A DR of compassion, and also I always felt she listen to me,…read more Dr Biggar has help beyond her call of duties.

So far I've had about 4 appointments with Dr. Biggar and she's one of the best psychiatrists I've…read moreever had. Calm, non-judgemental and best of all not patronizing! She clearly cares about her patients, is very thorough with medical records and an excellent critical thinker.

Doctors are amazing! This location may run behind sometimes but what doctor's office doesn't! I…read moredon't mind the wait as I know I will get great care and they will not rush my appointment

On wakeing up in morning I notice blood stains on the bed…read moresheet from one of my legs. It could be one leg or the other. I am on blood thiners.

This is not a "care" facility. They don't actually care. Every time I've been there, we have had…read moreto see a different GP because the turnover is so high. The first GP we had was on the news for "patient ettiquette" basically talking down to people and telling them what to wear. This isn't a fashion show. People are sick and need care, they're not going to show up in a *ucking tuxedo!! Next, we were going overseas, and needed to see a GP to get our daughter checked out. The GP treated it very dismissively, and booked us an appointment on the same day we were going to leave, so we had to email them (because for some reason you can't change appointments over the phone... well the reason is that they want everything in writing to cover their butts, because their receptionists don't understand English, and can't take appointments properly). The next GP didn't even know which patient she was seeing, she called my daughter by a different name, which likely means she didn't review the file before my daughter was seen. I guess everything is in the computer, right?? They have a policy that you must be 15 minutes early for appointments, but when they are late by 45 minutes, they act indignant if you bring it up, not even so much as an apology. In fact, they start making snarky quips and digs at you. It's unbelievable! Now, my daughter has had severe stomach pains for over a week, and they made her wait an entire week, telling us to go to the children's hospital, who then told us to see our GP!! This place is literally run like the hospital in Idiocracy. If I were dying, and needed urgent care, this is the LAST place I would go, because they'd probably put me on MAID without my consent. When reading this, you might think I'm joking, or overstating things. I can assure you this isn't the case. The only reason we're still using them is because all other GPs are not taking patients in our area, and this is literally the only option. I guess maybe Canada should do better to keep doctors in Canada, instead of having a brain drain to the US, where they actually pay them a decent wage!

This clinic looks nice and clean, even inviting considering it's a clinic. It's a little hard to…read morefind the single entrance to the mall - near the rail crossing and OC Transpo lanes. The waiting rom is big and spacious, with lots of seating. When we walked in, there were a few people but it wasn't crowded, so the wait was not eternal. The patients run the gamut from pregnant women to elderly people. However, before going there please note that it's a private clinic, which has a 6-month wait to get in!

They have competent doctors. However the wait time for an appointment sucks…read more And they don't seem to follow up on referrals very well.

This clinic is great to it's patients. Great Doctors. Dr. Elizabeth Caskey is excellent. But they…read moreare not accepting new patients and they are a very busy clinic. It's not hard to wait to see the best. I'm writing this because they don't deserve the low rating.

I was referred to Dr. Schachter after having been to emergency rooms at the Civic and Ottawa…read moreGeneral Hospitals 4 days in a row over the Labor Day weekend 2025. ( Three times at the Civic and once at OGH) All of the doctors and nurses thought I would require surgery and referred me to Dr. Schachter. She did all the required tests and exam and was the only one to give me a perfect solution that did not require surgery. I am very grateful. I have been to the riverside hospital to see her and never had a long wait.

I've had excellent care from Dr. Schachter over the last several years. She has been kind, very…read moreknowledgeable, and straightforward. Her office staff have always been pleasant with me. Her practice is very busy, as are most doctor's practices these days, so you might have to wait for your turn to come up. But that's par for the course these days with our overloaded health care system. And you do have to pay for parking but you have to pay at most doctor's offices and often it's very expensive. At least at Dr. Schacter's office the parking fee isn't very expensive.

New to Ottawa, first time to a clinic here and am so grateful for the kindness the receptionist…read moreshowed me, allowing me to be seen at the end of a busy day even though we did not have an appointment. The doctor was everything you'd hope for and dealt with my issue quickly, calming my fears and referring me to a specialist as well. Solid A+ experience.

The receptionists are totally a mess. They managed to lose my information already 2 times, and my…read moreappointments disappear from their system with no explanation. I've wasted too much time with them already.

Clean. Ok counter service…read more Almost impossible to get an appointment by phone. Communication not great via email. I waited over 30 min for my scheduled appointment. My ultrasound guy seemed to hate his life. No small talk. Curt and not super professional. There are many imaging places in this area. I happened to pick the closest one to home and... Hmm. Not sure I'd recommend? Would I even go back? I had an x-ray rec too from my DR but their xray machine was broken that day?

I had a very positive experience, especially with their online booking service. The process was…read morequick, efficient, and easy to navigate, and my ultrasound appointment was arranged promptly. I truly appreciated the professionalism and organization throughout the entire experience. The front desk staff were friendly, and the sonographer was very helpful, and professional during the appointment. Everyone I interacted with made the process smooth and comfortable. Thank you for such excellent service!

I have nothing but good things to say about Dr. Moncion. She is kind and patient. She instantly…read moremade me feel at ease. She did not force a diagnosis on me but rather gave me the skills I needed to work through my issues. She was nothing but supportive and helped me a great deal. These 1 star reviews are ridiculous. Her job is not to tell you what you want to hear but to listen and help you learn to cope and manage your issues.

I have given Dr Paula one star for her pleasant persona exuded. During a recent Parental…read moreAttachment Assessment, a service usually requested by FCS/CAS which she seems to have chosen as her "bread and butter", I was initially optimistic that her professionalism would be evident in her report. After receiving her conclusions, it was blatantly obvious that she purposely tailored her report and observations to favour the result that FCS/CAS wanted. She reported things I had told her incorrectly and "quoted" them, completely ignored concerns that I had raised about others in the study, and in doing so proved that she was not using her training to provide an informative OR honest review, but simply writing a report that was "expected of her". It is full of conflicting statements, lies, and when read by anyone with even a hint of common sense, it is obvious that she chose not to report truthfully. It is not only my information she reported incorrectly, but at least three, and she takes the word of people she concluded were "borderline, and well below average" as truth compared to people she concluded were "superior, and Highly Above Average". (I was reported mostly fairly in a personal assessment, with a few mistakes), but even though I warned her that where these particular children were was extremely dangerous to their physical and mental well being, she indicated they were best off there... I have no desire for these children as they are not mine, but I definitely care for their safety. In conclusion, Dr. Moncion will write obvious lies, conflicting statements, and generally make herself look like an uneducated fool, on top of the fact that she obviously cares more about maintaining a government contract (paycheck), than the well-being of children!! If you need a Parental Attachment Assessment, DO NOT use her if you love the children involved or care at all what happens to them! I will be looking to have her license removed, and suing her civilly, as I would hope anyone else would do with people who abuse such a powerful position!