I ordered a set of Subzero and Wolfe kitchen appliances from Ferguson. Heather Watson also helped…read moreorder the products. The delivery & installation process is absolutely the worst possible. You would think the delivery would be free after you spend $25,000 on a refrigerator, stove and a wall oven; but it's not. Installation of Subzero and Wolfe appliances require precise and one of kind electrical plumbing rough-ins, which Fergurson does not communicate on the phone or early. So you are constantly email this lady who has 0 field experience. She becomes a human emailer of the spec sheets, which different trades can interpret sightly differently. To reconcile the difference by talking with trades, Subzero tech support, and Fergerson is a full time job. The after-sale support is email exclusive and absolutely time waster. Fergerson after-sale support obsoletely will not talk to you; they will only email you dumb things one like the spec sheet and ask you dumb questions on the email. Heather called me after I threatened to cancel the order; but she knows nothing about the fine installation detail, sometimes down to 1/16". She promised that a Subzero rep would call me the same day, nobody called me. So I called Subzero tech support. It takes about 24 full working hours to coordinate the installation of 4 appliances. I come from a engineering background, with 4 years of fix and flip experience. I have never spent so much time on appliance installation. If you buy subzero as a luxury product, and you also value time as the greatest luxury possible, then Fergueson is not for you. Fergerson will rob you of your time!

My wife and I just completed a major, 2 month, master bath renovation with the help of Ferguson…read more We purchased all of our faucets, hardware, custom cabinetry, and tub from the Annapolis showroom location with the help of two SPECTACULAR associate/designers. Heather Watson assisted in the selection of the right faucets, tub, diverters, and miscellaneous plumbing components to make it all work. Being in the contracting line of business I recognize that complex projects can require a significant amount of assistance to make sure they are done properly; Heather nailed it from every aspect from design, pricing, and working through last minute installation issues associated with a custom bath. Dawn Esposito assisted in taking our conceptual drawings of the vanity/cabinetry to a beautiful, yet functional setup that perfectly matched our design. Just as Heather did, Dawn took ownership of the project, worked with me to get exactly what I wanted and got it ready for release from the factory. During installation the few minor questions that surfaced were responded to immediately allowing installation to continue without delay. I would absolutely recommend Ferguson for anyone interested in bringing their dream renovation to life. This is the type of customer service that should be expected and required of all design/suppliers.

Did you know that, in the DMV area, there are ONLY two Container Stores! This one and the other in…read moreRockville. My partner & I were in the area, so we came through. She's really into organization. Thus, a trip to the container store for shoe bins and more. This place always gives me sterile, OCD vibes. Everything is white with bright lights and organized very well. If you are into closet systems they have those here as well. It is located on the back side of the mall and has an entrance to the mall. We came in from the outside. While she was shopping for specific items, I perused the rest of the store. There was a time when I frequented the Container Store often! It's good to know they still have a physical location. So, come check them out.

Renovated my guest room closet as I had previously got pieces from container store when I first…read morebought my house, but because I wanted double hanging this time around had to come back and unfortunately, they did not have the pieces I needed in the store but were able to make adjustments to the pieces they had available so that I wouldn't have to wait for pieces to be delivered if I ordered them.

I came here to purchase a countertops for an upgrade for my kitchen…read more I was told to go to Home Depot. Thanks. I did go to Home Depot and purchased the same thing that I was going to buy at Reico. I wish I could rate you -1000 stars stars.

I worked to upgrade my kitchen cabinets with them. They did a good job, and the rep was responsive,…read morebut the process was tedious in that it involved much going back and forth on-site to pick up parts that became available intermittently. Even though they asked a lot of questions about size and measurements, it is not a thorough evaluation because there was one shelf that didnt fit and I ended up paying a restocking fee. There was also a push to make a part fit during installation rather than help identify the one I needed. Taking care to know exactly what is needed is critical, or one could end up with some unexpected additional charges for the parts that do not fit, plus charges for reinstallation.

