Looking at the other review - no trouble now getting a hold of Marc's receptionist as it is now his…read morelovey wife, Kellie, a registered nurse. My Mum, Dad and myself have been with Marc for over 20 years now. He saw my Dad through cancer until he passed 11 years ago and takes care of my 87 year Mum brilliantly. He has the best "bedside manner" I have seen in a doctor in a very long time. They are even in the process of installing a stair lift for the handicapped!! Marc is THE doctor to have!

Dr. Edwards is great at what she does and has a lovely bedside manner…read more I have been going to her for about 10 years now and she has always made sure I was in tip top health. Referrals are fairly easy to get from her, and her nurses on staff are lovely. Getting an appointment quickly is sometimes very difficult given that she has so many clients, but it's worth the wait if you can handle it.

This is not a "care" facility. They don't actually care. Every time I've been there, we have had…read moreto see a different GP because the turnover is so high. The first GP we had was on the news for "patient ettiquette" basically talking down to people and telling them what to wear. This isn't a fashion show. People are sick and need care, they're not going to show up in a *ucking tuxedo!! Next, we were going overseas, and needed to see a GP to get our daughter checked out. The GP treated it very dismissively, and booked us an appointment on the same day we were going to leave, so we had to email them (because for some reason you can't change appointments over the phone... well the reason is that they want everything in writing to cover their butts, because their receptionists don't understand English, and can't take appointments properly). The next GP didn't even know which patient she was seeing, she called my daughter by a different name, which likely means she didn't review the file before my daughter was seen. I guess everything is in the computer, right?? They have a policy that you must be 15 minutes early for appointments, but when they are late by 45 minutes, they act indignant if you bring it up, not even so much as an apology. In fact, they start making snarky quips and digs at you. It's unbelievable! Now, my daughter has had severe stomach pains for over a week, and they made her wait an entire week, telling us to go to the children's hospital, who then told us to see our GP!! This place is literally run like the hospital in Idiocracy. If I were dying, and needed urgent care, this is the LAST place I would go, because they'd probably put me on MAID without my consent. When reading this, you might think I'm joking, or overstating things. I can assure you this isn't the case. The only reason we're still using them is because all other GPs are not taking patients in our area, and this is literally the only option. I guess maybe Canada should do better to keep doctors in Canada, instead of having a brain drain to the US, where they actually pay them a decent wage!

This clinic looks nice and clean, even inviting considering it's a clinic. It's a little hard to…read morefind the single entrance to the mall - near the rail crossing and OC Transpo lanes. The waiting rom is big and spacious, with lots of seating. When we walked in, there were a few people but it wasn't crowded, so the wait was not eternal. The patients run the gamut from pregnant women to elderly people. However, before going there please note that it's a private clinic, which has a 6-month wait to get in!

They don't come any better than this. Dr. Pullan is knowledgeable, compassionate and always there…read morefor our family. We feel very lucky to have her as our care provider.

Dr. Pullan is a kind, sympathetic woman who has always, along with providing sage advice, been…read moresupremely empathetic. I would recommend her whole-heartedly for anyone who values compassion in their doctor.

Okay, to review a doctor's practice that gives "no-needle-no-scalpel" vasectomies feels weird. But…read moreI want to give credit where credit is due. When you've been referred to Dr. Weiss, and you've completed the online registration, you'll soon get a call from his office with instructions to follow. You pay upfront for a preparation kit that includes a thorough booklet with Q&As, and all the info you need, gauze, a support for the jewels, and prescriptions for the meds you'll need pre- and post-surgery. If you prepare and follow the guidelines, the day of your surgery goes flawlessly. You can't drive for the rest of the day because of the pre-surgery diazepam. And you stay off your feet the next few days. The only time I ever worried is when the pain got gradually worse over the first 4 days. I called the office (his employees are very approachable and professional) and was told that day 3 or 4 is when you really feel the bruising. It only got better after that 4th day. It's been a week and I feel great, feel reassured, and will wait the three months to make sure of the results. I can't say this procedure is for every guy. Some of you are too squeemish. But it certainly is made easy, simple and user friendly. I can't see how they could improve. You're in and out in 15 minutes and on your way home in no time.

From the owner: No-Needle No-Scalpel Vasectomyread more

I always have to wait around 30 minutes on the phone for my call to be answered !…read more And we always wait close to 2 hours to be seen by our family doctor !!! If you can't see your patients on time, please book them properly

Show up on time and wait, wait, wait. Booked an annual…read morephysical with Dr. Meena Sharma for January 4/25. Five days before got a phone call saying my health card was invalid. It was not. Two days before got a 'reminder' phone call. One day before got a 'reminder' email. So, I showed up five minutes before my noon appointment. There were 11 people in the waiting area. At 12:05 PM got called in to "check my "vitals" which included height and blood pressure but not temperature or weight. Was sent back out to the waiting area at 12:10 PM. And there I sat until 1:10 PM - 70 minutes after my scheduled appointment time. Patients showed up and left and when I checked about the delay, I was told the number of people still "in front" of me. Not helpful. Finally got invited into the inner sanctum. In the examining room a "physician assistant (PA)" took my history (already in their system; no changes) and conducted the entire physical examination even completed the Lab Requisition. Screaming child in the next room throughout. No Dr. Sharma in sight. She appeared ten minutes after the exam, signed the Requisition and asked if I had any health concerns. Certainly not here! I left never to return. I will visit my dog's veterinarian before I go back there. Santé Alliance Health is a commercial business masquerading as a medical clinic. They have a multi-page handout listing extra charges. A missed physical is $80. A prescription renewal is $20 by phone or book an in-person appointment (for which they bill OHIP the consult fee). There is a connected pharmacy to which they can refer you for "convenience". They overbook appointments with no respect for patients' time. Avoid. The ER is better.

Great doctor, she runs a walk in clinic too during the week. Doctor is located on second floor…read more Front Desk Staff are very professional and organized .

This is the worst ever experience in my life, last December was suppose to meet with the doctor at…read more3h00PM, I arrive 10 minute before the appointment waiting my turn the secretary never call me to tell me he was ready or not. I suffer from high anxiety disorder so around 3h20 went to see what was going on, she mention to me I miss the appointment I was late, I response I wasn't late I was sitting in the waiting room and that she should done her work to call me. I say it makes no sense not to let the patient know about the appointment she say it was not her duty to do that, but mine to go register, but when you have a sickness normal you do not think. Well this week, my wife had an appointment so we went, guess what that doctor instead helping her told us to find another doctor because I start a big fight in the Medical Clinic, wow exagerated by the secretary I told the doctor what she did that day, but he defending her indeed. I felt judge by this doctor, I felt also he was racist toward my wife never taking the time to help he or understand her. Please be aware of that clinic, I would not recommend that place even if you desperate to be treated like a dog.

The worst service I have ever had! The word "politeness" is unfamiliar to the receptionist; I have…read morenever met such rude and aggressive people in Canada. The clinic makes appointments but never follows the schedule. You can wait for hours in the room with ill people. So, if you bring a healthy child, most likely you will return home with virus or something else. So many complaints about receptionists and schedule but the management of the clinic just ignores. Why?? The clinic says they have Zero Tolerance to Inappropriate Behaviour. What about clinic's behavior to the patients? IF YOU GOING TO REPLY PLEASE DO NOT FORGET PUT THE PHONE NUMBER TO CONTACT TO THE MANAGER