Not easy to work with After completion could not get in…read moretouch with to correct issues we had Terri was great Ken never came to check out work Finding little things not done correctly year after work trim not nailed cabinets cover up drilled holes

My mother hired this company to create a bedroom in the basement. The quality of the work was good,…read morehowever they created a wall around the HVAC system. My mother is 86, and didn't realize that this was the case until she needed HVAC service and was told they could not get to the system as walls were built around it. I contacted the company, asking for someone to meet me there to discuss what to do for my mom's house. I received a very rude reply from Ken Witt, he said that I wanted it this way and he could not get me to understand that this was not right. He approved the design with the walls built around the unit even though he knew it was wrong. Why would a company do that and insist that i wanted walls built around the HVAC system? I replied that it must have been my daughter in law he spoke with and there was no reason to be rude. My daughter in law is not confused, she said she did not ask for this. He stated he would not come to the house, and would not do anything about the issue. What company builds a box/walls around a elderly lady's HVAC system, even though they admitted it was the wrong thing to do? Witt remodeling is who. I contacted the BBB, they cannot help since it is over 12 months ago. My elderly mom now has to hire a second company to come and tear down walls and build something that allows access to the HVAC system. In addition mom requested a closet and they refused to do that, stating it was not possible. The company clearly knows how to say no to an unrealistic request, so why would they say I wanted it that way. I wish they would have done the same for making my mom's HVAC system closed off. To date there has been complete refusal to fix the mess they created. The reply to my BBB complaint was not a resolution, but a statement that I inserted myself into the situation and started making accusations. That is true- but for a reason and everyone knows that is not a resolution. Good luck if you choose this company, while I admit the work they did was nice and seems high quality, if there is a problem you will be met with rudeness and refusal to help you. These people did the wrong thing by an elderly widow, and they are not even ashamed or offered any apology.

Zac and his team continue to do great work for customers sent his way. High quality, higher levels…read moreof service. Would strongly advise their services!

Prompt, provides great service, and reliable. Miguel is the first contact when we need any repairs…read moreor updates to our home.

Just an update to the review posted about 18 mos. ago. In the thousands of dollars I spent with…read moreTarvin to have our plumbing issues resolved, we paid to have the plumbing beneath the sink repaired due to a leak. Needless to say, their repair hasn't held. The pvc piping they installed won't even stay together. It only held for a few months and then just came apart-- leaving us with having to have a bucket beneath the sink. I'm just frustrated enough to write this updated review now because I have to pay to have another plumber come out to fix their work. These people are predatory and unprofessional. Would not recommend. What would've been nice is if the owner of this plumbing company saw the invoice number on my receipt in the last post and tried to reach out-- but he didn't. Instead he implied that we didn't even have his company service my mother's home. Having integrity in your business -- owning a job and its result means something.

I woke up this morning, ( Jan 21 2025) and had no hot water coming from my sink faucet ... No water…read moreon the hot side at all. The overnight temps were below zero, the water supply is on the outside wall = frozen pipes. I called a number of local plumbers, and no one had anyone that could get to me quickly. Tarvin initially told me I would have to be a work in, understandably, I was not the first call for frozen pipes! Maybe 20 mins later, I received a call back from Tarvin and they told me a tech could meet me at my house in 45 mins. When the tech arrived (cannot remember his name), he told me they pulled him from his office duties for the day to take care of my issue. He was polite, friendly and got right to work. Within 15 mins he had the frozen line thawed, with no apparent leaks (fingers crossed). Polite, professional and reasonably priced. They also recommended a permanent fix for the freezing issue. Tarvin will be my 1st call for any future plumbing issues! Jeff H

Exterior Trim Repair Carpenter service…read moreBy Dan Green in Batavia, OH Nov 03, 2023 *** Was looking to have the gables redone. From start to finish, Erik, Owner of Big E was professional and communicated each step of the project from the quote (fair pricing), scheduling, any delays and accommodated the work around my time frame. Showed up on time, workmanship as a skilled carpenter and cleaned up after job was done. I highly recommend Big E and Son and would definitely recommend him to family and friends and rehire for any future home projects.

These guys were awesome. They did not want money up front which made me much more comfortable with…read moreusing them. They completed the job quickly and efficiently. I could not be happier nor more highly recommend them.