I had a very disappointing experience at my favorite HomeGoods located in McDonough Georgia, 1990…read moreJonesboro Road, McDonough, GA 30253. I visited this location around 11:00 a.m. My daughter and I have been frequent customers over the past few weeks as she redecorates her home. We have been delighted with the selection and quality of merchandise at HomeGoods, making it our first choice for home shopping. Over the last two weeks, we have purchased several items for her home, and during this visit, I was looking for a recliner for myself. Since I am on a fixed budget, this was a significant purchase for me, and I wanted to ensure I made the right choice. As I was browsing, I spent time sitting in several chairs, discussing my options over the phone with my daughter. While I was testing one chair in particular, I noticed an associate, later identified as "Joy," repeatedly looking in my direction. She would stop what she was doing and stare at me, making me feel uncomfortable. I mentioned this to my daughter over the phone, suspecting that the associate might have thought I was sitting too long in the chair or staying in her section for an extended period. As I tried to arrange transportation for the chair I was considering, I remained seated to prevent another customer from purchasing it before I finalized my decision. At this point, Joy approached the chair next to me and bumped the one I was sitting in while "adjusting" the adjacent chair. I ignored this. She then proceeded to reach behind and around me to a console table, invading my personal space, which I also chose to ignore. She eventually walked away but continued looking in my direction. Shortly after, she returned and said, "I am sorry, but I am going to have to disturb you; I need to put this chair over there," pointing to an area about ten feet away. At this point, I responded, telling her not to speak to me and questioning why she was asking a customer to vacate a chair they were considering purchasing. I pointed out that there were numerous other chairs in the store. She then asked if I was buying the chair, and I again asked her to stop speaking to me. She proceeded to call me "rude," which caused me to lose my temper. This interaction made me feel targeted and bullied for no apparent reason. Whether it was prejudice or another motive, I cannot say, but I know how it made me feel--uncomfortable, disrespected, and humiliated in front of other customers. Joy's behavior seemed to be an intentional attempt to pressure me into leaving the chair, making me uncomfortable by bumping me and reaching around me. When those actions failed, she outright told me to move. Another customer who witnessed this incident came to my aid, questioning why I couldn't sit in the chair and immediately sitting in the one next to me to make a point. The situation was so ridiculous that neither of us understood why it was happening. I was so shaken by this incident that I initially left the store without making a purchase. However, after recounting the exchange to my daughter, she convinced me to return and buy the chair because I genuinely liked it, however, I finally settled on another chair and made the purchase. I am unsure what actions were taken by the store management, because when I returned the next day, Joy was there. I wanted to share my experience with this particular associate and encourage anyone who has had a similar experience to report it to the store, as this is unacceptable. I feel that no customer should endure such treatment. Additionally, I noticed the following day when I returned to pick up my chair that the chair Joy had asked me to vacate had been moved back to its original location, further emphasizing that there was no valid reason for her to demand that I move in the first place. This experience has left me extremely disappointed in a store I have supported consistently.

I've always loved going in this store it's a wonderful place to shop, but something very…read moreunfortunate happened last time I was there. I've been looking for something in particular for a while. I finally found what I was looking for, or so I thought. It was a rather large painting but it had a scuff mark right in the middle of it. It wasn't a deal breaker for me. I took it up front along with some other items. I asked if I could get a discount since it had a mark on it because I could probably get it cleaned once I got home. I feel like it can't hurt to just ask. The cashier (very nice girl) called the floor manager up front to authorize the discount. The manager walked up and did not even acknowledge me even though I was talking to her. I was saying to her that I felt like I could get it cleaned up once I got home and that I wanted to see if there would be any discount. She ignored me and got a number 2 pencil out of a drawer and started erasing on the picture. I wanted to ask her to please stop! The cashier and myself were a bit shocked at this because the picture was very light colored and now had pink eraser marks on it and the paint slightly rubbed off completely. I'm not sure if she was just having a bad day or if she really didn't want to give a discount. I told her politely that the picture unfortunately now looked even worse and that I couldn't purchase it now. I payed for my other items and walked away very disappointed. I heard her call me back before I exited the store. I walked back over and she showed me the picture again pointing to the spot and said she could give me a 10% discount. I told her I would have liked to have the 10% before she did what she did. In a very upbeat way she said "okay then" with a smile. I was not smiling. It was not "okay" with me. I left very disappointed that day because that was the only picture they had like that. Her name was Jodie. I actually called customer service because this was just not right. They said they were sending me a coupon even though that is not why I called them. I never even got the coupon either. Update: I received the coupon in the mail. It was 10% off.

