Jose turned this frazzled customer into an optimistic pool of calm. With several projects in play…read moreduring a full demo, our painters were avail earlier than anticipated. My painter recommended colors and I had selected a few awhile back. Jose patiently, and with humor, fanned those color cards back and forth like a dealer in Las Vegas. His comments about undertones were very helpful. I don't have the ability to break down colors. The store will also "shake" 3 unopened gallons I've had for 3 years. Today is Friday. JC Licht and Jose are this week's "grateful" moment.

ARE YOU A WOMAN? If…read moreyou answered yes to the above question you may want to reconsider going here for paint. I walked in here on Monday, September 30th. The store was pretty empty except for 1 other customer (a female) who was being helped by a female employee. I am a huge advocate when it comes to patronizing neighborhood businesses. I was in the area for a meeting. I decided to Google "Benjamin Moore" paint. I needed Benjamin Moore paint for a project at our house. I came across this particular paint store on Harlem Ave., several blocks North of Higgins and South of Foster Ave. The store is located on the east side of Harlem Ave. I was the 2nd customer in the store. I walked up to the front counter. I told a young man what I wanted (Benjamin Moore paint) and what the paint would be used for. I knew I needed a specific paint for a metal (steel) door. The young man was polite and professional. I did not have to buy primer because the paint already contains primer. All of a sudden 5 to 6 professional contractors walked into the store. It was obvious these men were spending hundreds of dollars on paint and other paint-related equipment. The one thing I noticed immediately was that male employees working at this particular store took care of all the MALE contractors. I was the 2nd customer in the store. I was the last customer out of the store. WTF! I walked up to the ONLY female employee. I said, "I know I am NOT spending hundreds of dollars, but I would appreciate it if you could check on my order. Please see if my paint is FINISHED being mixed." The young man who originally took care of me informed me that it would only take 5 minutes to mix the paint. It was already 15 minutes. I needed to get to a meeting. My paint was finished being mixed and was sitting in the back while the male employees took care of the male customers. As I spoke with the female employee I went even further. I can be a very blunt individual. I said, "How come all the male customers, who came in way after me, were taken care of right away." I said, "I guess because I am a woman I was put at the bottom of the priority list." She responded, "That's not true." Ummmm, YES, it is true! I personally experienced it for myself. You don't have to have a college degree to figure out that male customers are taken care of way before a female customer. If they cannot take care of female customers in the same way they take care of their male customers I don't want to patronize a chauvinistic misogynistic paint store. I noticed other previous reviews, by females, are very very very old. Outdated. I also noticed how the reviews by men rate this paint store with 5 stars. Men receive impeccable customer service. Women -- not so much! Although I did not spend hundreds or thousands of dollars, I expected to receive the same courtesy and customer service the male contractors received. When I walked in the door not one single person asked me "May I help you?" Or "Do you need any help?" I am not a second-class citizen. However, I was made to feel like a 2nd class citizen. I felt invisible. Finally, talking about a customer, after a customer leaves the store, is very unprofessional. A young male employee slammed a customer, AFTER the customer left the store. I heard the entire conversation between employees at the front register. They didn't care that other customers were present. This is very, very unprofessional.

I went in & had a piece of glass cut for my picture frame he measured it & cut it rite away we…read morewaited for it & it fit perfectly this is why we go there although its out of our way we live in West Rogers Park . Ill keep going there for now they have great customer service always say hello when you walk in & willing to help you with anything you need. Thank You keep up the great work.

Alec, the manager at Ace Hardware, was incredibly helpful today--thank you so much! This…read moreneighborhood store is truly a treasure.

Called to order paint to do touch ups in the house. Was able to provide color name & code and they…read moreput together a perfect match. Nice experience over the phone and they offered easy curbside pickup. Will shop at this location again.

Came to the store to get a paint sample refill and also brought in an "outside" store flat white…read morepaint just to be shaken. They immediately gave me attitude that they won't shake it since it's not there product. Okay, attitude but whatever right. Then I ask them if they could open the older plastic paint sample top and they both roll their eyes at me and they can't do that with either ( their own product). Terrible attitudes for employees. One of the guys (white guy) was in a bad mood. Gotta love it when you leave your business in the hands of employees like this. I won't ever be doing business here again, and I'll go out of my way to let all my business contacts know and do the same. Too many other shops to support that actually support and respect a paying repeating customer.

Great service. Very knowledgeable staff. Quality paint & stains. These guys know their stuff…read more Also they will custom mix colors to match or compliment your existing colors and keep the custom recipes on file if you need them again.

