I've gotta give Parker (assistant manager) a huge thumbs up. Customer service is always top notch…read moreyet more importantly the employees at this store understand paint - how to spray it, which choice is the best (yes there are a ton of choices) and how to avoid bad decisions. Parker can give excellent advice because he actually uses the products and understands what works and what doesn't. Every time I walk into the store I know I will find the best answer and the best products. I wish all of my vendors were this effective and easy to work with - it would make my renovation business so much more fun. Sherwin-Williams should make sure they keep Parker (give him a promotion) and use his approach as a standard for all employees.

Stopped in yesterday to pick up some paint. There was nobody else there, so they took care of us…read moreimmediately. Got our paint + primer mixed up in no time and got us on our way. We had another paint chip we were hoping they could match, but it was just too small/thin. I would have given them 4 stars, but the two guys on duty were complaining loudly about something back in the work area, made me kinda uncomfortable. I walked around the store while they were mixing up the paint, the place was very neat and clean.

Have been coming here a lot lately because I'm helping friends with the design part of a big…read moreremodel. Paint is the easiest way to transform a room, but selecting a paint color is far from easy! Color is a reflection of the light and color around it it so a particular paint color can look vastly different when you paint it on your walls and it reflects the hardwoods, carpets, furniture, etc in the room. I'm pretty good at seeing the "color" and tone in a sample, meaning is the gray pulling blue, brown, sage, purple? After painting several large swatches on the walls, I felt the gray we chose was pulling too much blue so we went back to the store with the goal of finding the same level of saturation but a few spots over on the color wheel so it would have a brown base. Luke was working that evening and when I explained the intention, he chose a color he felt would meet our needs. He also recommended painting the sample color on large 2x3 sheets of paper so we could move the paper to all areas of the room and see it in different lighting conditions. He said he wasn't trying to get us to spend more money, he was making this suggestion because we mentioned how the colors seemed so off because the existing wall is an orange tan. Sure enough, when we painted the samples on white, and put the papers in the wall, we were able to see the color more realistically. The color he suggested ended up being the perfect greige (gray beige) that we were seeking. We came back a few days later to find a pure white for the trim and were running into the same challenges. There is no pure white because white definitely picks up on the colors around it. We were in luck because Luke was there again! We had narrowed it down to Chantilly Lace and Super White. Without telling him our choices, we asked him which white would show as true white against the greige. Now, there are dozens and dozens of whites. Instantly he said Chantilly Lace. We painted more white sheets, put them on the wall, looked at them at night and in the daylight against the greige walls and hardwood floors. Chantilly Lace was the unanimous decision. Now, before we saw Luke, there was someone else working who was not nearly as helpful. In fact, it seemed like he didn't want to answer any of our questions or assist at all when it came to trying to decipher colors and how they would appear. So I think we had several super experiences because of Marcus. We have several more rooms to go, and we will continue to come back to Dick's Color Center / Sherman Williams because of the great advice and fabulous experience working with Luke.

Drew and the gang at Dick's in Lake Oswego turned what could have been a $5K-$10K paint job into a…read more$250 one. We recently moved into a home where almost every room had spackled areas from wall hangings. There was no leftover paint and what's more, the paint on the walls had faded somewhat, affecting the color and sheen. We tried an app coupled with a paint fan from another store to try to match the walls. Spent two months experimenting and finally went to Dick's with pieces of our walls. Drew is an artist. He mixed a match for each of the areas and told me how to fan out into the faded part so the eye couldn't tell. Turns out, we didn't even need to fan out! I don't know how he did it, but the color and the sheen matched for all walls. It was a relief to us. Everyone at the shop is professional, on it and friendly. Also, apparently quarts are hard to get nowadays, but we were able to get them at Dick's--great because we didn't need to paint large surfaces. Make this your paint store! You will be VERY pleased! Jenny

I love the kind of attention, guidance, and patience you can get here when you have so many options…read moreto choose from. But the store closes at 5:00 PM, NOT 6:00. And 4:00 on Saturdays. (Closed Sundays.)

The entire staff is always friendly and helpful even when I go in to get more paint I've previously…read morepurchased and don't know the number or name of the color. This is the only place I will go for paint and painting supplies.

This store is fantastic! Every color you could imagine in paint and stain and customer service was…read morebeyond five stars for politeness and friendliness! Ditching Miller's, and coming here from now on! Bry our clerk was unbelievably friendly helpful and polite! Thank you!!!

This is the worst store. Just awful. The woman who works here is always whining about having to…read morehelp and when she does "help", it is decidedly very unhelpful and mostly patronizing. She is so unpleasant that I will drive *much* farther to go to a different store.

