Great service - I had a mixup on the paint order and the manager handled it really well.read more

Excellent customer service. Love going to this place. They have sales several times a year with,…read moreif I remember correctly, 40% off paint and supplies. You can buy paint at the sale price without adding color, then bring the paint back when you're actually ready to do your painting job. They'll then tint it to the color of your choice. Love this option. They can also look up your file to reference what you've purchased in the past.... this helps. I highly recommend shopping here.

I went into the store hoping to find paint to match the walls in my master bedroom. I had tried…read moreother paint, but nothing was close. I then recalled the paint used 11 years ago to paint it was from Hallman-Lindsay. The person working at the store was able to find the exact color mixture used in the custom paint from my project 11 years ago. The best part was it was a perfect match when I used it for touching up. I was amazed and appreciative of their help on this project.

Besides a great Wisconsin product, the other consideration for DIY enthusiasts is choosing the…read morecorrect products and tools for any project. We have found excellent service and expert advice in choosing types of stains for outdoor application and interior latex for redecorating. I waited a year now to report that the oil based outdoor sealer and stain on a shed is still looking great! We could not be more pleased than to have the friendly and knowledgeable service, and expert advice in choosing paint products. Costs have skyrocketed everywhere, and you want to do it once and do it right!

It happened. I recall the time I stopped in at their neighbor, Habitat For Humanity, (Restore) and…read morethey had doubled in size. Apparently rent was too costly to pay, made me remember the time they were unbelievably rude when I needed some paint, apparently others also felt the brush off Didn't think twice about the lost jobs for their employees, except as I consider it now. Those people possibly now have found work at the Sherwin Williams I have my account with who instead of treating me like my small volume requirements were still worthy of simple manners.

Simply amazing. I've never had a poor experience here. Paint quality is superb, staff are friendly…read moreand helpful. I once even asked if an online discount code applied and it did not, but the staff gave me a discount anyways (and it was better than the one offered online). Cannot recommend this place highly enough.

Lily at Sherwin-Williams absolutely saved me!…read more My boss and I were cleaning out an old mailroom and found the paint cans for our office suite. We thought this was great, as the wall next to my desk was badly scuffed and had holes that needed spackling. I was advised to fill the holes and touch up the paint after buffing out all the scuff marks in the next few weeks. No big deal. I moved house last year and did all sorts of painting and this would be a tiny project. Well, the day came and I washed and spackled everything without issue, but the paint can had rusted shut and it took forever to pry open. The paint had also separated, leaving several inches of a brown slurry on top of the light blue paint. I quickly Googled this and the consensus seemed to be that it was fine if thoroughly stirred and blended. I stirred and stirred until everything was a light gray-blue and painted over the spackled holes. But it went on so much lighter than the rest of the wall. I let it dry, hoping that would help. My stomach sank. It dried just as light as it went on. The chemical composition of the paint must've changed due to the rust over the years. My boss was going to return to a wall that looked worse than before and it was because I didn't think to test patch it! I was worried that I would have to paint the whole wall that extended into the waiting area if I couldn't find paint to match. I razorbladed a paint chip from the wall to be spackled later and rushed to Sherwin-Williams before it closed with the paint chip and the original paint can. I told Lily the whole story in a panic. She was super comforting and professional. We determined it would be best to match the paint chip. It only took her a few minutes to mix it up. I also bought a few touch-up supplies that made the job way easier. I've included a Before and After photo, although the paint is still drying in spots in the After photo. It's a beautiful match. And I still have a job. Thank you, Lily!!

The worst ever customer service. Maybe the paints are…read moregreat. Maybe the colors are great. Maybe the price is great ( no! It's not). But - so low and ridicules service I didn't saw for a long time. Don't go there! Go to another store when you will be treat as a customer and respect as one

No wifi. Great deals…read more Service has always been steady and friendly. Sign up for coupons and they'll come. Coupons via email and shown on your phone acceptable. Tarps galore for any project including moving items. Also, coupons and freebies in the Sunday Parade paper.

There are deals to be had. That being said, it's on generic brand name items. However, they have a…read moregreat return policy, full refund if you return within 90 days - no questions asked. We bought a pancake compressor when we were building our house that we received a lot of flack for from our builder that is still working to this day! We just recently bought a folding trailer for $250 with their 20% off coupon! Keep an eye out for Valpak or other weekly flyers for 20% off and also a free trinket, we've gotten anything from a LED portable worklight, flashlight, 7 Function Multimeter, 6 piece screwdriver set, tarp, and tape measure. It all depends on the coupon in circulation.

Fishing staff were very pleasant and assisted me in a small amount of fishing line for a…read morenon-fishing project. Thank You

I typically find exactly what I need without having to buy more than I need. A staff member…read moreoftentimes asks if I need assistance and provides what's needed. This store is a gem and an asset to our community.

Bought our weber grill from them. They put it together for free and delivered it. We thought it…read morewas defective because my husband couldn't get it to light. I called the store and the next day Eric was sent out and showed my husband what he was doing wrong. Excellent customer service!

I love Ace as a brand, and it's a great place to get my basic hardware needs. My biggest complaint…read morewith this particular store is that it is sometimes unreliable. Several times, I have wanted an item that was out of stock. Worse yet, last time I wanted to buy paint, the person working the paint desk said he didn't know how to mix the brand I wanted, and that the only person who knew that skill had gone home early.

Spent a lot of money on sand and pavers for a backyard project. Then added $100 delivery fee on so…read morethat we wouldn't have to haul ourselves and could have them end up as close to the project site as possible. Well, Menards sent AN EMAIL saying they would be delivering the supplies in 5 minutes! No phone call to ask where to put the supplies or say they were on the way and no door bell ring once they arrived(i was working from home at the time). They just proceeded to dump 2 stacked pallets full of our heavy supplies right in front of our garage door and left. When we alerted the store to this and that we did not receive a call, the response was less than impressive stating 'my driver always calls when on his way' and apologized for any inconvenience. Basically, management called us a liar. So much for the customer is always right. Zero attempt to make their wrong a right, and a very unprofessional to essentially call their paying customer a liar. Im just thankful my car wasn't trapped inside my garage by this expensive mishap. Zero stars.

Great customer service from this man named skyler, hes helped on several occasions and was always…read morerespectful and had good communication

The store was nice and clean always . Has lots of new items for spring. Lots of candies for spring…read moreevents . Good selection of furniture, dog toys and cooking items.

This is my guilty pleasure place. For some it's Home Depot, for me it's this place. This is my go…read moreto place when needing new decor for any upcoming holiday. Their Halloween selections are great. I always seem to find, a least a couple of items to purchase. They are also one of the stores I can depend on to carry a decent amount of Hanukkah items. There are many aisles loaded with placemats, glassware, bedding, home decor and even dog items. I found my usual dog bags for half off here. There isn't a ton of staff, but when I need something , there is someone near by to ask. They have a good selection of pieces at discounted prices. There is always a deal you can find.

Cute store but buyer beware about their unacceptable return policy. I purchased a wreath for my…read morefront door on a Sunday and returned within their 3-day return policy (which is absurd in the first place) only to be told that my item was considered 'Seasonal' and not returnable AT ALL! The wreath I purchased was something I would leave on my door for a minimum of 6 months and not something I would consider seasonal. The wreath was in perfect condition it just didn't work for my front door. The lack of customer service was extremely disappointing. I will not shop there again and will advise family and friends not to either.