I went here to pickup an item I'd purchased online. I was asked if I needed help no less than 5…read moretimes!! Everyone was so willing to help and do friendly. In addition to picking up my item, a team member tried to help me resolve an issue with my garage door opener. He tested batteries, found screw drivers and even replaced everything in an attempt to help. (Turns out the opener was dead). I would definitely come back even though this isn't my neighborhood hardware store.

We entered and we were greeted warmly. I wandered over to the lawnmower section and started looking…read moreat what they had on display. After a few minutes. I asked a staff member if I could get some help to answer some of my questions. She called over another staff member and David came right over. He was ready for all my questions. I showed him the one that I was interested in and he demonstrated all of the options. He was very knowledgeable about all the mowers, and their features. I was ready for the purchase after his thorough demonstration. He initially thought the one I had in mind was out of stock and I could get the display model for a discount, but it turned out that there were 2 available in the back. Mike unboxed it, put gas and oil in it and met us out front near the car after I closed out the bill. Overall, a very good experience at the Cowan Ace Hardware.

They can't change batteries out , but it only one person. That not my problem . DONT GO HEREread more

Their inventory. Had the parts that I needed. Staff was knowledgeable and very professional…read more Courteous and friendly help.

I just needed to leave a review because I was blown away by the customer service I received! JP…read morewent above and beyond to take care of a problem we had with a product. It is not every day that a manager sees a mistake that was made and then not only makes it right but, makes it better. Thanks!

I had a wonderful experience at the store from the moment I called to the moment I got my floors…read moreloaded into my car and everybody was very friendly and willing to assist me with the choices. Darius was phenomenal. I wish everybody were just nice and friendly like employees at the store.

Everything in this store belongs in your home . So many beautiful paintings, decor, things for your…read morebeloved pets and so much more. I've never gone to this store before but I'm glad I stopped by today. They have a couple of cups and other things on sale for as low as $2 right now.

A decent selection of decorative items for your home. The store isn't very large at all, but it is…read morepacked with pillows, blankets, lamps and the like. Very few things are boxed so you'll need to prepare for that. The customer service is complete trash. No one greets you upon entry, no one asks if you need any assistance. I had my arms full with items (because their "carts" are just a small basket on wheels) and an associate squeezed past me 3 times without saying a word. A manager worked overtime to avoid eye contact, and when I finally made it to the register, the cashier was having a personal conversation with a friend and only when I spoke loudly to get her attention did she turn around. I'm happy with the items I purchased, and I got a good deal I think for everything I got, but I definitely won't return simply because of how terrible the staff is from top to bottom.

They have a little of everything. Dollar Tree is a chain offering a mix of household items, beauty…read moreproducts, food, kitchenware, school stuff, gift items and more at discount prices. Good place to shop for small items. Shelves were well stocked. Employees were available for assistance. Short line at the register. Cashier was pleasant. The store is super clean. Selection is good, they have frozen foods and bread. Outside the store stays clean. Products always available ahead of the upcoming holiday. Still need more novelty stuff to be included. I go in this store and I don't have to rush in to rush out. Overall a positive experience.

The young man that works customer at dollar tree has the best customer service that I've ever…read moreexperienced

Went in to get a few things, & actually got greeted at the door!. Very friendly people who work…read morethere. They also helped me find a few things that I needed like matches & candles. They have a lot of different things in there so check it out. Not everything is a dollar but things start at a dollar so some things might be $2 or $3 but it's still a good deal considering these items are double that in the regular store.

Don't require much from store but the basics and it certainly exceeds expections. Clean and well…read morestocked. Like the store hours as well.