It's in an odd location. They were crazy busy. But, I found myself able to relax in my room, at the…read morepool, and sitting on our patio as the sun came up. Beware: late check-in was kind of a pain. But, we were using my parents time share that was gifted to us and seemed hard to understand for the folks in the lobby However, everyone was kind, fairly patient, and easy to work with for us. It was a nice and relaxing stay.

This is a really great place to stay if you want to be so close to trails you could throw a stone…read moreonto them while having to walk for a half hour just to be able to access them while being nickel and dimed if you want WiFi and being unable to turn off the awful Tru motion and 「 AI 」 video and audio distortion on a tiny TV that is mounted too high for comfort that you can't use any of your streaming services on. Top marks if that's what you're looking for. Edit / update: if you do stay here, whatever you do DO NOT DARE GO FOR A WALK you can't get to the trails and the only place to walk are the office parking lots next door and so far I've been yelled at no fewer than three times by security guards for the obscene crime of walking. What are you even doing when an adult going for a walk on sidewalks and empty parking lots is treated like some gross violation ‽ I can't see how to respond to the property's reply but I'll assume they're sincere in which case you're doing construction now figure out how to get people trail access, give everyone staying here free WiFi without the login dance, and talk with these places next door and politely ask them not to be dicks to people staying here who are just going for a walk the only place they can. Fix those things and invite me back and I'm quite happy to change my review.

Delicious breakfast burrito and beautiful golf course. A wonderful venue for a golf fundraiser…read moreevent.

Nov, 2025. My husband and I stayed at this resort for six nights in Phoenix in a one-bedroom unit…read morethrough an RCI timeshare exchange. The resort is Spanish-mission style on a former 280-acre cattle ranch, now a golf resort. Communications were very good. The resort contacted us before our scheduled arrival should be have any questions or special requests. They also assured us that the front desk would be open 24/7 after I expressed concerns that our flight was scheduled to arrive late evening. Check-in. The resort has good "curb appeal", with adobe "casitas" and the greenery of the surrounding golf course. I was surprised by the number of people who were still checking in around 10 pm on a Monday night, but the line moved quickly and the woman checking us in was both efficient and friendly. In addition to giving us our room keys, a resort map, the activities calendar, and our parking pass, she also gave me a package that had been sent for me. (Thanks to my daughter and family for the birthday present!). Unit. We were very pleased with our unit. It had everything that we needed for our 6-night stay -- a full kitchen with cookware, plates, cups, utensils, etc., towels, toiletries, comfortable bed and high-quality linens, a jacuzzi tub and separate shower, two televisions, and a washer/dryer in the unit. The unit was tastefully decorated in the colors of the southwest. It's not brand new, but it is well-maintained. We were impressed with the quality of the blackening curtains, which are probably a must-have in Phoenix summers. Parking was free, and available close to our unit every time we returned after activities in Phoenix. The resort was conveniently located near the PHX airport (5 miles) and for our day trips to downtown, the Desert Botanical Garden, Papago Park, the State Capitol, South Mountain Park and Preserve, Roosevelt Row, The Heard Museum, and more. It's also close to shopping and restaurants. We had only a few concerns about the resort. Of minimal impact to us given options in the city, but the "Resort Experiences" calendar (or "activities" was quite light for adults. Phoenix had rain for a few days of our vacation, so golf, tennis, shuffleboard were out on these days. It would've been nice to have some options for resort experiences during such times. We're also sorry that we hadn't checked in yet to partake in the Welcome Snacks @ Lobby on Saturday and Sunday afternoons. A second thing to note is that ALL of the cabinet drawers in the kitchen were already full with pots, pans, plates, cups, utensils, etc. Whike everything that we needed was there, it didn't leave any room for our non-perishable groceries. We left those on top of the island that separated the kitchen from the living area. Noise was also an issue. We were in Casita #7, which is the unit that is closest to 32nd Street. As light sleepers, we were awoken at times by early morning traffic. There was also a sweeper (or lawn mower?) on the golf course that started some mornings before 6 am. In addition, walls aren't fully insulated so we could hear neighbors in the units above and next to us. Our washer also made a racket. Overall, the positives far out-weighed the few inconveniences, and we would stay here again.