Run away, they are terrible. I came in here yesterday to buy a small amount of paint to touch up a…read morecouple of small spots in my bathroom. Somehow a cleaning product with bleach that I used around my shower tiles bleached the wall color as well. It was Sherwin Williams paint done by a contractor about 6 years ago. I told the sales guy what I needed it for and said a sample size should be plenty for what I needed. He failed to mention that the samples aren't actually real paint and are designed to peel off the walls. I found that out when I looked it up online. I came back today to ask for a refund credit towards buying real paint. A different employee helped me and after some back and forth where he said mixed paint is not returnable he agreed to give me a credit towards buying a small container of paint. He said he "took a bunch of money off." When I got the mixed paint and looked at the receipt he had taken $1.72 off - 15% off the painters tape I also bought and nothing off the paint. The sample was $11. Stay far away from this store, these guys are dishonest. I'm sure they are having a nice laugh at my expense. Give your money to a store that treats customers with respect and buy your paint somewhere else. I recommend Powell Paint.

This review is specifically for Paul and Seth, two stellar employees at Sherwin Williams! We are…read morepainting almost every room in the house, and these two have helped us countless times this month, always with big smiles on their faces. They're warm, professional, knowledgeable, and make a somewhat stressful process very cheerful. Thanks for taking so much care in what you do, y'all! It makes such a difference!

Wow! What service at the McLoughlin store today! I was helped by Maddy this morning and she was…read morelike... ON IT! She walked around another customer yacking with his salesperson to help me, she looked up an old order of mine, confidently knew exactly what I needed to match the paint on my house from 2020 and had it mixed up and I was out the door in 10 min.

I'm not a fan of leaving negative reviews but let me share my good and not so great experiences…read morewith this store. I guess you could say I am listed as one of their preferred contractors. I don't spend a ton of $ but as a contractor, they give me some perks. I've had good luck with their products and the service. For all of this they get a 4-5 star review. However, I received a 0-1 star experience today. Let me say, if your Apple phone says 5:59, don't expect to find the door unlocked. When did this store drop from 8pm to 6pm? They clearly don't care about retail service here. I guess go to Home Depot if you want a more rounded experience. So, the clerk inside ignores me. He won't come to the door and shut out the lights long before this time. So I wait and I wait, clearly he can see me. So then I knock and wave. But, as he gets within 5 feet of the door, it's clear he won't open it. I just have a 3 minute question that will save me a big hassle tomorrow. Nope! I won't help you. Too much to do so I can go home. Clearly the customer is not a priority in his mind. I guess we will have a nice conversation when I go back in there about customer service and how the customers needs comes first, even if it is 6:03 by now. What has happened to customer service in this country? I left you a 2 star just to drag down your rating. You probably deserve a 4 overall.

I always come to this location because of the friendly fun environment & their knowledge on…read moreproducts, especially stain products. Dave has been there for years and is always helpful & your guaranteed a good laugh. Desiree is nice and attentive whenever I come in and Mike is very accommodating and always carries my paint to the car for me. Great bunch and great selection! I will always shop here.

Yup, the service is terrible. Cost me 15 minutes for a five minute task when I was the only…read morecustomer in the store. I came away with nothing done. Taking my swatches to Walmart for great paint and matching service. Normally, giving a single star would make me feel bad enough to not even write a review. This review was SO earned, however, that I feel okay hitting publish.

I'm not much of a reviewer but Brush & Trowel isn't just a great (knowledgable!) paint store, they…read morereally go above and beyond. I've been getting paint from them for my house on and off for years because I am possibly too obsessed with Farrow & Ball paints. It had been a few years since the last time I ordered from them and I called about getting some paint I forgot I had to special order. I'd already done the primer on my home office so it was just sitting there, cleared out and unusable. While there was a *chance* the color might be in before the weekend, it wasn't a given. FedEx delivered the paint after they closed on Friday but they got it to me anyway rather than making me wait until Monday to pick it up. It it was so kind of them to do it and I'll be so glad to have my office back before the weekend is over. Everyone there is so nice and helpful! 11/10 this is where you want to get your paint.

We simply can't believe how well they matched the color *and texture* of a discontinued paint that…read morewe inherited from the previous owners. We talk about it at least once a week over dinner. It's basically replaced Netflix. Thanks team.

Worked with Evan today. Very knowledgable and great customer service! Will return. Thanksread more

I wish I could remember the name of the person who helped me! The most positive, happy,…read moreservice-oriented young woman in the world, truly. She seemed to know everyone's name (it was early morning, and I'm guessing a lot of the normal contractor clients), and was the only person in the store helping about four people. She moved quickly, multi-tasked well, and answered questions thoroughly and happily. She was awesome. I love that Rodda paint is made in Portland, but I would come in again any day just because of her awesome service.

Went to a fantastic event at 7 Dee's in Lake O. Joe is the reason I continue doing lots of business…read moreat this store. He makes great suggestions and has excellent solutions to problem areas. I never leave there with empty hands. Or an empty truck for that matter! Thank you Joe for being so great to work with. You make every shopping spree a lot more fun!! And a lot more expensive.

I have been shopping at Lake Oswego 7 Dee's for years, and always have a perfect experience with…read morethe selection, helpful staff, and health of the plants I purchase. Last week, I had the pleasure of meeting Joselyn, who took the experience to another level. She is very knowledgeable, kind, helpful, and went above and beyond what I expected. Thank you for hiring her!!