I had a difficult to match color and had miller scan and match my paint…read more Unfortunately, the first attempt was a little bit off, but they provided great service and completely remade. The paint for me ensuring that it was a perfect match. Definitely better quality than you will ever get at Home Depot and I recommend this company and this particular store.

I thought I really liked this place but sheesh! Just realized for the second time that they gave…read moreme the wrong sheen for paint that I brought in to get more of. I don't understand with their records of my purchases and the cans I bring in that are bought from them that they get this wrong? Was doing touch up paint last night and realized this morning how wrong the sheen was. Ugh! And yeah, my bad for not catching this before leaving the store. Be warned.

We've been buying paint from the Clackamas location for nearly 18 years, and they truly know paint…read moreand color matching. We had one major issue involving another location where the second batch of paint was incorrectly tinted. The problem didn't show until the sun hit the house, and the color variances were obvious. We met with the owner, unsure how it would be handled, and he absolutely did the right thing. He acknowledged the employee mistake, took responsibility, and made sure our home looked exactly as it should. I think this family is amazing as the sister always helped me when I would shop for paint and she was always warm, giving and helpful. She made a lasting impression that her brother carried on! As local business owners ourselves, integrity matters to us. The owner went above and beyond to make it right, and that level of accountability is rare. We're extremely impressed and grateful. Highly recommend Powell Paint. -- Tim & Genelle Holub

Fantastic local paint spot with an onsite designed that can help you navigate paint selections,…read moreoffer advise and steer you down the right path at no additional cost. I feel very fortunate that I ended up coming into Powell paint Center to look for paint colors. My experience with the entire staff and the on-site designer was far above any other experience I had at any other paint store I had visited.

So I drove to this location to buy paint. I arrived around 1 PM and there was a sign on the door…read morethat says "off on lunch." OK-I get that retailers are really struggling to find staff (despite me hearing that there are a lot of college kids that can't find summer jobs). Even if they had to close for lunch WRITE WHAT TIME YOU WILL REOPEN!! This is just basic common sense. So dumb!

Huge changes to this store! Management and staff changed and since that change, it's been great to…read morego in. They are helpful! We have been back several times now to buy paint and other materials and now it's one of the favorites in the area.

Have been coming here a lot lately because I'm helping friends with the design part of a big…read moreremodel. Paint is the easiest way to transform a room, but selecting a paint color is far from easy! Color is a reflection of the light and color around it it so a particular paint color can look vastly different when you paint it on your walls and it reflects the hardwoods, carpets, furniture, etc in the room. I'm pretty good at seeing the "color" and tone in a sample, meaning is the gray pulling blue, brown, sage, purple? After painting several large swatches on the walls, I felt the gray we chose was pulling too much blue so we went back to the store with the goal of finding the same level of saturation but a few spots over on the color wheel so it would have a brown base. Luke was working that evening and when I explained the intention, he chose a color he felt would meet our needs. He also recommended painting the sample color on large 2x3 sheets of paper so we could move the paper to all areas of the room and see it in different lighting conditions. He said he wasn't trying to get us to spend more money, he was making this suggestion because we mentioned how the colors seemed so off because the existing wall is an orange tan. Sure enough, when we painted the samples on white, and put the papers in the wall, we were able to see the color more realistically. The color he suggested ended up being the perfect greige (gray beige) that we were seeking. We came back a few days later to find a pure white for the trim and were running into the same challenges. There is no pure white because white definitely picks up on the colors around it. We were in luck because Luke was there again! We had narrowed it down to Chantilly Lace and Super White. Without telling him our choices, we asked him which white would show as true white against the greige. Now, there are dozens and dozens of whites. Instantly he said Chantilly Lace. We painted more white sheets, put them on the wall, looked at them at night and in the daylight against the greige walls and hardwood floors. Chantilly Lace was the unanimous decision. Now, before we saw Luke, there was someone else working who was not nearly as helpful. In fact, it seemed like he didn't want to answer any of our questions or assist at all when it came to trying to decipher colors and how they would appear. So I think we had several super experiences because of Marcus. We have several more rooms to go, and we will continue to come back to Dick's Color Center / Sherman Williams because of the great advice and fabulous experience working with Luke.

