I typically don't leave reviews but I felt like this one was warranted, giving three stars because…read moreI'm overall satisfied with my purchase process was quick BUT whenever I went to test drive the truck they told me the battery was dead turns out it was an ignition issue and they were going to let me drive it with a tire going flat. I ended up purchasing the vehicle, in the purchase agreement that they wrote up stated that they would replace the batteries and the tires.... 24 hours after I drive off the lot my front right tire explodes and I almost wrecked the truck then I get stranded in the tractor supply parking lot because my truck won't start, the ignition went out. So I had to pay for a tow, new tires, and an ignition within 24 hours. I brought this issue to their attention and they apparently don't care, I understand sold as is no warranty... but do better. Tires shouldn't be exploding right after driving off the lot and I have a sneaking suspicion they knew about the ignition. Thanks Arriba Motors! If you would like to reimburse me for my troubles I will delete the review! Call me!

SCAMMERS don't buy anything from here we put 8k on a truck stole our money and they repoed it and…read morethey don't wanna give it back we were paying on it and everything and they cut the contract and from what I see the reviews they do this to everybody this place need to be sued and shutdown

I came here with my sister to help her find a dependable used vehicle, without all the hassle that…read morenormally comes with buying a vehicle! And that's exactly what we experienced with Mike! It was quick, simple, and peaceful!

Mike is a great salesman. He was not pushy. Help us pick out a truck. Let us looked and I said…read morethis is the one. We bought my truck very nice Dodge and so glad we stopped in

From the moment I spoke with Debbie and Mike (before I ever walked in), I was treated like family…read more The team went above and beyond to make the car-buying experience not just easy, but truly amazing. Every step of the process was handled with care, transparency, and genuine kindness. It's rare to find a dealership that not only delivers on professionalism but also makes the client feel valued and respected. If you're in the market for a new car, it's absolutely worth the drive to do business with these trustworthy, dependable, and all-around amazing folks. I couldn't be happier with my purchase--and the experience that came with it.

Quick place to get an oil change. Great job by service team taking care of my Dodge Charger.read more

December 2021 Our 2016 F-150 sunroof glass had cracked, and we were going to be out of state for…read morean extended length of time, so we left the truck at this dealership for a replacement. The service manager assured us that the repair would be complete upon our return, and that he would call us to let us know when our truck would be available. We returned home at the end of January, 2022 --no contact from the dealership during this period- to find that nothing had been done to replace the sunroof. The dealership had our truck for six weeks and nada. The service manager had no explanation for the inaction and in fact got hostile when we asked why we had not even been called during the 42 days the dealership had our truck. To be fair, we were angry as well, but no apologies for the waste of time or the undelivered work. We won't be dealing with Gabriel/Jordan again.

I bought a new 2018 F350 Super Duty from them and that was a good experience. During 2022 they had…read moreno Super Duties due to Covid so I bought one in San Antonio. However, service here is, well, Mama said if you don't have anything nice to say................

Their repair shop is the greatest, and reasonable price. The staff is the friendliestread more

Purchased a truck from Mr weaver himself excellent customer service super friendly and attentive to…read morethe needs of truck I wanted I will totally recommend y'all stop by and check out the cars and trucks in the lot .. thanks again ....

We bought our Hyundai before there was a dealership in Huntsville, so I have no experience with…read morebuying a vehicle. However, we have dealt with them on repairs and warranty work and have always had a very good experience. Hillcrest has sold off the Ford and Hyundai franchises separately. I have only been to the new Huntsville Hyundai to buy parts. The parts manager really seems to know what he is doing and is very professional. Based on my experience with their parts department, I will definitely consider buying from Huntsville Hyundai the next time we look for a new vehicle.

I have my Hyundai serviced there once a year and the service is the best in town. They get you in…read morethere on schedule, tell you whats happening and the price is always what they quoted you. No surprises. I wanted to purchased a new car there but I just couldnt afford it, but let me tell you. The salesman and owner sure did everything in their power to make the deal...and they did, just a little too far out of my budget. But, they will work with you. They are honest and professional salesmen and that hard to find these days.

So I will start by stating I did not purchase my vehicle here but I only brought it in to be…read moreserviced because they are a ford dealership close to my house and I own a ford edge. We were unsure of the issue so we trailered my car here. They let us know what the issue was which ended up having to have computer replaced. So we agreed to have it replaced on Monday..of course the part had to ordered so by Friday they called and said it was done BUT all of a sudden every single part of the brake system needed to be replaced. On Monday they called and said 1 part needed to be replaced and it would be done by Tuesday...on Tuesday they called and said another part needed to be replaced and it would be done on Wed on Wednesday same thing! So on Thursday I was told my car was ready and ended up spending almost DOUBLE the price. Well, when I went in to pay and get in my car it was full of oil in my driver seat, steering wheel, the middle console and my door. I was almost in tears because they had already had my car for 2 weeks. I just paid a whole lot of money to them and they had to nerve to give me back my car so filthy from oil. Now I can say my car was not in tip top clean state but that was from ME. Not some worker who decided it was perfectly acceptable to return a customers car with not only oil stains but left a lipgloss in my seat and almost half a tank less of gas. The only reason I am ok with giving them 1 star is because when my husband did call up...obviously very upset they agreed to have my car detailed..which was done in 1 day and done pretty well. I would have been happy with them just cleaning up their mess and given me back my car. Also, when he spoke to different people he always said they were very nice. I just wish they would have workers to have sense enough to cover the seat with plastic and if they dont have it then at least clean the mess they left. I would never recommend this place for service to anyone. it was a nightmare.

