I have been coming to this store for about 2 years. But It will be a long time before I return. I…read morebought a gallon of paint from this very store a while back. I used about 1 and one half cups out of it. On Aug. 9, 2023, I asked for it be shaken, and the clerk refused to do so because she said it might leak. I paid about $65 for the can. So I drove across town and went to Home Depot and they shook my Benjamin Moore paint for about 5 minutes without any hesitation or question. He checked the seal and then put it in the machine. No leak, no issues. I guess you get better service with more experienced employees. Nor did I get any pushback from Home Depot about shaking another store's paint. Now that's service!!! I never thought I'd be endorsing Home Depot over Benjamin Moore for paint, but here I am. . . Very disappointed with this store.

This has to be the absolute worse experience I have ever had with a paint store / store has no…read moreinventory and poor management ." manager " Jimmy was unable to assist me and simple 1 level project... never going back

Very good customer service. I didn't buy anything today, but I'll come back after l pick my color…read mores. The staff were very knowledgeable and helpful. Hard to find nowadays. Go see him if you need help with the painting.

What a dump. The customer service is also abysmal. Go anywhere else for paint to avoid an annoying…read moreexperience.

I've been a patron for years. I stopped in to pickup a bag of equestrian pellets for our fur baby…read more Service is always on point. I'm not sure how they only hire the nicest, most helpful employees. Now price point is why only four stars. I can get a 40lb bag from TS Woodbridge for $7.99, I paid almost double here, $14+. I didn't feel like driving all the was to TS so I paid the eye gauging price. A gentleman employee took it out to my car and our brief conversation solidified why I continue to shop here. Now if they would just lower their prices, lol.

We're so fortunate to have a local hardware store with good customer service compared to a big box…read morestore. After waiting to talk to a plumbing expert, Joe helped us find the right repair parts to fix a leaky outdoor faucet. He was really patient in explaining the potential cause of the leak after looking at the faucet and even helped to put on a rubber washer. These little kind acts of service make me a customer that wants to come back again and again!

We have been going to Jerry's since the late 80s. Jerry sold the business a while back and the new…read moremanagement has not dropped the ball on service. I went in the other day for a repeat purchase but there was a problem with the mixing machine. I stopped by again today. The store was busy and the man looked to see if he could make my paint. He could not but told me where the closest other Benjamin Moore store was located with good directions and printed off the mix formula for me to hand them. I wasn't treated like a stupid lady and he was very helpful. You don't get that at Home Depot - in fact you get the opposite. HD employees don't make eye contact with you so you don't stop and ask them anything.

I've been coming here for many years, even before it was owned by the original "Jerry". I know…read morethat the paint that they carry is quite expensive, but I can't understand why their machine rentals are higher than everyone else also. Is there really a huge difference in the quality of the paint? The people who work here have always been helpful and they also sell top quality paint tools and supplies. They also sell wallpaper and walk coverings, which you will be hard pressed to find anywhere else. The other downside is the fact that they are closed on Sundays. They are conveniently located which is a good thing.

Excellent knowledgeable service oriented staff and good selection of premium paint and supplies…read more I've been going to Color Wheel for 5 years to get paint and supplies for our rental property and home. The time you save in easy access to the store and staff and premium products is well worth any savings you might gain at the big box store across the street.

This is my first time dealing with the Benjamin Moore brand, so I didn't realize that each store…read morecan charge its own price for products. Unfortunately, Color Wheel is on the expensive end. Every paint product I inquired about is more expensive here than at the Vienna Paint & Decorating Co. Some examples: BM paint sample: $7 at Vienna, $9 at Color Wheel BM Advance Primer gallon: $50 at Vienna, $55 at Color Wheel BM Advance paint gallon: $53 at Vienna, $58 at Color Wheel I think the reason is because the Color Wheel has a decorator on staff in its McLean location. However, I went to the Merrifield location, so I didn't get that benefit. Although I suppose there's something to be said for convenience since the Merrifield location is across the street from Home Depot, where you will likely be picking up other supplies for your home improvement project. But in any case, on Christmas Eve, the Vienna Paint & Decorating Co. was closed, so I had no choice but to pay these higher prices since I wanted to paint over the weekend. That said, the man working behind the counter was extremely knowledgeable, having done the same exact project as me (painting kitchen cabinets), and was happy to spend time with me to give tips and advice on how to do the project well. So although I'm still miffed by the prices, I was happy with the service I got.

We have been on a home improvement kick ever since early April, and now we are coming to the final…read morephase of it all- I hope. Our porch lights have been showing clear signs of wear and tear for a while so I came here to find a couple of lights that would be compatible. Their lighting section is huge and I found something close to what we already have installed. While I was here I also picked-up some bolts for the closet shelves in our master bedroom. I also purchased a small quart of touch-up paint for our baseboards that were part of the areas that we didn't get painted recently. Employees were in plain sight and appeared to be ready to help, although I didn't need any help today.

Customer service has not landed at Lowes on Jermantown Road in Fairfax. We had identified a…read morereplacement refrigerator on the website, went to the store, loitered by the refrigerators and none of the five red-vested employees broke off from their conversation to help us. So when we asked for help we were told someone would be with us shortly. After 45 minutes we left. Today at Bray -Scarf we bought the refrigerator in 25 minutes. When Lowes goes out of business, there will be no surprise.

Today from the guy manning the front desk wearing a Benjamin Moore hat and shirt:…read more "I don't know I don't paint" and, I don't know anything about paint. Unhelpful, rude, short, not friendly. Why be like this?

4:30pm and they won't "match any color" or do anymore work. The guy said it's late and we are not…read moredo anything. Unbelievable how they're able to still be in business. All the other reviews are definitely true.

They glued and screwed together the split back of a captain's chair. Great job; it's hard to find…read morethe seam. A couple of years ago they also replied a traditional rocking chair that Rocks On!

After learning as much as I could through google searches, I walked into Furniture Rescue without…read morean appointment. No wait. Joni was so helpful! She gave me advice on two pieces of furniture I need to fix. She also went the extra mile to search amazon for a potential item I could purchase which could solve one of the pieces. Afterwards, I wandered through the shop and looked at their for-sale items. I will be back in the future when I need furniture or furniture repairs! Thanks Joni!!!

We have purchased paint for three jobs at different times. Each time they did a super job of…read morematching paint or suggesting just the right paint for the room. We first went with our kitchen, later our family room and most recently the exterior of the house. I could not be happier with the paints and the customer service. The staff is so helpful. Thank you all.

It is very hard finding someone to really help you with choosing a paint color for a room,…read moreincluding the ceiling and trim colors. Gio at this Sherwin-Williams store did all that for us today. He made our trip so successful and easy. We tried yesterday to buy the paint at a different store and I did not find anyone to assist me. This is now my favorite store. I'll update when the room is finished.

Burke has one of the smallest Walmarts on the planet but it does not lack selection and price in…read moreits garden center! Plants start rolling in around the end of March and are stocked all summer. Herbs of any kind are stocked! This garden center also sells trees and shrubs that are way more reasonably priced than local nurseries. There is a huge selection of top soil and mulch as well as grass seeds and lawn care equipment. In the Fall they carry a great selection of mums and pumpkins! $3 for a huge pumpkin! Fall also brings out the bulbs! They carry bags that have assortments that look good together... super convenient! One thing I really like about this location is they always have container arrangements already made for the porch. They are thoughtfully arranges and ready for display. Sure this garden center is small but it is everything I need at a really reasonable price.