I needed some tools for work on the bathtub. Short on time for the project. Normally, I'd go to big…read morebox DIY stores but I didn't want to go to a crowded parking lot & a BIG store. So I tried this local Ace hardware store. Glad I did. Quickly found the tools & supplies I needed. The staff were polite and helpful with useful suggestions. The prices are reasonable. Maybe not always as low as the big stores or online vendors. But this local store provides better service than I find in the big stores.

This Ace Hardware has been a part of Glen Burnie, MD, for longer than I've lived here and thats a…read morelong time. It is tucked away behind a gas station on RT3 and is next to a Giant food store. Upon entering it feels like I was transported back to a hardware store in the 60's; cramped, full of everything, with an organized mantra about it... Micheal greated me upon walking in and asked if he could asset me finding anything. I told him what I needed and he immediately said, those are in Aisle 10. Aisle 10 I went and there was what I needed. In and out in under 10 minutes and satisfaction was guaranteed. What more can you ask of your local DIY store?

Last week, I came into the store looking for materials to build a trellis for my cucumber plant. As…read morea first-time gardener, I had absolutely no idea what I was doing. Rick Sr. approached me and asked if I needed help, and after I explained my situation, he patiently walked me through what I would need and how to put it together. Then, possibly noticing the hesitation on my face, he said, "You know what? Give the girl at the front desk your number -- I'm just going to build it myself. She'll call you tomorrow." I was honestly stunned. I had forgotten this level of customer service still existed. Not only did Rick custom-build the trellis for me in a single day, but he charged me an incredibly fair price that didn't begin to reflect the time, care, and craftsmanship he put into it. This experience was such a powerful reminder of why shopping local matters. You can order supplies from Amazon, but you will never get this kind of personalized service, generosity, and genuine human kindness. Businesses like this are worth supporting.

I've passed by Park Hardware many times and it is in close radius of several spots I frequent…read moreto/from town. Its location is a bit tricky off a main thoroughfare, and parking could be tight on a busy day. I stopped by to look at their hardware selection today. In search of specific materials, I wanted to see what was available. Easy in and out today, with no interaction with staff near closing time. I'll be back as I'm interested in materials for replacements and projects, I need more time to look at options and costs.

So far we have had an amazing experience with Regal as we begin our exterior renovation. Always…read morehelpful with matching paint colors, type of paint needed for different surfaces (stone, tile, wood), Benjamin Moore is top of the line and only needs one coat for superior coverage. Our contractors love the difference between BM and other paint brands that sometimes require two coats and are not able to match exterior paints with our color pallete. Will share before and after photos after the job is complete.

Excellent customer service. Staff helped break down options clearly and provided useful feedback.read more

Alison provided outstanding customer service from the moment I walked in. She greeted me…read moreimmediately with a warm smile, asked for my phone number for the rewards program, and maintained a friendly, positive attitude throughout my visit. She also made sure her teammates knew when more customers entered so they could assist them promptly. Her excellent customer service made such a positive impression that I came back shortly afterward to purchase another item. She is a great asset to the team.

Always a friendly staff and they have most products that I want in stock…read more It's great to have a decent non big boxed hardware store in the neighborhood

Prices are amazing, quality is hit and miss. Service is minimal but friendly. If you know what you…read moreneed and are capable of judging the quality of an item, this place is great, if you are just blindly buying, be careful.

Staff very professional and helpful. Good prices, especially sale prices. The store is well…read morestocked, very clean, well lit and organized

I walked in and was immediately greeted by the cashier. I later found out that his name is Brandon…read morefrom my receipt. He spoke to me 3 or 4 times while I was shopping. I initially thought he was just friendly. When I was in line waiting for my turn, I heard him loudly talking to the Mexican man in front of me. Brandon asked him if he was a Patriots fan because the of the man's hat. Before the man could answer, Brandon started talking about how he doesn't watch football anymore because they don't stand for the national anthem. No one responded or fed into his attempt at debate. Brandon looked at me and said that im probably a Raven's fan. I thought it was odd because I had on a Washington hat. I simply responded, "No i'm a Washington fan. " I did not bring up the mascot because I didn't want to argue. When I pulled up to the store , I saw a small inexpensive white or light gray pick up truck with a huge confederate flag hanging on the back of it and numerous confederate bumper stickers on the front of it. After 30 minutes of shopping it was still there. I was loading my things in my suv when I saw someone that I knew, so I stopped to talk for a few. While we were talking, Brandon came outside, got in his truck and moved it from the parking spot that he was initially in on the side to a parking spot right beside us. The person that I was talking to asked me, "What's up with him?" I told them that he just wants attention. He was trying to get a rise out of the Mexican guy and now he's trying to antagonize us. We ignored him as he sat in his car and stared at us until we left. Brandon definitely seems like an extremest!! He's definitely in need of attention. He's definitely looking for an altercation!!! It makes me wondering how many other blacks and Hispanics has he done this to??

Received exactly when they notified me. The only thing I didn't like was. they dropped it off at…read morethe front t door. Which is someone else's house. I live on the 2nd floor, my door is on the side. Very heavy for me to move (I have a bad back

This is a great place.I had to say good bye to my favorite wild bird store which closed recently so…read moreI decided to check out Bowens for wild bird seed. All I have to say is...."WOW"! Such a huge selection and variety of QUALITY bird seed! They also have bird houses, suet, nesting material, etc.... The price of the bird seed is very reasonable as well. They have several brands but their primary (generic) in-store brand in a 30 lb bag is fantastic and great quality. Now I don't have to feel guilty about spending so much on bird seed.

Can rely on Bowen's for always having the varieties of salt needed for my water softener as well as…read morewarehouse staff who nicely place them in my car. Bowen's is not the cheapest place to buy salt, but other sellers vary in what's available when I need some.

Decent prices, helpful service, quality materials. This is not a big box place but it had all the…read moretrim I needed. My contractor recommended this place. They even cut down my molding to size and carefully loaded my van. No attitude. I'm happy.

Went in asking about a front door. Took our information, measurement for rough in and even pictures…read moreof exactly what we wanted. Said would not be a problem and would contact us the next day. It has now been 3 days and no calls or emails? I've called the store left messages and had front desk leave messages to who we spoke with. Still no call back. Terrible customer service.