I first met Gina Fitzsimmons when she was the designer for a friend's home and I loved what she did…read morefor them. I hired her to redo the bathrooms in my townhome in Maryland and that led to the whole house. She not only did a hand drawn floor plan of each room to scale, she also planned all paint colors, window treatments, bedding, furniture selection, fabric, rugs, built-in cabinets for storage and wall art. You can tell that she loves what she does by the attention she pays to each detail of the project. Later I hired her to help me redo my house in Texas. I was a little worried with the house being in Texas but once again she did a great job capturing exactly what I wanted and paying attention to all details of the project. No matter where I live Fitzsimmons Design is who I will go to whenever I have a design project. Gina is a true professional and a joy to work with.

Fitzsimmons Design has done my favorite rooms at the Baltimore symphony show house the last two…read moretimes that they were in it. They put together the most comfortable designed spaces.and we have met two of the designers when we were in the space at The Ritz Carlton in Baltimore. We liked the living room so much, we had them work on our place in Delaware. What great professional!s. our place looks great from top to bottom! Thanks, again!

My contractor and I purchased cabinets and granite countertops from here while I was renovating my…read morehome. It's like two years and the espresso color is already coming off of many of the cabinets. Called and made a complaint. The woman who answered asked me to submit pictures via email. I did, but still haven't heard back from them. I called also and spoke to Mike. He mentioned that the person who handles this issue was away on vacation. It's been weeks and still no one has gotten back to me. Based on my experience, I would say that you should purchase your cabinets from some place else. The quality is poor for the price that I paid.

Great Service, the in house consultation was great, we did not have to leave home for a moment…read more Everything happened here. Doing the 3D design helped us understand the final product and it looks beautiful. I definitely recommend.

Eric was super helpful and attentive when I went in for some paint swatches. I didn't know the…read moreexact color I needed, but he was very patient in helping me find some similar colors. There was a bit of a wait, as only 2 people were working, but once it was my turn I felt like I could take my time and had his full attention.

Came here in search of the right color paint to finish off my basement power room and the exterior…read moreof my house. Nicole greeted me with a smile as soon as I opened the door. She was so very knowledgeable and patient with me as I perused the many color options. Nicole was very helpful in ensuring I was comfortable with the type of paint needed to complete the exterior painting of my home. I was ecstatic to find that I would receive a discount for my purchase today! Super friendly, helpful and professional. Thanks Nicole, for making this an easy process!!

Eric Symonds runs a fabulous company and stands by his products. I've been a customer for several…read moreyears and have been super satisfied. Eric is extremely knowledgeable (and patient!) and helps you make the best choices for your rooms, decor, etc. Once I had a problem with one of my shades, and Eric helped me to get a free replacement from the manufacturer. You absolutely can not go wrong with Eric and Budget Blinds.

We have been taking our sweet time since moving into our home almost three years ago and have had a…read moresunroom that had no blinds. Since it wasn't a room we spent a whole lot of time in, we just waited. After the leaves fell this year, we knew we needed some more privacy so we asked around and got some quotes from different companies. Our friends had just had an amazing experience with Budget Blinds so we knew we'd be in good hands. Our consult was quick and informative. We got an amazing deal for 5 windows and selected the faux wood slats. When you pay your deposit (which we did on the spot), they order your custom blinds. About three weeks later we got a call for installation. They came out on a weekday morning ​and had those babies up in less than 40 minutes. I was so impressed with​ the quality and customer service. Their product can't be beaten​. Plenty of options! We are definitely going to use them again as we start to replace some of the metal blinds we have in other rooms of the house.

The showroom in Columbia was very nice in taking care of a warranty issue!! Super nice and…read moreunderstanding with fixing my issue.

Lea was so kind and answered all of my questions. She gave us a couple of demos and explained the…read moreproducts very clearly.