From start to finish, I received excellent customer service. My refund was paid in full.read more

Do not think about even going with them! They just…read moreovercharge, mismanage the property and should be straight get out of business. They have stolen money for me by repeating charges on my statements.

We love to travel and want to feel that our home is taken care of while we're gone. Initially were…read moreat a loss as to how to take care of security, mail, vehicles, plumbing, plants, yard, etc. We left on a 5 month cruise, (in addition to 3-6 week international travel trips), with great confidence. Suzanne Gallego of "At Your Service" had all the right answers! She was terrific. We felt secure in knowing she was taking care of everything that we needed done, and she did it very well. We have more travel coming up and she is definitely our "go to" company.

From the owner: At Your Service Home Watch specialize in the care and maintenance of your home while you're away…read more My property caretaking services are customized to meet your needs and focus on the security and take care of your home and property should any problems arise. Whether you're gone for a week, a month or year you can count on me being here. I provide my clients with peace-of-mind in knowing that their home and property are being looked after in their absence by professional caretakers. I can accommodate homes of all sizes. I customize my services to meet your needs and those of your home and focus on the security and upkeep of you home. You can step off a plane and into a waiting car. You arrive at your home and the house is cool, clean, there are fresh sheets on the bed, the fridge is stocked, the windows are sparkling and the patio furniture is cleaned and waiting!

Laura always goes above and beyond. She makes sure that our guests are not only satisfied with…read moretheir stay but that they are so happy and well served that they book again and again. Excellent doesn't begin to describe it. She helped us from day one to execute stays for our guests that exceed expectations. Laura works tirelessly to make sure even the tiniest detail doesn't go unnoticed. If you own a STR, do yourself a favor today. Hire Laura with AirOne Hospitality!

From the owner: Vacation Rental management company serving the Phoenix east valley. Reap the rewards of the STR…read moreindustry without any effort! AirOne Hospitality provides your guests a concierge-style service while staying at your vacation home through professional vacation rental management with unparalleled attention to every detail of your guests' experience. AirOne Hospitality handles all aspects of the short-term rental process from bookings tp cleanings so that you can sit back and reap the rewards of the booming vacation rental industry!

I used RMK Travel to book a Disneyland vacation and could not have been more pleased with the…read morecustomer service. The thing is that the day before we going to check into our hotel my son got hurt and we had to drive back to AZ that day. I called Manon and told her what happened and she got our hotel and Disneyland passes moved to a later date with no charge. I was amazed; I thought we would be losing at least part of our money. We rebooked and had the best time ever. I would highly recommend RMK and we will be using them again in the future.

From the owner: RMK Travel specializes in River Cruising, All-Inclusive Resorts, Cruises & Tours, Disney and other…read moreTheme Parks, Worldwide Vacation Rentals and especially in Rocky Point, Mazatlan and Cabo San Lucas, Mexico and California State.

I dont even know where to start....we booked a rental for a little over 2 months in palm springs…read morearea. We paid for the rental IN FULL approximately a month ago. The night before we check-in my wife gets an EMAIL stating that the own of the property is uncomfortable with the rental amount and they CANCELED our reservation. Once again, we paid for the whole 9 weeks upfront appx 4 weeks ago.... I immediately called the office and couldn't get ahold of anyone ( which has been the norm for the last month sense booking the house). I then called the 24 emergency number and the woman that answered DOESNT EVEN WORK FOR THE COMPANY ANYMORE. She told me that she hasn't worked there for a couple of months..... We had given notice to our apartment and due to covid we can't risk staying with family due to the health issues that I have. So thank you padzu because as of Monday morning my wife, 2 young daughters, and I will be homeless. I cannot stress enough NEVER NEVER NEVER book with this company. To cancel the day before you are supposed to check in and not even call is BEYOND crazy! If you enjoy last minute cancelations or when something goes wrong not being able to get ahold of someone to assist you, then this is your place.

This vacation home Los Gatos in Scottsdale Az is truly a dream house. We could not have chosen a…read morebetter house to celebrate our dear friend for her birthday and have a phenomenal girls weekend. I believe it will be a yearly event. I can't wait to return. Absolutely everything was perfect.

We've been owners for 33 years. And needed to come to Phoenix area for an extended two week day…read more This resort is not up to par with many of the others. First of all, it's not in the very best neighborhood unmarked business complex Overall, the grounds have great potential. However, it doesn't seem like they put much effort into the resort to freshen it up. Externally building seem kind of old and like it needs to be painted. A lot of of the lava rock in the beds are shifting and you can see the landscape fabric. There's a lot of dead Brush and trees. But I will say the pool area is very nice. There are too hot tubs and pool with grills around the area as well. Our room, well I think it still has a furniture from the 90s. Like I said we've been owners for a long time and this is the stuff that I remember when we first started visiting different resorts. Everything's a little bit worn. One of our dining room tables is wobbly. Paint is chipping and peeling, tiles are loose, grout in the corners and flooring seems to be missing. When we arrived, multiple outlets were not working, our phone was not working. The kitchen was dirty and the refrigerator still had crumbs and smudges from the prior renters. The bathroom I had a hair and thick conditioner that was stuck on the walls and hardened. They did come and clean, but they still miss stuff. So I had to do my own cleaning. There's no mop in the room. There are no mops anywhere in any of the rooms and every time I've gone to go get one, they don't have one. You have LVP flooring, world marked by Windom put freaking mops in the rooms. People are going to spill. This unit sleeps for, but we didn't have towels for four only for three. I don't think I would come back to this resort. Unless they do some renovation. They can't help the area, but they can help the grounds. You're near where the Dodgers place spring ball, near ASU, about 25 minutes from Scottsdale. They are hiking trails that surround the area. I don't know if the staff is great and helpful. But I asked for laundry detergent. No one brought it. I offered to go get it. They're like we'll bring it and it never happened. But I happen to see housekeeping across the way so I grabbed two from them. When I ask for information it's sort of nonchalant guest service. The travel and leisure education was misleading. They want to present like it's no pressure but they're giving you misinformation. And I called them out on it. But the "educator" said I just tell you what they tell me. Which to me was not a good answer like you need to understand what you're telling guest you cannot tell them that it's a free upgrade when you actually mean well the value you get from the benefit of upgrading is going to be like it is a free upgrade. It is not free And they try to argue that the benefits make it seem that way because there's all these other ways of using the credits and all these other perks. Which is fantastic, but I don't want to spend 30 grand to keep me at the same level. to the next level or 40-50k to get me to the next level. Even though if you have that available in your pocket, the number of credits are spent on this resort for two weeks would've gotten me about five weeks elsewhere. Anyways, don't lie that it's a "free upgrade" in January. Anyhow, if you have an option and you need to stay for a day or two this place will do, but if you really wanna enjoy a beautiful resort head to the Scottsdale location.

We typically like to stay at WorldMark's across the country but this one was mediocre. The…read moreapartment was ready to stay in but had some problems. The toilets easily clogged. We asked for towels ahead of time but we had to ask for the towels when we got here. The good things are the service was fast and available anytime. The location is great because it is 20 minutes from activities in the surrounding cities.