This happened a while ago but it's still on my mind. I arrived more than 30 minutes before closing…read moreand got in line, which was large because they had a sale that was ending that day. It took 20 minutes to get to the counter, leaving 10 minutes before closing for the kid behind the counter to mix my paint. He treated me terribly. When I tried to reason with him as a teaching moment it was worse. His busy day was not my responsibility. He had no problem mixing my one gallon before closing and I left with a minute or two to spare. Either hire better people or train the ones you have in appropriate customer service skills.

I have bought paint for over 17 years now as a painting contractor in four different states and…read morethis is the best store! Everyone who works there is willing to help figure out any problem that We have ever had. Delivery is normally not an issue, product selection is never an issue, they currently stock whatever we need we have a diverse client list! So sure anyone can have an off day but when you order from these guys practically everyday and they just keep crushing it, what more can they do!? Keep it up guys and girls.

The service there at the register is good. The selection is nice. I live not very far from this bi…read moremart and when i need to make a quick trip for supplies around the house its perfect. ONE THING I DONT LIKE is the old lady at the entrance gate. Ever since i bought a membership Ive always shown my pass. Even when I walk in and shes looking down at the counter i still pull it out from deep inside my wallet. Even when the people in front of me walk in and dont show it, when its my turn i do. Even when theres nobody there. AND THE ONE TIME I FORGET MY WALLET AT HOME AND WALK IN SHE DECIDES SHES GONNA BUST MY BALLS AND CHOOSE TO ACTUALLY CARE ABOUT SOMEBODY'S PASS. UNREAL. If this happens again im throwing the card in her face and shopping at Wilco from now on.

The employees are very friendly and knowledgeable and helpful. I shop here often and will continue…read moreto do so.

I want to make sure Gume and Pablo receive the recognition they deserve for their outstanding work…read more On more than one occasion, they have taken the time to accurately diagnose my issue and provide the correct sensor or replacement part needed to fix it. Their knowledge and expertise have saved me both time and money by helping me avoid unnecessary trips to a mechanic. Not only are they incredibly knowledgeable, but they are also hardworking, professional, and always willing to help. Employees like Gume and Pablo are a huge asset to the company, and their dedication does not go unnoticed. They truly deserve recognition for their efforts--and in my opinion, a raise as well! Thank you, Gume and Pablo, for your excellent service and commitment to helping customers.

Awful customer service people standing out the door for service they have 5 computers at the…read morecounter and one person manning the line (no so bright) while several employees walking around blind like no one is there. This particular store has gotten worse over the years. Maybe corporate should take a look.

I broke my friends sleeping cot and had spent numerous hours trying to fix it myself. I walked into…read morethe Hyland Ace hardware store, had numerous people ask me if I needed help. Neil opened up the cot, figured out the problem, found the hardware needed and fixed it for me in under less than 10 minutes. I only spent $1 on the pieces needed to fix a $300 cot that I no longer have to replace. Thanks Neil!! You are awesome and I will definitely be coming back!!

Bought a personal air conditioning fan . Didn't work outside, so I returned it…read more Friendly and professional staff did the return . Thanks!!!

Amazing quality. True craftsmanship. Exceptional service. The pictures say it all. It's…read moreexpensive but will be a heritage piece that will last forever. We have brought many pieces and the service and support was other worldly. Portland has many unique places. The joinery is worth the visit if you want craftsmanship and furniture you will truly enjoy.

Amazingly beautiful furniture and great customer service. Working with Leslie to get pieces has…read morebeen a great experience from day one. Our pieces were damaged from outsourced shipping. The Joinery handled the problem perfectly. They took them back, fixed them, and white-glove delivered them all the way back to California. Everyone from the sales to the delivery crew we have worked with is amazing! Will recommend to anyone who is looking for high quality solid wood pieces that last a life time.

My 70 year old living room hardwood floor needed some attention. They sanded it down to virgin wood…read moreand filled in any gaps or dings, mindful to keep the tile around the fireplace perfectly flush. If I didn't know any better, I would swear it's a brand new installation. I have a very small coat closet off the front door that I had them leave untouched just to keep some history of what it once was. Excellent work. Professional, responsive, and on-time. If I had anymore hardwood floors, I would definitely call them again.