Over the last few months, I have interviewed half a dozen vacation management companies in search…read moreof a great parter to manage my property in Old Town Scottsdale. All of the other companies that I had spoken with were experienced and knowledgeable, but nothing about those conversations left me excited about partnering or gave me the confidence that they would manage my property with the level of attention and care that I expected. I felt like my house would just be one of the thousands of other properties they manage across the county. They cared more about getting the sale than working with me to develop a tailored strategy for my home. I set up a call with Ellie (Owner) to hear what she had to say and learn more about her approach to luxury vacation rental management. It immediately became clear to me that Ellie knows exactly what it takes to not just do well in a competitive market such as Scottsdale...but how to excel and produce extraordinary results. Ellie provided guidance and what it would take to get my home to appear in the top search results, generate the highest possible nightly rates, provide a full service luxury experience to guests, top reviews, and a management team to support the entire operation so that I can be a completely hands off owner. She backed up everything she said producing reports with 24 months of property performance on all of HomeSlice's existing properties. I not only hired HomeSlice to manage my property, I hired Ellie to do the entire interior design and I am SO happy I did. Her design was incredible and she put 100% of everything I needed for the home in my shopping cart...only thing I had to do was make click "buy". The #1 thing I learned during this entire experience was to not go looking to hire a property management company....look for a partner you trust and one that will produce results. I found that in Ellie and her team at HomeSlice.

Don't get me wrong, the home in phoenix was super cute. BUT when it's 90 degrees outside and the…read morehouse is hotter than it is out there, it's not worth the money. I think maybe air bnbs in Arizona should require AC? Idk if that's just me. She treated our group like we didn't know how to operate a very simple thermostat. So much that it took her hours of telling us how to use it, that it was too late for a technician to come. It was so hot, we had to be outside. We had 10 people. 1 was pregnant, and 4 more of us were not drinking. She tried to charge $1,000 for a noise complaint that was never made. Which she says that her neighbor took "multiple videos and photos" of our "house party" of girls in the pool with bikinis on! She never sent the actual video that we can listen to. Just a screenshot. But that pretty creepy of the neighbor to take videos of girls in the pool. So maybe don't use the pool if you stay at her house in phoenix. . Besides that, going back to the house being 86 DEGREES and her not caring or being apologetic at all. It was finally fixed 6:30 pm on Saturday, but it probably took until 8pm to cool from 86 degrees to 73. Not once were we rude to her. We could've been under these circumstances. Sorry your ego is fragile and you're unable to take constructive criticism. A woman of your age, I would expect a bit more professionalism and maturity. House is cute tho! Good job decorating! PS. We don't need your money. Your house with no ac just wasn't worth it. But thanks for the feedback. A budget in or hostel would've probably had better service and AC. This isn't "retaliation" for money. Just standing up for my friends and letting everyone know you're a pathological liar when we have every screen shot and video proof of everything.

Anessa and Ask Anessa are the best. She helped me take care of a random task while I was away on…read morebusiness. Not only did she execute the task she added class to it by how she delivered the items to my team. She is also super resourceful and has the "If I can't do it I will figure it out" attitude and always hits it out of the park. Positive energy is such a valuable currency in which Anessa is NOT lacking. You will not regret working with Ask Anessa!

Despicable, you can NOT be a long distance owner, of a vacation rental worth well over a…read more$1.000.000 , and depend, rely, and trust Anessa with this responsibility. I lost returned clients because Anessa did not maintain the home , or do a simple task like purchase white linens for all the bedrooms, fix 2 custom made shades. She neglected my home, and when her bill was received, my assistant immediately paid it. When I flew to Scottsdale. , thinking my home was in good hands. I found my home to be in miserable condition. A $10.000 clock was missing, a police report was filed, and coincidently the clock showed up at Anessa's house, and was returned. All I can say is, be present when and if you employ her. Or better yet learn from my mistakes!

From start to finish, I received excellent customer service. My refund was paid in full.read more

Do not think about even going with them! They just…read moreovercharge, mismanage the property and should be straight get out of business. They have stolen money for me by repeating charges on my statements.