Peter at Skokie Paint has been a huge help on my projects, from drywall repair through the final…read moretop coat. With his guidance and the right pro-grade materials, I was able to get a professional-looking result on my first attempt painting two full apartment units, and I stayed on schedule. I can only imagine how much more difficult it would have been relying on the paint departments at big-box stores. I'll definitely be back for future projects.

I m so impressed with the customer service, wow !! I had to go back and adjust my paint and it was…read morea wonderful experience. Nick helped me to get it right and answered all my questions. Very kind and professional. When I got home I told my husband about it and he asked who helped you . I said Nick and my husband " of course he is a very nice person. He always goes the extra mile . Thanks Nick !

Great customer service! I stopped in yesterday to buy paint sample swatches. The store manager,…read moreJake Spizzirri, assisted me and he was so helpful and friendly. I'll definitely be back and will be sending clients to this location.

Lynn was extremely knowledgeable and helpful in helping my mother pick out the perfect color paint…read moreand gloss for her kitchen and ceilings. It was an easy and painless experience. We went to the Benjamin Moore store on Roselle road in Roselle and was in and out in 30 minutes. If you want quality paint a a reasonable price dont go to the "big box" stores, come see Lynn at the Benjamin Moore store in Roselle. You will NOT be disappointed.

The owner has been doing this for so long he can do it in his sleep, better than anyone else on…read moretheir best day. Premium selections of materials at amazing value

We had Painting Express hang wallpaper in our powder room. Steve and his team were professional,…read morefriendly, responsive, and on time. Best of all - the wallpaper looks great!

I hired Steve and his team to paint the entire interior of our house after we bought it and before…read moremoving in. Steve and his team were super communicative, worked fast and our walls look great. Even with some minor setbacks (out of their control) they were still able to finish on time for us to move in on our originally scheduled date. Steve was easy to reach via text with any concerns or feedback and quick to integrate it into the work. Finally, we received several quotes for the painting job and their prices were super reasonable. Highly recommend them and will be hiring for future painting projects!!

This is the NEW Ace Hardware of 2025,and it is not run by professional adults any longer…read more Several times I ask for help from the kids at the register.... And get a blank stare.You will no longer receive hands on help or advice, merely a " Oh go over there and see if we have it"... oblivious cash register teens could care less if you find what you need... The poor service is unbelievable , unprofessional. . I give zero stars to the New Ace Skokie Hardware. Go to Menards down the street. They want to actually help you and save you money as well.

After numerous years of brutal, intestinal fortitude testing winters - my screens were beat up and…read moretorn or full of holes. Snow, ice, wind, hail, it just all adds up. I first went to Menards and then Home Depot and they all said the same thing - we have the screen materials and tool kit but we don't do that type of work. In fact, Menards specifically mentioned Skokie Ace. So I came in and we got what I would consider a fair estimate for 8 of my screens. Now - could I have done this job myself? Of course, and I say that without flinching. The question was, do I sacrifice a Saturday afternoon to replace all of these screens? No, because I could be Yelping. I decided to pay for this work to buy some time. You may disagree but my Cost vs. Benefits analysis led to drop off all of my screens. I opted for aluminum this time and they were all expertly replaced in a matter of days. Excellent customer service by Carlos of Skokie Ace. I received two messages informing me to pick up my screens. In the words of Ace Frehley - your customer service has Shocked Me!!!

I would never step foot in this store again. I asked for help and the man I spoke with could not…read morehave been more condescending or chauvinistic. I do not know how I managed approximately 25 years in the construction business without this kind of attitude. Marsha B

Friendly and helpful staff . They take their time to help you without any pressure to buy. Well…read morestocked and clean store.

This is one of my spring must-visits as a veggie gardener! The labyrinth of greenhouses boasts…read morecountless varieties of vegetables and flowers. The prices are very reasonable, although I've found that the seedlings are sometimes not as mature as other nurseries. The parking situation is along the road, and there's a crazed energy when everyone is navigating the narrow aisles with giant carts of plants. Nevertheless, if you're looking for hard-to-find varieties, this is the spot!

This place is legit and has every kind of vegetable you can imagine. The prices are great as is…read morethe service. All seedlings are well attended and in great condition - translation: healthy and hearty. The staff is knowledgeable, friendly and polite. I was searching for a hard-to-find scotch bonnet pepper seedling and they had rows of hearty plants. I drove 40 miles one way (after reviewing their plant inventory online) and found what I was looking for. Go visit these folks, you won't be disappointed.