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Sherwin-Williams Paint Store

5.0 (2 reviews)
Closed • 6:00 am - 6:00 pm
Updated 2 months ago

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5 years ago

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6 years ago

Professional, courteous and extremely knowledgeable. Pedro answered all of our questions. He was always attentive to us and our needs.

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Benjamin Moore

Benjamin Moore

(2 reviews)

I've been a loyal customer to Benjamin Moore for 20 years and have convinced people that BM paint…read moreis the best. This week I had a bad experience in the South Beach FL Paint Spot Store on Alton Road. The employee who works in the store is lazy. He sits behind the counter talking on the phone to his buddies in Spanish, in a completely different room from the sample cards and entrance door. We will be painting our renovated vacation condo soon and I've been into the store to select paint chips several times. Never once has this employee approached to ask if help was needed. The customer must walk into the next room and directly ask for help. This week I bought samples. I gave a hand written list of 6 sample paint colors to the employee. The list included the color name, # of the 7 color chip card & corresponding paint color #. When I opened the box of samples at home, there were 2 extra cans of a mysterious color #124, a bright orange, for which I had been charged. Obviously, the employee had confused the 7 color sample card# with the paint color #, a reasonable error. I returned to the store with the two sample cans of paint to enquire if they could be exchanged for something else. The employee told me absolutely not, and that all customers know to not to write down the number of the 7 color sample card. I am so angry, I'm thinking of switching to Ball & Farrow brand to paint our new vacation condo. I will be purchasing my paint brushes and paint accessories at a hardware store, rather than Benjamin Moore. I thought Yelp would want to know about this experience.

I really like Benjamin Moore paint colors, so I come here to get paint chips. But then I bring the…read morechip I like to South Beach Hard Goods on Alton to purchase my paint. There's something about this place that makes me not want to give them my money. First off, whenever I go in there no one greets me or asks me if I need help. Today in the paint chip section, the AC wasn't on (the temperature is over 90 degrees Fahrenheit), and the lights weren't either - which makes it hard to choose paint colors. If being treated like a valued customer matters to you, I'd suggest you try another place.

Sherwin-Williams Paint Store - paintstores - Updated May 2026

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