Shelter Hell! I was contemplating whether to write this review or not, but after mulling it over for a week or so, I think anyone who decides to give their patronage to Shelter should be aware of how they may be treated if they stay until closing time.
I was visiting for a three day weekend, and some friends and I were told by a local friend that Shelter was a fun bar with good music, good flow and good cocktails. We decided to take his advice and go there. It was a Saturday night and the place was crowded...almost too much as it's a small space with private booths on the sides and not much space to move around. That aside, we were having a good time there until the lights went up and it was time to leave. That's when it got scary!
As we walked out the door to order our Lyft, the bouncers (plural) literally started pushing me and one of my friends forcibly down the public sidewalk, telling us we couldn't stop in front of the bar, even though we were outside the bar on a public sidewalk. When I questioned their tactics and resisted being pushed, one of the bouncers, a bald, white dude with a low cut beard (wish I'd gotten his name) said, "oh, you're one of those...a privileged white males". Just because I wasn't complying with being forcibly shoved down a public sidewalk, he immediately made assumptions about me. He proceeded to label me a "right-wing, racist" and made other derogatory remarks. I found this somewhat ironic for a number of reasons other than the fact that he didn't know me from Jack and he was white himself:
1) "Racist"--Not even close...I'm in a mixed race marriage and have two mixed race children. In addition to having a mixed race family, my family has also been sponsoring a young African girl's education in Tanzania for the past five years in primary and now secondary school (and have committed to sponsor her through college)...yeah, I'm a racist.
2) "Right-wing"--yes, my leanings are Republican, but I'm really a moderate (how could I not be living in San Francisco proper). What's funny is this bouncer assumed I was right-wing because I'm white. We've never spoken or met prior to our encounter on the public sidewalk in front of Shelter, and he made an assumption based on how I looked. Boy! If that isn't bias in it's purest form, I don't know what is!!!
3) Privileged--yes, I am privileged because I was lucky enough to be born and raised in America. That's where it ends. I've worked hard my whole life for everything I have. I was taught early on that getting an education and hard work provided options/success (whatever your definition of success is). My mother had a magnet on her fridge which said LUCK = WORK. My grandfathers both fought in WWII so guys like this uneducated, unprofessional bouncer could make erroneous assumptions about his employer's patrons. BTW--my grandfather on my dad's side fought in the Battle of Tarawa, the bloodiest battle in the South Pacific...look it up dude!
Anyway, this experience at Shelter was HELL. I had enjoyed a great mini vacation in the San Diego area until I was unfortunate enough to run across this employee of Shelter. I will give the manager kudos as she came out to calm the situation and treated me with respect. She said she remembered me in the bar and serving me, and that I was polite and having fun. I wasn't inebriated, I wasn't belligerent, but I did resist being forcibly pushed down a public sidewalk and berated as I hope anyone would. To the manager, "thank you for intervening" and de-escalating the situation which your bouncers, particularly the one I've described above did the opposite. I would highly suggest that you revisit your employee training and how your employees should treat Shelter's patrons. I've managed many operations in my life, and I would not have someone like this guy on my team. He's dangerous for multiple reasons and could end up being a liability to Shelter. He already is a liability as I hope would be patrons of Shelter read my review and choose to take their patronage elsewhere. I, for one, and my friends and all the folks I know and talk to in San Diego, will not be going to Shelter in the future. read more