I made the mistake of recently buying a truck from these idiots it took over a week to sign the…read morepaperwork and I week later I'm getting a call saying any more paperwork the finance people have no idea what the finance companies need is by far the worst customer service I've ever gotten at a car lot I would rather pay more and go somewhere else with better customer service then deal with these horrendous customer service at Anderson Ford

Went in to purchase a Truck. Drove two hours out of our way. Our sales man was fantastic and we…read morewere in and out in four hours. On the way home the check engine light came on. They had already closed so we continued home. I called them the next day and informed them. Their sales Manager Brandon called me back and told me to take my vehicle to the nearest dealership and they would "Help get this taken care of". There were major repairs that needed addressed and we were also informed that the truck had blatantly obvious signs of an extreme engine fire. They never informed us of an engine fire before purchase. The dealership was able to pull up the digital records to show the dates the codes were cleared off the vehicle. Right before we bought it of course. After the dealerships communicating back and forth regarding the repairs and issues and Kramer failing to reach back out to me. I had to reach out multiple times to Brandon. He was very accusatory and belittling. He accused me of lying about circumstances regarding the state of the vehicle and miss understanding him. He would not honor his word. He was such a weasel. Again our salesman was awesome but Brandon made this cozy small town dealership feel like we did some sleazy Craigslist deal. I won't buy from here again and I'm telling everyone I know not to purchase from here. Buyer beware!

Our experience with this dealership was extremely unprofessional. The sales director, Brandon…read moreRobinette, was condescending and rude--calling our friend 'lady' while dismissing reasonable questions about pricing. He refused to explain why wheel locks were being overcharged ($365) compared to the Toyota dealership website (less than $40) and questioned why we requested a $4,620.73 discount related to dealership add on options and overpricing compared to other market options, ultimately saying he couldn't do business with us. This behavior, combined with an unwillingness to negotiate or provide transparent pricing or diagnostic history, makes this dealership untrustworthy and not customer-friendly

It was a pleasure working with Carlos and Megan. They went above and beyond to help me find the car…read moreI wanted. I was vacillating between the Kia Sportage and the Sorrento so we looked at lots of cars. When I made up my mind, Megan gave me every incentive I was eligible for and one additional incentive. It took a while to seal the deal because I thought I should get the best rate allowed and that required some haggling. The manager came into my signing and showed me the rates I could get depending on a few factors. I have zero remorse about my purchase but I prefer you tell me how much for the car only. Later we can talk about extended warranty and other stuff.

***** Update/Upgrade *****…read more Thank you Demontrond! I turned to Yelp to express our dissatisfaction, hoping to reach management. Soon after, my husband received a call from the General Manager expressing his concern and desire to ensure things were made right. He followed through on his promise and this issue was promptly resolved. Although things didn't start off as they should have, we appreciate Demontrond Management for listening and doing everything needed to fix the issue. We are enjoying our truck, we are glad we made the purchase at this location, and we would gladly recommend this dealership to other prospective buyers now that we know superior service and customer loyalty is Demontrond's top priority. ***** Previous 1-Star Review Below ***** I don't see very many reviews for this business so I am not sure how much this will mean to the management staff at DeMontrond, but I wanted it to be known that we aren't satisfied on our last visit. Are we happy with the preowned vehicle we purchased, YES. It's exactly what my husband wanted. Do we appreciate the sales person (you know who you are) withholding the fact there was only 1 key fob until after we signed the contract, NO. When we confronted him about it, he made excuses, was condescending, and unprofessional. We left very unhappy and he didn't care. He said he spoke with "management" and there was nothing they could do for us because they already "gave" us as much discount as they could to fit our budget. This was appalling, considering we paid what the vehicle was advertised and didn't receive any "gifts" or "discounts". ‍ We will solve this by going to another dealership and paying $350-$400 for a second key fob and we'll be fine. But we won't be back to this dealership to do any business. Deceptive selling is no way to build customer loyalty or a good reputation. Try transparency.

Went to get an appraisal on my old car. Their appraiser and front office staff were both…read moreprofessional and efficient. Within 30 minutes of arrival on a Saturday afternoon, we received a written offer to buy our 2006 Lexus for $1600 more than what the Lexus dealer had offered us for a trade-in. This location only buys cars. They don't carry sales inventory here.

Best Car buying experience hands down. Tip: called before hand and connect with a sales associate…read more You can have the cars you would like to test drive pulled from the warehouse before your arrival. Also, make sure you have your trade in appraised before hand. You can log on to Vroom and have a quote sent to you. If you want p negotiate the price of your trade in you need to have a separate appraisal from CarMax or Auto Nation. They will match appraisals from like car dealers, not the average car dealer because their quotes are volatile. Juan was great! Give him a call.