I've been a loyal Bullnose customer for many years--my first project with them was back in 2013…read more Over the years, I've completed numerous remodels, and no matter how many other tile stores I explore, I always find myself coming back to Bullnose. Their customer service has consistently been exceptional. Every team member I've worked with has been friendly, knowledgeable, patient, and genuinely invested in helping me find the right materials for my projects. It's rare to find a company that maintains such a high level of service year after year. I also love how much they've grown. Their expanded inventory offers so many beautiful options, and their new Morgan Hill location is fantastic and much more convenient for me. I've remodeled two bathrooms in the past year, and the Morgan Hill team was outstanding throughout both projects. Anthony, in particular, was incredible during my most recent remodel. He took the time to understand the look I was going for, offered thoughtful recommendations, and never made me feel rushed while selecting materials. Thanks to his guidance, I absolutely love how my bathroom turned out. I truly can't say enough good things about Bullnose. If you're looking for quality materials backed by exceptional customer service, this is the place to go. I highly recommend them and will continue coming back for every future project.

We had a great experience shopping at Bullnose in Morgan Hill. They have a great selection of tile…read moreand many showroom displays. Every staff member greeted us the first time we visited. Special shout out to Maria (who never rolled her eyes even once even as we flitted from one idea to another) who was very helpful. So knowledgeable and personable. (And pleasantly perky on a Saturday morning. Could be the fancy coffee machine featuring Peet's coffee)

My husband and I went to U-Save Rockery in Morgan Hill yesterday to pick out rocks for place…read moresettings for our son's upcoming wedding. We've purchased rocks here for several of my rock-painting projects over the years, and we've always had a great experience, but yesterday's visit really stood out. When we first arrived, the gentleman in charge at the front was incredibly kind and patient. I didn't catch his name, but he took the time to explain exactly where we needed to go, how to select the rocks, and what we needed to do. He was so helpful and made the whole process easy. Once we got to the rock area, another gentleman with a mustache, who was operating one of the machines, came over and asked if we would like him to mix up the rocks so we could see some of the ones underneath. We said yes, and he took the time to do it for us. He absolutely did not have to, but because he did, we were able to find some much better rocks for our project! He then went a step further and showed us another area where there was a hose so we could wet the rocks and see their beautiful natural colors. That was such a helpful suggestion, especially since we were looking for specific rocks that we could paint and use as personalized wedding place settings. It may seem like a small thing, but those little moments of patience, helpfulness, and genuine customer service made such a difference to us. We were there for a special project, and these two gentlemen made the experience even more enjoyable. I've gotten rocks from U-Save Rockery for many different painting projects over the years, but this visit was especially memorable. Thank you, U-Save Rockery, for having employees who take the time to help customers and who are willing to go the extra mile. We truly appreciate you and wanted to make sure your wonderful customer service was recognized!

Super friendly, good prices, and they carry the real crushed granite base rock in addition to the…read morecheaper recycled concrete version

Aydin's Building Supply has a wide variety of options for your needs and an excellent staff with…read moresuch accommodating customer service. The staff here assisted my family and I with picking out options for a remodel project. They made sure to list out options for us well within our budget, and even offered their advice on alternative options to look at. Definitely will be returning here for future needs!

Horrible customer service…read more I came into this showroom on a Saturday after a window latch broke. I brought the window and the broken latch with me, expecting some basic assistance finding a replacement part. Instead, because I didn't have an original order number and hadn't purchased the window directly through them, they refused to help. Maybe the weekday staff is more knowledgeable, but the employees working that Saturday either didn't know the Milgard products or simply couldn't be bothered to help someone who wasn't making a large purchase. It felt like the moment they realized I was only looking for a replacement part, they lost all interest in assisting me. If you're expecting customer service, product knowledge, or any willingness to help solve a simple problem, look elsewhere. There are better options out there. Update: Reached out to Roadrunner Glass in Fremont and they were able to identify my window from pictures as the Tuscany model and the Smart Touch Latch I needed. They did not even me to come in with the window and only needed a picture. So if you want good customer service its better to just wait till during the week when staff with experience and know-how can help.

