My cousin camed to visit me from Florida last weekend. We both enjoy the occasional cigar, so decided to stop in Shelly's. I had never been before and was eager to try it out and to show my cousin a good time. Things started out fine - the waiter came by, took our food and drink order, and recommended some cigars. For my meal, I went with a chicken sandwich. It came with grilled onions and mushrooms and also had an option for buffalo style. I asked our waiter "If I order the sandwich buffalo style will it still come with the grilled onions and mushrooms?" He answered in the affirmative, and I am sure you can guess what happened when the food arrived. Yup, I was delivered a piece of breaded chicken between two buns.
The lady who brought our food (not the gentleman who took the order) argued with me for a little while about the order, and then my cousin suggested she just bring out a side of grilled mushrooms and onions to remedy the situation. She replied that she would have to charge me for that. I told her to do whatever the hell she had to do in order to bring me what I ordered, so she took the sandwich away (talk about a huge waste of money on the restaurant's part) and 25 minutes later came out with the correct item. There were maybe 10 other people in the establishment besides myself and my cousin, so why the order took so long/wasn't put in as a "rush" baffles me.
After we ate our food and ordered a couple more drinks, my cousin asked if there was a deck of cards somewhere so that we could play while we smoked. No cards. No problem. However, my cousin is a persistent fellow, so he went to a nearby convenience store, purchased cards, came back, and we began playing. Another woman came by to inform us that the restaurant does not allow patrons to play cards. Unbelievable, especially, as mentioned before, hardly anyone was in there and it wasn't like we were disturbing anyway. Nonetheless, we told her we would put them away and asked for our check. She comes back about 30 seconds later to yell at us for not having the cards put away. I calmly tell her that we are in the process of doing so. She replies that she will wait there until the cards are put away (Yes, this actually happened), like we are children being punished for not listening to a parent's command.
Never have I been treated so poorly or with such disrespect. It really is a shame because I am expecting a lot of friends/family to visit me while I am in the city, and this would have been a spot that, under different mananagement (you know, the competent kind), I think they might have enjoyed. read more