My daughter took me on a mini trip and this is where we went. The only issue was we had no hot…read morewater for 1 1/2 days and we were staying there for three days. They accommodated us by giving a 20% off the pool bar. Other than that, everything was amazing I was truly amazed that the view from the balcony the people that worked there were very friendly. The place was very clean. I had no complaints.

Room reservations are not guaranteed. They will change your rooms at check-in regardless of what…read moreyou specifically reserved. Dishonest. They will charge more than your confirmation. Appliances are old and don't work, specifically fridge and freezer. No repair or accommodation. Their taxi service may extort you for hundreds $$ USD and involve police if you refuse to withdraw from an ATM.

My husband and I came here for a mini staycation to celebrate our wedding, and we had such a great…read moreexperience! From the moment we arrived, to getting our room, enjoying the Oasis WaterPark, and checking out, everything was smooth and easy. We loved being able to walk around the property and enjoy the amazing views of the city - such a win! There were also plenty of nearby stores, which made everything even more convenient. Every employee we came across was so kind and welcoming, always greeting us with a smile. I'm genuinely grateful for that because it made our stay and celebration that much more special. They also offer a complimentary shuttle if you decide to eat at Rustler's Rooste, as well as rides back to your room or villa after a fun night out, which was such a nice touch! The only issue we experienced was that the water in our shower was always cold. No matter how long we let it run, it never got warm or hot. Overall, we'll definitely be back! Thank you for making our stay and wedding celebration such a great one. We truly enjoyed our time here!

I came to enjoy a beautiful Indian-Mexican wedding Amazing…read moreservice Ambience lovely And service on point, Thank you, nice job

I really liked this hotel. Great gym, comfy beds, very European design. I don't love the parking…read moresituation. It's not close and it's a ramp that I had to navigate at night as a solo woman traveler. It was fine in the day, but that's my only hang up.

DO NOT STAY HERE!!!! We were awoken at 3 am to bed begs on the bed and when we check found evidence…read moreof them all over the sheets and in the pillow case. It was 3 am in the morning, the receptionist was nonchalant and unapologetic about the situation. We were not going to swap rooms due to the unsanitary situation to so we checked out and had to start our trip home early to sanitize and isolate our belongings. Because it was 3AM Janelle stated that she couldn't do anything and we would have to wait for Mr. Carlos Zavala to call. He never called so I reached out to. Mr. Zavala and he claimed that he had someone come out and checked the room and couldn't find anything. He also started to insinuate that the rooms headboard doesn't match their records when clearly we checked in to room 308 and had photos of our experience. Do not stay here unless you plan on bringing bed bugs home!! They have no accountability and would rather deny the outbreak rather improve their customer service and room cleanliness. Not worth it.

I had the pleasure of staying on 11311 Lisbon Dr…read more a beautiful home with luxurious rooms and accommodations. remarkably maintained and a quiet neighborhood. thank you Victor!

My wife and I booked this property through VRBO and it is managed, rather poorly, by Elite Vacation…read moreRentals. The property is the Strawberry Cabin - Fire Pit, Fireplace & Pets on VRBO and AirBNB. I fully expect to get trashed for leaving this review as Brenden Hesser attempted to intimidate and he threatened me when I told him I was looking forward to sharing my experience. While this is a cute home, it is not what is advertised and it is not being well maintained. The fireplace never worked correctly and this is you main heat when it's cold (it is a gas fireplace) when the handyman came out to "fix" it, he told me the reason there is no flame is because the glass of the fireplace is filthy on the inside and, unfortunately, there was no way for me to access this to clean it and he did not. The TV didn't work and needed service by the handyman. The cabin is also not remote like the description suggests. The location is nice, it's just not what is in the description. It is a nice sub-division not a remote getaway in the woods. We were also without water for about 2 hours on our second day. The handyman said they have been servicing the water throughout the development all week but no one thought to tell me that prior to booking. The towels also smelled so badly that I had to wash them prior to using them. I plan on reporting this to VRBO and other agencies to hold Hesser accountable and make sure people know what they buy. Realtors in AZ are held to a higher standard. I am thankful Visa protects my purchase. Now I suppose I wait for the promised retaliation.