I had requested eggshell paint and they sold me a satin paint. When I went back later to exchange…read morei was told a manager wasn't here and had to come back another day for exchange. My recommendation is to buy paint from other stores

Very helpful staff. My original painter uses this location. Great customer service and they always…read moreseem to be offering a sale on items when I stop in. They mixed up 5 sample colors for me. I love that the sample color is a quart in a shaker can with a screw off top. Plus it gives you plenty of paint to be able to paint multiple walls so you can see how the color reacts to different light levels. You never want to just paint one wall to see the color. I recommend painting at least four different corners. They help bring the paint out to your car too!

A most helpful paint store! First of all, the paint! We've found Benjamin Moore Paint, while…read morecosting more than others, goes on easy, and holds up to years of dare I say it.... abuse. The employees are helpful and are not upset when asked to mix up small samples. No wonder why many paint professionals are often found here. If you're in a hurry, don't come first thing in the morning, that's when we've found them most busy.....

Extremely helpful, informative service. Came in with a specific color in mind & Kevin helped me…read morefind it. He even carried my paint to the car for me. I also appreciated that he didn't try to up-sell anything. Even when I said that my cutting in brush was a little stiff & crunchy, he told me that it would come back to life if I just soaked it. I will be back again!

My wife and I are doing some DIY projects as we have time available on weekends and we have tackled…read moresome painting of our basement and daughters' rooms. We have always loved Sherwin-Williams colors and quality! The website has been tremendously helpful and this store and how helpful and accommodating everyone has been is truly remarkable. We call and pay for the orders ahead and contacless pick up is very efficient! The paint is ready by the time we arrive and it's a very painless process. When we have called for additional support or questions, we always great some suggestions and more! Just outstanding and we highly recommend the brand and our local store! Keep up the great work!

Kyle and Rachel at the North Aurora location are a part of my team everyday. They are critical to…read morethe growth of my business and work hard for every customer and business owner that comes through the door. They are educated on the products they sell and always provide multiple solutions if something is not available or out of stock. Keep up the great work guys and best to you in the coming year.

Very quick response to my estimate request. Arrived on time and expertly painted my interior walls…read moreand ceilings. No mess left. They cleaned up everything and left us with a beautifully painted home.

We had a great experience with Babes N Brushes. They painted our entire 3-story home and put in…read moreextra effort to complete the project on a short time period so it was done before we moved in. They worked over the weekend and late hours during the week to make sure it was done. Communication was slow. It took us at least 3 weeks to get everything planned, but overall they were very pleasant and nice to work with. The paint looks great!

Anytime I go to this location the employees have been super friendly and helpful! Moved here…read morerecently and the girl at customer service has given some tips and tricks for handling Winter Weather here! We just recently went in and ordered a dryer and were pleasantly surprised with how helpful the lady helping us was. VERY informative and VERY knowledgeable in her stuff! We will always go to this location! It's also always clean! Value is same as any other Home Depot!

The young ladies working in the outdoor greenhouse teller are a sweet as can be. Helpful, they got…read morethe menfolk to load my bags of dirt! Thanks so much for helping me out.

We were looking for quotes for painting our main level, we ended up receiving 7 quotes in total,…read moreand Derrick was by far the knowledgeable, reasonable and accommodating of all of them! We wanted to convert the honey oak trim to a solid color and they understood the process entirely! His team met all of their deadlines and work entirely flexible with our schedule. If you're looking to hire painters, look no further!

