I purchased a rebuilt steering unit in early Nov 2017 and it was a very nice quality unit and there…read morewas a $300 core charge. I returned the core and haven't received the $300 core refund. I called a couple weeks after returning the core I was told by Trev that it was being processed.Then later I was told the person that can issue the refund was sick. I have called several more times and left my number and have not received a return call. If I receive the refund I will post a positive review. Otherwise next time I will order thru the local fork lift shop or Midwest Steering. Posted Jan 09, 2018

I purchased a ZF power steering pump from steering rebuilders. I was billed $125 for the core. I…read morereturned the core to them within the 15 days with the proper paperwork and they refuse to refund my core charge of $125. I have tried to call them and e-mail them. They are not a trustworthy business. I would not recommend doing any business with them or you will get robbed as well. I also would go no stars if it was possible. Jon Bowers from Northeastern Auto Supply Inc PS We have been in business for 62 years because we are honest with our customers

BEST AUTO PARTS COUNTER GUYS ON THE PLANET!!! This NAPA store is as good as it gets, it dosent…read morematter if you need a $5 part or $1500 part you get the same fantastic service by guys who know what they are doing and what they are talking about. Customer service is still alive and well here.

Message on my car said I was low on brake fluid. I had stopped at a local big chain store earlier…read moreand asked them to check it and they said they did not check brake fluid. I went to O'Reilly's on Washington Ave. in Cleveland, Tx. and asked for help. The young man went outside, opened the hood and put in the needed brake fluid and found where my air filter had not been put in properly and also fixed. I asked how much I owed. He said nothing ma'm. You have a nice day and then he helped me put my walker back in my trunk. Kindness was very much appreciated. Thank you!

Just have to give a Big Thank You to Chris for filling my battery order over the phone yesterday…read more My battery went out at a local business in Cleveland and he had the battery I needed and even sent it to me in town Very professional and friendly service is a rare find Thank you Napa and Chris for the great service Rick

I stop by here once in a while when I am out that way. Never had any problems, staff seems…read moreknowledgeable. I buy my auto parts and leave. It is a auto parts store after all.

Horrible customer service. Not one person knew what they were doing in this store. Not one!!…read moreHorrible!!!!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I just wanted to say these guys did a great job on my 2021 Silverado Quad Cab short bed. Best…read moreprice around as well. They did a spray in bed-liner and it looks great. Knowledgeable and friendly, Ill be going back for light upgrades etc.

They helped me pick a perfect lift kit for my truck and I had it installed here. These guys know…read morewhat they were doing. They were all very kind to answer a plethora of questions. The only negative thing I have to say is their wait time. For the lift, they were pretty busy despite haveing a scheduled appointment. That and the very poor wifi connection in the shop with no cell service was hard to do anything productful. I ended up having to leave my truck there over night since I had prior obligations, my appointment started at 8am but I wasn't told it wouldn't be finished until 4-5pm until 2hours into appointed time. Otherwise no complaints. The guys did solid professional work. I'm happy, thank you!

From the moment I spoke with Debbie and Mike (before I ever walked in), I was treated like family…read more The team went above and beyond to make the car-buying experience not just easy, but truly amazing. Every step of the process was handled with care, transparency, and genuine kindness. It's rare to find a dealership that not only delivers on professionalism but also makes the client feel valued and respected. If you're in the market for a new car, it's absolutely worth the drive to do business with these trustworthy, dependable, and all-around amazing folks. I couldn't be happier with my purchase--and the experience that came with it.

Quick place to get an oil change. Great job by service team taking care of my Dodge Charger.read more