Shopping for tile isn't the easiest thing to do. Luckily there's people like Michael (chief team…read moreleader) around. He found me lost walking around the back of the store. Quickly came up to me and asked me what I needed. Michael was very knowledgeable he knew exactly what to find. Although the tile that I wasn't looking for was out of stock he quickly located in two locations. One was about 5 miles away and the other was over on the West Coast of Florida. Now that's impressive!!. He located 200 feet of extra tile from his home store back in Tampa. There should be more people like Michael. Sadly I didn't get his last name. I do wanna recommend him though. He had his team in order and was ALL ABOUT THE CUSTOMER.

Feedback Regarding My Experience - Floor & Decor Store #122, Doral, FL…read more I recently made a purchase at Floor & Decor Store #122, located at 2525 NW 82nd Ave, Doral, FL 33122, for a bathroom remodeling project. At the time of purchase, I was told that my order would be ready for pickup in approximately one hour. Unfortunately, I ended up waiting nearly two hours to receive my merchandise. When my order was finally ready, I was assisted by an employee named Marco and another young employee. Both displayed an attitude that came across as unprofessional and as though they were not interested in providing good customer service. At one point, I even had the impression that they expected me to load the merchandise into my own vehicle, even though loading the customer's purchase is part of the pickup service, as I have experienced at other Floor & Decor locations. What concerned me the most was the careless way the merchandise was handled. The young employee threw bags of Keraflex weighing approximately 44 pounds each into my truck, causing one of the bags to break and covering the entire interior of my vehicle with dust. He also attempted to place a piece of porcelain tile underneath several boxes, which could have caused the porcelain tile to crack or break. When I asked him not to place it that way, he became visibly upset instead of simply correcting how the items were being loaded. After finishing, the employee walked away without even saying goodbye. I want to point out that I originally intended to give the employee a $50 tip for his assistance. However, after the excessive wait, the attitude displayed, and especially the careless handling of my merchandise, I did not feel that the service deserved a tip. I have purchased from other Floor & Decor locations before and expected a much higher level of customer service. Employees working in the pickup and loading area represent Floor & Decor and should treat customers with professionalism and respect while also handling their merchandise with appropriate care. I hope the management at Store #122 will review what happened, including the behavior of the employees involved and the procedures being followed when loading customers' purchases into their vehicles. I am providing this feedback not simply to express my frustration, but because I believe this situation should be addressed so that other customers do not have a similar experience.

Jeanette (the cashier) from the Dania store was friendly and helpful, which contrasted with what we…read moreexperienced on the floor. It was difficult to determine who worked there. Some workers spoke among themselves, but nobody came to assist until we were on our way to the registers, after finding the location of our purchase on our own. I suppose motivation was low since it was the end of the day. Jeanette made up for it, engaging in conversation/chitchat with my 9 y/o son who was making the purchase on his own. I don't know why Carmen McGee is the associate on my receipt, since she definitely didn't assist me with anything. If she is the older lady by the registers, she was actually abrupt with us when we came to check out, directing us to Jeanette. Thank you, Jeanette!!

Had an extraordinary experience at this Electronics and Appliance store. The staff were very…read morewelcoming and hospitable. I was greatly surprised by the great quality of products and value of their service. I was helped by a very nice gentleman named Santiago. He answered all my questions and provided an excellent customer service as well as Nancy who assisted me at the register. She encouraged me to visit the store again and look for the great quality TV and appliances. Highly recommended. Lots of parking available inside this plaza.

After calling numerous Benjamin Moore locations in Miami and getting disappointed and poor…read moreinformation. I called this Flagler Benjamin Moore and OMG. Alan and everyone else I spoke to was beyond helpful, knowledgeable, informative and just super awesome and pleasant to work with. If you ever need or have an questions regarding paint and paint accessories call this location. They will genuinely assist you with what you need. I love this location and everyone who works there. Thank you so much STEIN PAINT MIAMI See you soon. Kell

I went into this fantastic little store the other day to purchase paint and supplies. I was greeted…read morein the most friendly and professional manner. Lance and his crew really took care of me. Very professional and knowledgeable, and thank goodness for that because I was about to purchase the wrong paint had I not walked into this location. Not only were they professional and knowledgeable but the prices could not be beat. I was absolutely amazed because it's not what I would expect as far as service these days, not only were they efficient and professional but they even loaded my materials into my vehicle for me. Being in the service industry myself for 28 years this was definitely a beautiful start to a hard days work. I will be back, they now have a lifelong customer. Thank you Lance and crew for making this a better world.

These guys have never failed me everytime im looking for a special threaded bolt or anything you…read morecan imagine these guys have it don't think twice pass by or call before, best customer service in Hialeah

Excellent service and very knowledgeable staff…read more Strategic location and easy access and oarking

Great guys, especially Gianlis, who just wants the customer to be happy. Color tinted a paint for…read moreme just trying to help me not spend more money than necessary.

Excellent service from a family-owned business that truly shows they care. I followed their…read morerecommendations when painting my house myself, and everything turned out fantastic. Thank you!!

Very good experience with Hugo . I called and agreed on a price when I sent him a photo of the…read moreplayground. He arrived at the time and date that we agreed on via text with a helper and they set up their own tent and two tables to work . Very thankful that they stayed even though it rained a for a period of time both days. The work was done in two days and my kids were so excited! I would definitely recommend him , he was very nice , on time , did the work nicely and followed through on his word !

I highly recommend Hugo for building play sets. He was timely, professional and did an amazing job…read moreputting together a very big and complicated swingset with his helper in just one day. I am so happy with how it turned out, but not as happy as my kids!

Jeffrey Elizoneo (Warehouse manager) is a great asset to Johnstone Supply. I wanted to express my…read moresincere gratitude for your excellent assistance with my recent large filter order. I really appreciate you taking the time to provide detailed information about the packing, and I was so pleased that everything was shipped correctly. Your kindness and helpfulness made the process smooth and efficient. Thank you again for your outstanding service, Jeff.

I had a great experience with Juan I highly Recommend anyone to come here if they want to sell…read moretheir gold!!!

Juan was really helpful. Made the experience of selling my gold really comfortable. Took his time…read morein explaining to me he everything that he was doing. Gave me a great price for my items.