Zero personality at the Counter Not very Business like at…read moreall. It's as if they're Doing you a favor by being there. Called 5 times this morning after they opened and apparently answering the phone for service is optional. Love the products and supplies but they need to talk with their HR department and have a talk on How We Can Be Friendlier and there when people need the help. Oh and by the way I just went to a competitor to get what I needed just because they answered the phone. No thanks Done

1st. Class store. I have an issue with my living room Hunter…read moreDouglas shade. They came over to our home to pick it up for repair! Top Notch customer service. 10 stars

This has been my go to paint store for years. The staff is very knowledgeable & helpful.read more

Don't waste your time trying to get help at home depot for paint... the employees here are amazing,…read moreand know their paint! They have everything needed for a proper job inside and out. I used to work for a professional painting company and we always got our materials from Herzogs! Love this store.

Feb. 2026 - they may not have extra wide aisles and huge shopping carts…read more What they do have is a huge and varied inventory. Not just a "take it or leave it" feeling. It reminds me of an old-fashioned hardware store; where you didn't have to buy 100 nails, if you didn't need that many, Besides the expected tools and hardware, they also have gardening supplies, plant specific potting soils, and fertilizers. Charcoal and propane grills. Fireplace pellets, water softeners, and plenty of salt for the snow. They have a few toys for kids, and some culinary tools, the kind you'd expect in a place like Williams-Sonoma. The staff is available and will come over to offer assistance if needed. They also know what they're talking about. They're not glorified check out clerks. So you don't get some mumbo-jumbo answer because they don't know the answer! Someone mentioned that their prices seem high; they seem fairly reasonable to me. After I've found what I'm looking for; I enjoy wandering around the store just to see what's there. It's discovering novel items, or something you've been looking for, but couldn't find in the expected venues that's most enjoyable.

My husband went in there at 7:30 am hoping to find a part for a ceiling fan…read more He showed the part to the girl that was working there. She took him straight to we're the part was that he needed. Came home he installed the part works perfectly. Great customer service. As always husband says best hardware store ever

Want to give a shout out to this local store - esp. Spencer and Keith - who put up with a certain…read moresuper persnickety "I went to art school, I *know* there is too much magenta in this blue" person today. These guys are so patient, so calm, and so accommodating. They say customer service is a dead art... but not here! Thanks guys, I really appreciate your hard work and willingness to try and get the color "just so"! It's for my office, where I spend 14-18 hrs a day every day ... so please forgive my persnickety ways!

Had a great experience at the Newburgh, NY store today. Andre was the only employee in the store…read more I asked him where his back-up was, he said his part-timer called out today. Bad timing since it is during their 40% off paint sale. Andre took this in stride and treated everyone quickly, efficiently and all with personalized attention. KUDOS to ANDRE. I hope his employer realizes how dedicated he is!

This is a store I go out of my way to shop at. I don't know whether I can get certain things at a…read morebigger store like Lowes or Home Depot for less expensive, but I honestly don't care -- the folks who work there are super nice and knowledgeable and take their time to help you find something. There's also always someone there to help me bring the heavy stuff to the car, and no one will accept a tip -- "happy to help" seems to be their tag line. They're also great about referring customers to other local businesses if they don't have something I'm looking for. A recent example was I was looking for a hori-hori (google it, it will change your life). They had some tools that looked similar and probably could've sort of done the trick -- but someone working there told me where I could find an actual one on Main Street. Found it, bought it -- and told the folks working there how I learned about them. Builds community and relationship as opposed to competition. Dig it. These folks are my go to -- highly recommend them.

Fully stocked and friendly customer service, it's exciting to walk into a hardware store that has…read moresuch a hometown atmosphere and appeal.

Paul was so helpful and kind when I came in needing assistance this week. I will definitely visit…read morethis location again.

The staff here are very knowledgeable, helpful, and courteous. If they don't have what you want,…read morethey order it for you. Why would you go anywhere else? They carry everything you need to complete your project.

I came in to purchase spray paint to do chip guard and clear coat…read more the guy at the counter gave me interior gloss. not knowing this I brought it back claiming it was satin. the manager said there was nothing he could do. frustrated I left him the can I paid $20.00 for as I could not use it. Gervic paint take that can and shove it where the sun doesn't shine!!! don't trust advise from them!

Gervics Paint is an amazing paint store. They have everything you might need to paint your house. I…read morehad a great experience in there with their sales team, very knowledgeable and experienced and I would rely on their knowledge to do any project that might come up at home.

C&E has been there for over twenty years. I've been going to them for everything I need since I…read moremoved to town. Susan knows everything there is to know and her ability to match paints is astonishing. Make sure to bring your pooch in; Susan has a biscuit for them as she's passionate about animals. They carry Benjamin Moore paints and I rarely walk out of there without the thing I need.

Wonderful little store with everything you need. Next time you need paint, think about coming here…read moreinstead of Home Depot.

Annette S. Walden, NY…read more Desperately need a new mattress, but didn't know where to go. Saw the reviews for Cozy Home Furniture and stopped by. Haitham greeted us and spent so much quality time explaining everying and actually showing us on a machine where our personal pressure points were. So glad we picked Cozy Home Furniture. Can't wait to get a decent mattress where we can get up without being in pain. Definitely a 5 star business.

I walked in looking for an affordable couch I could buy that day and take home, and Moe helped me…read morefind one that reclined and had a pull down middle for drinks. Very nice salesman - no pressure. Showed me some options in the warehouse behind his store, which is where I found what I bought. He gave me a good price and let me borrow a strap to tie the box down in our pick up. I recommend him and his store.