In looking for a company to paint the trim of the outside of our home, we were referred to…read morePreferred Painting. 03/04/24 Received quote/contract with details - some details standard and some specific to our job. We have a ranch home, our paint job excludes door, garage door and shutters, includes only wood trim. 03/06/24 Issued check for $500.00 deposit to secure job 04/25/24 Deposit check was cashed While the weather prolonged the start of our job, Preferred Painting failed to touch base with us. My husband had to reach out and find out when we were going to be 'on the schedule'. We had finally reached a point where we were told the power washing would be done, it may be Thurs, July 25th or Friday, July 26th. That changed to Friday, possibly Sat. Friday, July 26th at nearly 6:00 PM Abraham arrived to power wash. 06/26/24 power washing of the trim was done, completed in less than an hour and a half. The siding was NOT power-washed even though we agreed to the extra charge for it to be done. We were told the crew would be at our home at 7:00 AM the next morning to start painting. 06/27/24 one guy showed up by 7:00 AM, a second guy showed up a couple hours later and Abraham a number of hours after that. Painting started, but job not finished. Before leaving, Abraham informed my husband that a second coat of paint was needed in certain areas of the trim, as more paint came off during prepping and scraping than anticipated, and there may be an additional charge. Derrick then texted and advised us of the additional charge. The amount specified seemed high. I presented some facts to Derrick, about the situation and his crew, and asked him to consider the same when adding the additional fee. I was not asking him to not charge us, I was asking him to consider all that had already happened when coming up with the amount of the additional charge. Derrick stated the amount he told us is his standard amount and since we were at an impasse, he would have his guys come back to drop off the paint and we could finish the job ourselves. My husband then talked more with Derrick, they came to an agreement on an additional cost and Derrick confirmed Preferred Painting would be completing the job they started. Derrick reached back out and shared his appreciation of the talk. Rain again caused delay. 07/30/24 we were notified that another job had to be finished over the next couple of days so the crew would be back on Friday. 08/02/24 Abraham and another guy arrived by 7:00 AM. It was clear that Derrick had spoken with his crew, as Abraham was rude and unprofessional. The guys were gone around 9:00 AM. Abraham did not confirm that additional work was to be done or that the job had been completed. Abraham did NOT do a final walk through, he did not advise me they were leaving - they simply left a can of leftover paint at the front door and disappeared. From our experience with Preferred Painting, the contract is a mere formality and not truly followed. The standard portion of the agreement requests that someone be home at the start of the job for walk through before the work begins, and at the end of the job for a walk through to confirm completion. In checking the job, we found some areas that were very poorly done. Derrick was notified of his crew simply leaving and was sent some pictures of the unacceptable work. We asked Derrick to come check the result. 08/06/24 Derrick came to walk through; we pointed out that the power washing had not been done as it should have been done (entire home). We also pointed out the areas of the trim where work was not completed. Derrick agreed to have his guys come back to finish up. Derrick also agreed to credit us a portion of the charge for the power washing as it was not completed as expected. 08/09/24 Followed up with Derrick to find out when someone was going to complete our paint job. He informed us that Abraham was working in the city and finishing Monday. Here we are again, being delayed for a different job. 08/13/24 Derrick informed us he will be sending out another one of his guys. 08/20/24 Derrick confirmed Jose will be coming to finish painting on 08/21/24. 08/21/24 Jose showed up on time, assessed all that needed to be done and completed the job. Jose was friendly and thorough, he also confirmed completion of the painting. Walk through was completed and final payment was issued. No one has control of the weather, but the fact that our job was put on hold so the crew can complete other jobs was not understood. Preferred Painting left us to believe that we were less important than their other jobs. Derrick reached out to confirm completion and apologized for the delays. While the end result is satisfactory, it was discouraging that we were not valued as a customer.

Went here because I needed to match a colour in the Pittsburgh Paint line. And Pittsburgh Paints…read moretells me on their website that Ambassador carries it. I walk in and initially wonder if this is a paint store or a storage unit. Not a lot of order, not a cleanliness, not a lot of...well anything that looks like a retail space, except for items haphazardly placed on shelves. Most of the merchandise is on the floor. I walk around but don't see anything that might be an indication of where this paint might be. There is a man behind the counter, but he has been talking to another man, whom I took to be a customer, the whole time. He looks over to me, stops, and gives me that look like he is greatly irritated he has to pause his conversation. I am asked if I need help. I ask where the Pittsburgh Paints are. He sort of waves his hand and says no, all the paint lines he has are located in the far corner. I start to mention the website and ask if he knows where in the area I can go. I am interrupted, in a highly dismissive way, to "Google it". OK, well I did. And I got what I needed with no sass from Menards. Ugh, this is why I stick with Thybony. Seriously.

I had to pick up 3 one gallon cans of paint today. This place is near home and we have always used…read morethem for any paint needs. Today as always, they were helpful and pleasant. They even carried the box with the paint to the car for me. Overall this is a quality business and they have been here a long time. I really prefer going here than to a big monster store like Home Depot. They are a Benjamin Moore distributor, which is a good brand of paint.

Dennis and his team did a really great job painting my townhome interior walls, ceiling and also…read morerepaired damage to the sills. Excellent work and a very fair price. Highly recommend!

If you want a professional paint job done on your house, look no further. The exterior of our…read morehouse needed painting and several boards needed to be replaced as well. When Dennis came to our house to assess what needed to be done, we knew we had the right company. He was extremely knowledgeable and informative. He knew so much more than any painter we've ever hired. His pricing was more than fair, and with the glowing referrals from other happy homeowners, this was our company Dennis and crew did an outstanding job and greatly exceeded our expectations. They were responsible, reliable, and very neat. The whole crew was friendly, polite, and professional. We loved how Dennis answered texts promptly, and juggling weather conditions, he was still able to give us a pretty accurate window of start and end times. Going forward, he will always be our go-to for our painting needs.

SG went above and beyond the call of duty in designing a total landscape makeover for our backyard!…read more They listened to what we wanted, incorporated our wish list, and delivered within our budget The post project customer service has exceeded our wildest expectations. They have done the same for our friends that chose SG for their landscape requirements.

This business also does landscaping, fire pits, and panels/fencing for privacy. From the very…read morebeginning to the very end of our project, the owners worked directly with me to ensure my utmost satisfaction. Debra's knowledge about plants and trees is amazing! Her husband Steve assists with a professional, knowledgable calm demeanor as well. They cleaned up after the project and the workers they had on their team were phenomenal. This is the second home we've built so I have dealt with a LOT of contractors and it's so refreshing to meet people who take pride in their business and are in it for the long haul. Thank you!