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    Sheridan Nurseries

    3.5 (6 reviews)
    Open 9:00 am - 7:00 pm

    Services - Sheridan Nurseries

    Landscape design

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    15 years ago

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    5 years ago

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    8 years ago

    Expensive with poorly trained staff. I spoke to four people and only one was knowledgeable about plants.

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    Distinctly Patio

    Distinctly Patio

    (11 reviews)

    Very disappointed with the after-care service. Purchased a propane fire table one year ago at the…read moreNational Home show. This year, only after a few uses the entire table caught fire. I reached out, and per my own research and their suggestion, cleaned the venturi tube which can cause an ignition. Tried to light it again, and the entire underside of the table went up in flames. Clearly this was not a maintenance issue. This was very dangerous, and I reached out to customer care in the Spring. I realize due to Covid things are taking a bit longer but I have been very patient. It is now September. More than a dozen emails back and forth and I have ben told this is a 'maintenance' issue and they would not be able to assist, yet how can something be deemed a maintenance issue if no one even came to look at it? The entire summer has now come and gone and I have not been able to use this product due to the fear it would explode. Several unanswered emails, showed a copy of my invoice - why has it taken almost 5 months for this to be looked at? I am very disappointed that I purchased a product over $1000 and have been completed ignored about my concerns due to the dangerous nature of the situation. And worse, that I cannot even enjoy it for my personal use. No attempts have been made to rectify this, however I did receive an email back saying I could pay an additional $400 for a new table.

    Do not purchase from this company. I also purchased a patio set at the March Cottage Life Show and…read morewas told it would be ready in May. No responses from them after multiple calls and emails. My husband had to take a chance and drive from Vaughan to Kitchener to see if our patio had arrived. That was in JULY. They didn't even have the decency to let us know it was there. However, we have yet to receive the coffee table. I am still trying to get a hold of someone for that. I have paid in full and still waiting. This company is atrocious. Spend your money elsewhere.

    Sheridan Nurseries - gardening - Updated May 2026

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