I have been seeing dr. Gagne for years now ; she has always been caring and supportive. She listens…read moreto her patients concerns , and responds accordingly. For me I prefer female gynaecologists, so she obviously fits the bill. Dr. Gagne explains her decisions and is always professional and respectful. Thank you Dr. Gagne .!

Lovely doctor but no show policy is so strict that it is not worth the trek out to cleopatra. Had a…read moredeath in the family, and naturally forgot to call her to cancel the appointment on time. Whatever, that's on me. HOWEVER, the only way that you're allowed to book an appointment again is if you pay 60 dollars in person, and only then can you even book an appointment. You are not allowed to pay the day of your appointment, must be in advance. I offered to process the 60 dollars through online banking, or any other method, but unfortunately the only other way that they accept payment is through cheque in the mail.... which are virtually extinct. Not student friendly, not understanding of how busy and messy real life can be.

This is not a "care" facility. They don't actually care. Every time I've been there, we have had…read moreto see a different GP because the turnover is so high. The first GP we had was on the news for "patient ettiquette" basically talking down to people and telling them what to wear. This isn't a fashion show. People are sick and need care, they're not going to show up in a *ucking tuxedo!! Next, we were going overseas, and needed to see a GP to get our daughter checked out. The GP treated it very dismissively, and booked us an appointment on the same day we were going to leave, so we had to email them (because for some reason you can't change appointments over the phone... well the reason is that they want everything in writing to cover their butts, because their receptionists don't understand English, and can't take appointments properly). The next GP didn't even know which patient she was seeing, she called my daughter by a different name, which likely means she didn't review the file before my daughter was seen. I guess everything is in the computer, right?? They have a policy that you must be 15 minutes early for appointments, but when they are late by 45 minutes, they act indignant if you bring it up, not even so much as an apology. In fact, they start making snarky quips and digs at you. It's unbelievable! Now, my daughter has had severe stomach pains for over a week, and they made her wait an entire week, telling us to go to the children's hospital, who then told us to see our GP!! This place is literally run like the hospital in Idiocracy. If I were dying, and needed urgent care, this is the LAST place I would go, because they'd probably put me on MAID without my consent. When reading this, you might think I'm joking, or overstating things. I can assure you this isn't the case. The only reason we're still using them is because all other GPs are not taking patients in our area, and this is literally the only option. I guess maybe Canada should do better to keep doctors in Canada, instead of having a brain drain to the US, where they actually pay them a decent wage!

This clinic looks nice and clean, even inviting considering it's a clinic. It's a little hard to…read morefind the single entrance to the mall - near the rail crossing and OC Transpo lanes. The waiting rom is big and spacious, with lots of seating. When we walked in, there were a few people but it wasn't crowded, so the wait was not eternal. The patients run the gamut from pregnant women to elderly people. However, before going there please note that it's a private clinic, which has a 6-month wait to get in!

I always have to wait around 30 minutes on the phone for my call to be answered !…read more And we always wait close to 2 hours to be seen by our family doctor !!! If you can't see your patients on time, please book them properly

Show up on time and wait, wait, wait. Booked an annual…read morephysical with Dr. Meena Sharma for January 4/25. Five days before got a phone call saying my health card was invalid. It was not. Two days before got a 'reminder' phone call. One day before got a 'reminder' email. So, I showed up five minutes before my noon appointment. There were 11 people in the waiting area. At 12:05 PM got called in to "check my "vitals" which included height and blood pressure but not temperature or weight. Was sent back out to the waiting area at 12:10 PM. And there I sat until 1:10 PM - 70 minutes after my scheduled appointment time. Patients showed up and left and when I checked about the delay, I was told the number of people still "in front" of me. Not helpful. Finally got invited into the inner sanctum. In the examining room a "physician assistant (PA)" took my history (already in their system; no changes) and conducted the entire physical examination even completed the Lab Requisition. Screaming child in the next room throughout. No Dr. Sharma in sight. She appeared ten minutes after the exam, signed the Requisition and asked if I had any health concerns. Certainly not here! I left never to return. I will visit my dog's veterinarian before I go back there. Santé Alliance Health is a commercial business masquerading as a medical clinic. They have a multi-page handout listing extra charges. A missed physical is $80. A prescription renewal is $20 by phone or book an in-person appointment (for which they bill OHIP the consult fee). There is a connected pharmacy to which they can refer you for "convenience". They overbook appointments with no respect for patients' time. Avoid. The ER is better.

passive aggressive, not good with elderly. do not recommend. unpleasant personality. not…read moreprofessional.

I thought this was a great place, because it didn't look like a traditional clinic, it was more…read morelike a cozy home. The Dr seemed cheerful. But when it appeared I couldn't afford her extremely costly fees for my son's surgery, she changed completely. She alleged my son had been rude to her assistant, but both women refused to explain how he had been rude. She then discounted one visit, but I wanted to know why, and she ignored me. I felt the discount was a condescending insult because of my apparent limited financial means. This is an extremely expensive doctor. The price for cutting my son`s nail was equal to half my monthly pay.

I received excellent care at this clinic .. I found all the doctors to be very professional and…read morepersonable

Dr. Huard is very blunt and has no tact. I do not feel that this is something a patient should have…read moreto deal with in order to get good care. Failing to actually consider patients' opinions and making ignorant comments are unnecessary stresses for parents already going through a high risk pregnancy.

Shane has been my doctor for 20 years. He first started treating me when we were both in the…read moremilitary. He is an excellent physician, highly knowledgeable, skilled, empathetic and humorous. I owe him my life in so many ways.

Dr. Edwards is great at what she does and has a lovely bedside manner…read more I have been going to her for about 10 years now and she has always made sure I was in tip top health. Referrals are fairly easy to get from her, and her nurses on staff are lovely. Getting an appointment quickly is sometimes very difficult given that she has so many clients, but it's worth the wait if you can handle it.