a coupon for 30% off all paints and stains. Very occasionally, they will do 40%. You can purchase painting supplies like brushes and rollers (even the exact same brands like Purdy) for much less elsewhere, so skip 'em.

The staff is very responsive and willing to give advice. Ordering ahead is a great service and…read moreproduct is always ready on time. Overall, hard to beat this shop.

Dustin was awesome, and willing to look up my account to get more of some paint. I've spend…read morethousands this year with a home, and have been So impressed with the service. Thank you, Dustin. However the girl working there at 10:30 am on 3/15 was SO rude and SO unprofessional!!! She refused to look up my account, belittled me and even called me A derogatory name!! She should not be working in retail with customers. She also spent her time gossiping about another co-worker to Dustin while Dustin was trying to focus and help me (she kept interrupting us). She was so rude and so unprofessional, I asked for another salesperson (thank you, Dustin, for being awesome!!!). Dustin needs a raise and the other sales person should be fired. Again Dustin and most employees there are awesome. Because of that one employee, I almost never returned.

There are two kinds of Sherwin-Williams paint stores: commercial and regular retail. This is a…read morecommercial one, and know what? I'm all about it. I far prefer this no nonsense commercial approach and don't need or want all of the fancy displays or literature. I just need a can of paint. There are drawbacks, of course, to the commercial stores. Mostly it's about selection and sizing. They may not sell what you want in the 1-gallon, or they may not have every grade of paint. They may also have the commercial grade that the retail stores do not, so I guess it goes both ways. Mostly, though, I've only ever had really excellent service here at this commercial location. I came at first meeting with someone to design a project, and they were able to answer a ton of questions and find the right grade, color, and finish of paint that worked for my application. You know you're adulting pretty hard when you have a strong opinion on retail v commercial paint stores, but here we are and I'm certainly not the only one who feels this way.

From the owner: Your local commercial Sherwin-Williams Paint Store in Sandy, UT, serves professional contractors,…read morefacility teams, and business customers supporting fast-paced urban projects. Connect with our commercial team for specialized guidance, coating system recommendations, and support tailored to institutional, industrial, and large-scale work. As a reliable paint store near you, we provide industrial coatings, equipment, color resources, and jobsite solutions designed for demanding environments and long-term performance. A Spanish-speaking representative is available to assist customers.