I've been here probably about 15+ times…read more The staff is really helpful w giving tips on colors, finishes, and hardware to get your project done. And the quality of paint is exceptional. We've considered going back to Behr paint from Home Depot, but we keep coming back here due to great customer service. For Covid stuff - they have plexiglass up & the store usually barely has anyone here. Love this place.

These guys were great. I needed a new pump for my little water feature so I took the old pump with…read moreme and asked for their help. Though they weren't sure if they had a replacement it turns out they had the exact same pump (the last one!) that I had originally, which made reinstallation a lot less stressful for me. They also were ok with giving me my contractors discount since the pump was going into one of his projects. Looks like they have almost anything one would need for irrigation issues as well. Now I know where to go in the future!

When we walked in we were greeted by the official greeter "Maya", a very nice doggy, and then by…read morethe staff. We described what we were trying to do and they knew exactly what we needed/wanted. We bought the items for a very reasonable price and noted some other things we might need (we're replacing our 47 years old roof drainage system that is completely clogged/broken/crushed/inadequate). We were very happy with the service; happy enough that we are headed on our way there again to get more supplies. We would recommend this business.

I went into Ace Progress Ridge today to have two used paint cans shaken up and purchase one new…read moreone. When I arrived at the paint counter and asked to have the cans shaken I was abruptly interrupted with a very rude "I won't shake up that can" by someone named Jaron. I was very taken aback by his rudeness since I've had many cans of previously opened paint shaken up there before. When I asked why (in total confusion) Jaron said "I don't want your paint all over my paint shaker". I was so confused at this point I moved on to ask for help with the can of paint I needed to purchase. Jaron was just incredibly rude and refused to help by being short and condescending. I picked out my own paint. I then asked to talk to Chris, the store manager and now I know exactly why the employees act like this at this store! Chris said "I am sorry you feel that way" and tried to justify Jaron's actions by stating thy someone's can of paint spilled in their shaker. I am not at all upset that ace no longer shakes up previously opened paint cans - that is perfectly within the store's right to decide and I was very clear with Chris on that!! I am, however, appalled at how rude Jaron was and how Chris didn't listen to my concern about Jaron's attitude and instead tried to justify it with an explanation of why they don't shake up cans anymore. I reiterated I wasn't upset that they don't shake up paint cans anymore and Chris repeated, "I'm sorry you feel that way!" The number one comment narcissists make is "I'm sorry you feel that way"! The first rule of customer service is to never blame the customer and that is exactly what Chris did with a narcissistic comment. I asked to speak to Bob, the owner but have not had a call yet. This store needs a new mgr (just read the reviews here - this is a pattern) and some education in customer service. Don't waste your time here! Take your business to Lowe's or Home Depot!

Very empty outdoor area in the late summer was disappointing, as well as the fact that the plants…read moreplaced there, seemed like they were just put there to die. It isn't ever VERY busy there. The staff is nice, pleasant but in comparison to the Tigard store, this one is bare, harder to find things and just not as well organized. Ace is pricey, you're not going to get THE best value on most items but that's okay if you are in a rush or have an emergency. But you will OCCASIONALLY find a real deal. It's just not often lol. It's convenient but definitely not my #1 choice for Home Improvement.

Second time I've needed a custom paint match. This was much more difficult as the piece to be…read morematched was stained mahogany. I had some plain wood pieces that I wanted to blend in with the original. Kristin worked tirelessly to get just the right tone and tint even scrapping the first quart and starting over again. We finally settled on our best guess. Upon applying it at home, it turned out almost perfect. It didn't overpower the mahogany and complimented it well. Thank you so much.

Very helpful and friendly. My paint can rusted, they saved most of my gallon of paint by straining…read moreit and replacing the can. Excellent service.

I love the kind of attention, guidance, and patience you can get here when you have so many options…read moreto choose from. But the store closes at 5:00 PM, NOT 6:00. And 4:00 on Saturdays. (Closed Sundays.)