This place is the best. I remodeled 6 years ago and they were so helpful. Today Georgia!!! I needed…read morea match for a broken paver and.. Done! Her help made my day. Saved me a lot of time!

Price for materials is reasonable. This is my go to place when it comes to landscaping materialsread more

I am a homeowner with a large ruraL property in the Santa Cruz mountains. Ken made my first…read moredelivery and was able to get the truck closer to the project site than I could have imagined possible. When it was clear I would need more soil and fill material, he suggested possible cost effective approaches and when I went back to the yard, Reid came up with a great solution. Great service and help on all fronts and quick turnaround on delivery.

I am a swimming pool designer and work with clients throughout Santa Cruz and the South Bay to help…read morethem find materials for their pool and landscape projects. Whenever I or my clients have a question, Reed is always more than happy to help and let us know what tis avaiable that could work with their projects. Central Home has a great outdoor display of several products and they work hand in hand with installers and suppliers. They are more set up for selling to installers than direct to the public but they still try to accomodate everyone. It's nice to have a reasonbly priced resouse in Scotts Valley where you can see different landscape and masonry products.

This place has top notch materials and they're not a discount house, you pay for the quality …read more.. fair enough. My problem with them is they play games with their pallet deposit and return policy. I understand a $40 pallet deposit, the ensures them they're be getting them back. Their game begins with only giving back $25 on the $40. They're gaming their clients $15 for buying their products. That's $15 per pallet. Apparently the way the manager explained it to me was that's what they have to pay from their supplier, so they're simply passing the costs onto us. Ruffled feathers but I'm playing their game because I use their products. Then when we return the pallets we need to provide proof of purchase or they will not give credit. Most contractors have tons of projects and during said projects, the pallets gets stacked and stored and then eventually they get loaded onto the truck and returned to Peninsula. I returned 4 pallets but my credit card only showed 1 pallet from 1 job. So I got $25 back for now until I go back to my office, research the job dates, go to my bank records to provide credit card # then contact them to get proper credit. So as it stands now, I'm out $75. Is it worth my time and effort to dig up proof of purchase in order to satisfy them? I think not. I feel like Peninsula should grow up and treat their customers with simple respect. I'm their client, I have clients, in 40 years of business I have never asked a client to dig up old bank records to prove they've paid, ot to "verify" they've paid. Okay, now what? Return to the store to reclaim my pallets? They're damn good strong high quality pallets, might be usefull in the yard. In the future, beware, or be aware, they play the pallet game and this location... not all locations. In closing, nice job Peninsula for pissing off a client, even if youre going by the book, good job of increasing your profits by accepting pallets that youre not reimburing.

We were short some bricks during a construction project so we came to Calstone next door to compare…read morecolors at their display and then went to Peninsula Building Materials to buy them. The Peninsula Building staff was great. What I thought was particularly awesome was that the staff guy talked to me and my husband. Usually construction folks only talk to my husband, which is funny because I am a licensed civil engineer and he does film. I really appreciated it!! :) P.S. It usually takes 24 hours from the time you get a PO at PBM and your order to be ready at Calstone, so plan ahead if you can!

Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

Great experience with South Bay Materials! I mostly buy from material yards in the East Bay, but…read moreI've been working on a landscape project in San Jose and started coming here for materials. Everyone has been great and very helpful. They always have a good attitude, from the person taking your order to the guys loading you up. Great service all around, and I'll definitely keep coming back for our South Bay projects. Highly recommend!

I recently bought some mulch for my home and South Bay was extremely helpful. I called and asked…read morefor pricing a few days before my project and they helped me figure out how much I needed. Both Tyler and Nick helped me out on the phone. When I finally set up my delivery it all went super smoothly! Their driver knew what he was doing! I'll definitely be back for my future projects!

No point in giving a bad review based off one employee. 99% of the people working here are great…read moreand helpful, HOWEVER. One guy at the yard will make sure you have a miserable experience. Every single time too. Older guy, sometimes at the booth. He's worked here for years too, not sure how he's still around. Try to evade this individual and your experience will be pleasant

Great wood and at least mediocre customer service in the yard…read more Still the best around, but people working there need to care more