This rainbow terra cotta pot display caught my eye as I was coming over the train tracks on 31st so…read moreI had to stop. I love hardware stores and I love Pride Month decorations! I stopped in and planned to buy one of each rainbow pot, but I got distracted by the amazing rose bushes! I bought a gorgeous white rose bush for my mom and forgot to buy all the rainbow pots! I'll have to head back there soon. Staff members all greeted me and asked to help, at least 4 different people, wow!! So friendly and helpful. The store is clean, organized and well-stocked. The plant selection was excellent for a hardware store, wow. Not cheap. But I think the price point was reasonable. Loved this shop!

Store was immaculate and Scott and Kim were great! They walked with us and helped us pick out the…read moreright products for our lawn and plants for our backyard. Would never go anywhere else.

Customer service here is great. When I was there to buy some products to stain a door they were…read morevery helpful with suggestions. And today an order I placed at Ace.com got messed up because part of my order was cancelled and the employees at this store took the time to straighten it out. They went above and beyond.

Very expensive, staff are not very helpful. Went to buy a broom after looking on line, found one of…read moreless quality and was more expensive then the good one I found online. Just go to the Ace on cermak and you'll get what you need. Besides the manager Tony is always helpful and will find you what you need when in doubt.

Great know how and customer service. Handyman service for repairing items is amazing. Highly…read moresupport and recommend this business!

Fantastic store. Great customer service. Staff is incredibly helpful. Well-staffed. They keep our…read morelawn mower and snow- blower in good repair, fix screens, sell all kinds of hardware, suggest solutions to fix various items and make recommendations for professional tradesmen. Just what we need in town!

This is, hands down, my favorite Menard's store! Have been going there periodically since they…read moreopened and I lived in nearby LaGrange at the time. Now I'm a little further out but still make the drive there and it's not far from my work, gives me an excuse to go back to my old stomping grounds. They have everything and the store is so well laid out, I can usually find things easily, and honestly the "conveyer" escalator for shopping carts blew my mind years ago when it opened! Love their selections and their prices. Will always check there before anywhere else! Best selection of lighting, bath/kitchen features, appliances & patio/outdoor furniture. I could spend hours at this Menard's just browsing and making lists and mental notes of design ideas.

I have shopped here several times. Be sure to know your price points before you go in and do NOT…read moreassume the sign that is over the item is the actual price. A couple of times I have gotten to the register with an item only to here, "Oh that was the wrong price on that item". They do NOT stand behind their own errors. Also be careful when using a "redeem" coupon, given when you purchase items that have a mail in refund. There are "strings" attached to using the coupon. Overall, this is a decent big box store, but be careful.

The Brass Tacks: This place is the real McCoy local hardware store with a real helpful hardware…read moreman. This location was originally the location for one of the corporate hardware chains that pulled out several years ago. It is now run independently by a family team. It's one of those locations where you wouldn't be surprised to see a Fatfender pickup or two parked in front. In terms of selection It has everything you'd expect to find in a local hardware store packed into a non-big box space. Sure, you may pay a couple of extra cents for some items, still a fair value for the convenience, but not enough to drive you to the anonymous experience at a big box. Give them a try for a little more personalized attention.

In an era of massive, impersonal big-box stores where you have to walk half a mile just to find a…read morelightbulb, Clarendon Hills Hardware is a breath of fresh air. It's exactly what a local hardware store should be: organized, stocked with quality tools, and staffed by people who actually know how to fix things. ​I came in for a specific project and instead of just pointing me to an aisle, the staff took the time to talk through the repair with me, saving me a second trip and a lot of frustration. It's clear they care about the community and their craft. Whether you need a screen repaired, a key cut, or just some honest advice, skip the drive to the giant retailers and support this local gem. Highly recommended!

