I always have to wait around 30 minutes on the phone for my call to be answered !…read more And we always wait close to 2 hours to be seen by our family doctor !!! If you can't see your patients on time, please book them properly

Show up on time and wait, wait, wait. Booked an annual…read morephysical with Dr. Meena Sharma for January 4/25. Five days before got a phone call saying my health card was invalid. It was not. Two days before got a 'reminder' phone call. One day before got a 'reminder' email. So, I showed up five minutes before my noon appointment. There were 11 people in the waiting area. At 12:05 PM got called in to "check my "vitals" which included height and blood pressure but not temperature or weight. Was sent back out to the waiting area at 12:10 PM. And there I sat until 1:10 PM - 70 minutes after my scheduled appointment time. Patients showed up and left and when I checked about the delay, I was told the number of people still "in front" of me. Not helpful. Finally got invited into the inner sanctum. In the examining room a "physician assistant (PA)" took my history (already in their system; no changes) and conducted the entire physical examination even completed the Lab Requisition. Screaming child in the next room throughout. No Dr. Sharma in sight. She appeared ten minutes after the exam, signed the Requisition and asked if I had any health concerns. Certainly not here! I left never to return. I will visit my dog's veterinarian before I go back there. Santé Alliance Health is a commercial business masquerading as a medical clinic. They have a multi-page handout listing extra charges. A missed physical is $80. A prescription renewal is $20 by phone or book an in-person appointment (for which they bill OHIP the consult fee). There is a connected pharmacy to which they can refer you for "convenience". They overbook appointments with no respect for patients' time. Avoid. The ER is better.

what is the point of booking an appointment if when you get there, you still have to wait for over…read more45 minutes to be seen, not to mention you see people come in with appointments after yours and they get seen first? This is Extremely frustrating and the worst part is you can't say anything to the staff because then you're the problem.

Dr. Assemi and his staff are wonderful. Best doctor I have had in my 72 years…read more Tom Harris

I received excellent care at this clinic .. I found all the doctors to be very professional and…read morepersonable

Dr. Edwards is great at what she does and has a lovely bedside manner…read more I have been going to her for about 10 years now and she has always made sure I was in tip top health. Referrals are fairly easy to get from her, and her nurses on staff are lovely. Getting an appointment quickly is sometimes very difficult given that she has so many clients, but it's worth the wait if you can handle it.

They don't come any better than this. Dr. Pullan is knowledgeable, compassionate and always there…read morefor our family. We feel very lucky to have her as our care provider.

Dr. Pullan is a kind, sympathetic woman who has always, along with providing sage advice, been…read moresupremely empathetic. I would recommend her whole-heartedly for anyone who values compassion in their doctor.

Looking at the other review - no trouble now getting a hold of Marc's receptionist as it is now his…read morelovey wife, Kellie, a registered nurse. My Mum, Dad and myself have been with Marc for over 20 years now. He saw my Dad through cancer until he passed 11 years ago and takes care of my 87 year Mum brilliantly. He has the best "bedside manner" I have seen in a doctor in a very long time. They are even in the process of installing a stair lift for the handicapped!! Marc is THE doctor to have!

Had him as a doctor for several years. He's always very late for appointments (double-books) and…read moreALWAYS writes a prescription. PILLS PILLS PILLS

This is the worst ever experience in my life, last December was suppose to meet with the doctor at…read more3h00PM, I arrive 10 minute before the appointment waiting my turn the secretary never call me to tell me he was ready or not. I suffer from high anxiety disorder so around 3h20 went to see what was going on, she mention to me I miss the appointment I was late, I response I wasn't late I was sitting in the waiting room and that she should done her work to call me. I say it makes no sense not to let the patient know about the appointment she say it was not her duty to do that, but mine to go register, but when you have a sickness normal you do not think. Well this week, my wife had an appointment so we went, guess what that doctor instead helping her told us to find another doctor because I start a big fight in the Medical Clinic, wow exagerated by the secretary I told the doctor what she did that day, but he defending her indeed. I felt judge by this doctor, I felt also he was racist toward my wife never taking the time to help he or understand her. Please be aware of that clinic, I would not recommend that place even if you desperate to be treated like a dog.

The worst service I have ever had! The word "politeness" is unfamiliar to the receptionist; I have…read morenever met such rude and aggressive people in Canada. The clinic makes appointments but never follows the schedule. You can wait for hours in the room with ill people. So, if you bring a healthy child, most likely you will return home with virus or something else. So many complaints about receptionists and schedule but the management of the clinic just ignores. Why?? The clinic says they have Zero Tolerance to Inappropriate Behaviour. What about clinic's behavior to the patients? IF YOU GOING TO REPLY PLEASE DO NOT FORGET PUT THE PHONE NUMBER TO CONTACT TO THE MANAGER