I will give two stars to Divine Surface solely for the fact that they source very nice stone from…read moreanother company (called Bedrosians). Otherwise, I don't have much positive to say about Divine Surface. Perhaps if you are a contractor and you are used to dealing with companies like this, they are fine, but as a homeowner spending 7k, I expect detailed information about my purchase, install, and every single design question I have. The person we worked with there was vague, inconsistent, and challenging to communicate with. We were never consulted on the cut-out for the sink and when we complained that we didn't get the flush edging (that even the template that came with the sink suggested), we were told "well everyone wants it this way so that's what we do." Well, we are not everyone and we're the ones paying for it so I expect to be consulted. The reply made me feel gaslit and silly for even asking rather than taking the time to work through it. They installed a piece of backsplash where we told them not to - an entire piece of quartz super-glued to your wall where you didn't tell them to put one - can you imagine? We were so tired of dealing with them at that point that we just left it there. The caulking done on the backsplash behind our sink was discolored and cracking one week after they did it - my own husband who is not a contractor re-did it himself and its 100x better. For 7k, I expect good caulking. To top it off, the folks they use for installation (which are contracted by Divine and I don't believe direct employees) are the rudest people I have ever worked with. They came to my house without masks on, and as a woman home alone I felt uncomfortable asking them to put them on, so I told this to our contact at Divine Surfaces. To his credit, he did talk to them but boy oh boy did that installer make a show of putting on his mask when he came back to our house to re-install the sink. He grunted short responses to my questions, wouldn't look me in the eye and made sure I saw allllll the effort it took him to remove his shoes for my hardwood floors and put a mask on. I actually felt scared being alone in the house with him, he was that rude. Overall, this company lacks communication and more importantly, compassion or interest in their customers needs. My advice - source the same quality products from Bedrosians directly or from a different company, skip the hassle of going through Divine Surface.

These guys were great. I needed a new pump for my little water feature so I took the old pump with…read moreme and asked for their help. Though they weren't sure if they had a replacement it turns out they had the exact same pump (the last one!) that I had originally, which made reinstallation a lot less stressful for me. They also were ok with giving me my contractors discount since the pump was going into one of his projects. Looks like they have almost anything one would need for irrigation issues as well. Now I know where to go in the future!

When we walked in we were greeted by the official greeter "Maya", a very nice doggy, and then by…read morethe staff. We described what we were trying to do and they knew exactly what we needed/wanted. We bought the items for a very reasonable price and noted some other things we might need (we're replacing our 47 years old roof drainage system that is completely clogged/broken/crushed/inadequate). We were very happy with the service; happy enough that we are headed on our way there again to get more supplies. We would recommend this business.

They moved to a different spot which seems smaller. I did appreciate the motorized cart though…read morealmost every aisle was pretty cramped to get down due to carts filled with things in each aisle. It was a bit frustrating at times. I was trying to ask a person with an apron on where the restroom was and she barked at me that she was not on the floor right now. I was confused since genuinely, asking another human being where the bathroom is seems like a question you do not need to be on the clock for. Thankfully another person, who WAS on the clock, walked by and responded kindly that it was right around the corner. I think rude lady did not maybe hear my question since by the time I parked the cart, got the cane ready and was trying to walk to the restroom she was right there and I think had just come from the restroom. But she was now near aggressively in my face asking how she could help me. My turn to be rude and say I need you to kindly allow me to go into the restroom which is where I have been trying to get to. Thankfully the other folks throughout the store were super super nice and so very helpful. They even asked that I pull my car up so they could load up my groceries. And I love that they load them up into boxes - especially that they are smaller boxes because glass jars and such get heavy very fast and bags aide them to clang around a great deal. After chatting with one of the lovely folks that work there I also 'get' any rudeness from the gal I suspect really needed to restroom. But the other person thanked me for being a person that reminds her she likes her job. She said most people who shop there genuinely treat the people who work there with abuse. People will march up, not even great them, thrust their phone on their face with the item they are searching for. I was also doing shopping for others but am I the only person saying please and thank you? That earned me a person finding me an out of stock item for my customer. I was shopping for a vegan and I will say I found a ton of great looking stuff next time I need to go to a vegan thing - and I have such a thing in a few weeks!

Need my meatless jerky and looking for deals!! No deals though. And no jerky. It's becoming harder…read moreto find deals here, which is a bummer because they used to have LOTS of great deals ALL the time. I don't actually make my way here much anymore since the deals they used to have in abundance aren't worth the drive anymore.