Ace Hardware (Buikema's) - Naperville, around 8:40 PM this morning February 4th…read more I had a great start with the first cashier who was genuinely helpful showing me how to use coupons in the Ace app. But she got pulled away to handle something with another customer and asked another employee to finish checking me out and apply the remaining discounts. That second employee (older woman, blonde hair pulled back, glasses) made a very obvious full-body "really?/come on" reaction and rolled her eyes while I was pulling up the last coupon. She used a rude tone, pointed the scanner at my phone impatiently, and acted annoyed the entire time I was trying to show the final discount. I asked calmly if she was aggravated that I used coupons. She walked away while responding, wouldn't engage, and said I "misinterpreted" her with her back turned. It was crass and uncomfortable -- especially since I was polite and simply using the store's own app discounts. I shop here because I expect friendly, respectful service. I hope management addresses how customers are treated when using coupons. I'm not trying to play the senior citizen card but I am near 65 and I do fuss with apps. I wasn't born with a cell phone in my hand!

Longtime Customer, but Disappointed by Recent Service ChargeI've been a customer of Fullers…read moreHardware ever since I moved to Clarendon Hills, and over the years, I've relied on them not just for hardware needs but also for home repair services. They've always been helpful, knowledgeable, and a great local resource -- which I really value. However, my most recent experience in October 2024 and May 2025 left me a bit disappointed. A heavy picture had fallen in our bedroom, and since I couldn't lift it myself, I called Fullers for help. They sent two people, who re-hung the picture in about 10 minutes. I also asked them to recaulk a small section (about 10 inches) in the shower, which took another 10 minutes. I was surprised to receive a bill for $175.00. I assumed this was a minimum service charge, and I paid it, but it still felt quite steep for a total of roughly 20 minutes of relatively simple work. The first week in May 2025, I called and told them the calking they had done was again in bad shape and been done right the first time. They sent someone. Took 10 minutes to repair and charged me another $175.00. I called to complain.was given no relief and I think was treated discourteously. While I appreciate the responsiveness a of the service, I think it would be helpful if the pricing structure -- especially for small jobs -- was more transparent. I won't call them again for minor home repairs in the future. There is a saying often heard in Hinsdale---"I've been 'Fullerized'. Now I know what it means. Caveat Emptor

This was by far the worst Ace Hardware experience I have ever had. I went in to purchase 6 screws…read moreto complete an installation of something I had purchased. I asked for help from the helpful hardware man. I believe I was helped by the store manager, who was asking me questions like he was the customer and I was the employee. Why do you need 6 screws when it came with 12. Do you need 3/4 ? I don't know what is 35mm? Eventually, we both decided what screw that I needed, and I proceeded to make my way to check out. I saw that there was a sponge for 3.99 note in corner that this sponge has been priced 3.99 since 2/22. Not a bad price so I go to buy the sponge and screws. The lady checks me out and sponge rings up 4.59 And I immediately say wait the sponge is like 389 or 399. It's definitely under four dollars. She replies it rang up 4.59 so that's what it is. I said well if you would go look your price is marked differently. She said I can just tell you that this is what it rang up and this is how much it cost. I did buy it because I needed the sponge, but I went back and took a picture and showed the manager the same manager that helped me with the screws who is not far from the cash register and they both left about the fact that I went and showed them that it was 399 and she charged me 4.59. And said oh well Scott needs to fix the prices looks like Scott missed this one oh well. I don't know why they think that they're entitled to 50 extra cents. I just think it's shameful and there's plenty of Ace Hardware's. That have way better attitudes. If you're looking for a helpful hardware person do not go to this Ace Hardware

Excellent customer service.picked up my screen door repaired it and redelivered once completed.read more

I walked in to get my window screens repaired and the customer service was top notch. I can't…read moreremember the last time I walked into a store and received such good service. I will be shopping here more.

I had recently purchased my first home and needed all the lawncare essentials. Being a single…read morefemale and not knowing much about things of this nature, I went to the Ace Whitmore. The store manager Derek was very helpful and spent time with me in picking out a mower and explaining how to use it. I signed up as a rewards member (it's free) and got $100 off the Ego mower and an additional $100 off the Ego blower/trimmer combo! I also received and used a $5 off $15 coupon via text. Derek explained the batteries on Ego are interchangeable, which was an added plus. I recommend anyone who needs some extra assistance to go to Ace. The people will ask if you need help and spend the time with you! Thanks again to Ace and Derek!