I purchased a fairly sophisticated alarm system from Mitchell over two years ago. I initially…read morereached out to him because I wanted more than the "2 doors and 1 motion detector" intro package offered by the national chains. Mitchell came to my home and we spent hours designing a system including not only all of the typical stuff such as door and window sensors and motion detectors, but also glass break monitors and water alarms for the laundry room and sump pump areas. Mitchell did not "sell" any of this stuff to me. I asked for it and we designed an excellent system together. The reason that I am writing the review today is because this is the first time that I have spoken to Mitchell in over two years. I received an alert on my control pad that a battery was low and I didn't know which device needed the new battery. I called Mitchell on his cell phone. He picked up on the second ring. I had the battery in a drawer and he identified the device and walked me through the battery change over the phone. This tells you a couple of things: 1. The equipment that Mitchell sold to me over 2 years ago works without issue. I literally have had not spoken to him in over 2 years because I have NEVER had a problem. My big problem today was that I needed a new battery. I'm OK with that. 2. Mitchell answers his phone. He is extremely responsive and knowledgeable. Mitchell is a good guy. He knows what he is doing and he sells good stuff. I recommend him without hesitation.

I had a security camera system installed by Michell over 10 years ago and I recently started having…read moreissues with the recording and playback. He suggested we troubleshoot over the phone before sending a technician to my house. Since the equipment is old, he had to send a technician after all. While I was waiting for the technician to arrive, I fiddled with the settings and ended up resolving the issue on my own. What really stood out to me was the honesty--both Mitchell and the technician could have easily said I needed new equipment or upgrade or unnecessary work, but instead they were supportive and completely upfront. Very fair, trustworthy, and refreshing to deal with a company that operates with integrity. Highly recommend for your security needs!

I needed a video doorbell monitor connected properly and reached out to Royal…read more Michael was prompt with his reply and making the appointment. Sunday was super convenient for me and Michael obliged. He was very communicative and addressed the issue promptly. His rates were super reasonable. I highly recommend!

Our remotely located security card system had a network error. We could not issue or revoke any…read moreaccess credentials. Micah responded to us quickly and had the problem fixed the next day. His service is reliable, friendly and best of all, he does not quit until the problem is fixed. I'd be happy to use his services again.

I contacted this company that my friend recommended since I was having some issues with computer …read more Their response time was very fast which I was happy about since I can't survive without my computer. At first I thought maybe it was something simple since I'm not very tech savvy but after the guy came I realized there was some damage but the IT guy was super knowledgeable. I hate when you call some IT company and they know less than you. He gave me some options which I appreciated since sometimes all they want is what is more convenient for them not my pocket. I was very happy I called them since they were fast, professional and got my problem solved.

I had a WiFi network installed by professionals that never worked well and after multiple visits…read morefrom them, many of them where they charged me, I just got so frustrated I called Smart Start Networks. They were amazing. They evaluated my current system, which is also integrated into an AV system, wrote up a proposal which I accepted. The system they installed is amazing. I have never had as good a WiFi system in terms of strength of signal, speed and reliability. As important, this Smart Start does what they say they will do without any surprises. They call when they say they will call, show up for appointments on time and really back up their services. In my case there has been nothing to do, since their system is working perfectly, but Smart Start Network has followed up a couple of times in the first 30 days after installation to make sure I was 100% satisfied. If you have a WiFi system you want installed, or have an existing system you would like upgraded I would highly recommend Smart Start Network. Lastly, Phil was the senior technician on my job and was phenomenal. Gina works in the office and is fantastic as well. This is my first Yelp review. I felt compelled to endorse this company because they are a breath of fresh air in NYC, where quality of product and service are often hard to find!

Terrific service super helpful and knowledgeable solved my problem very quickly. I got my intercom…read moresystem back in order within 24 hours

The company was very helpful and knowledgeable when initiating the contact. They were able to do…read moreexactly what our company needed. They also worked fast and efficient.

I called to get pricing and the person who answered the phone hung up the first time without saying…read moreanything. I thought it might be a mistake so I called back and after she answered rudely she asked "what do you want". I got out two words and she hung up again. Just down right nasty!!! And its a MBE Minority-Owned Business Enterprise (MBE)

From the owner: We specialize in the Sale and Installation of Video Surveillance, Burglar Alarm and Access Control…read moreSystems.

Good service but unfortunately not longer in business. Value of good and services are reasonable.read more

Andrei did an amazing job, very professional and precise. Installed an entire security camera…read moresystem with 6 cameras and a video recording system with monitor for our Brooklyn Co-op - all in one day! The footage/picture is crisp and the system is up and running without a single problem.

Sparrow locksmith replaced all my locks quickly and expertly. I upgraded to the Yale smart lock…read moresystem and my house has never been more secure. I have been a customer of sparrow for 10 years and they have always done the best for me.

I can't thank Sparrow Security enough for the incredible service they provided for my home in…read moreBrooklyn. From the beginning, Dror took the time to understand my concerns and walked me through every step with patience, care, and true professionalism. The installation was smooth, and easy to use, and most importantly I now feel a real sense of safety in my home with the 24/7 Sparrow Security front lawn sign! It's rare to find someone as knowledgeable and genuinely dedicated as Dror. I deeply appreciate the personal attention and top-quality service. I highly recommend Sparrow Locksmith and Security Systems to anyone looking for dedicated professional services and real peace of mind.