Forget the fact that gas here is about a dollar more per gallon than anywhere else in the city... I'm the dummy who didn't fill up earlier and now had no choice. But what a bizarre experience at 12:41 in the afternoon. There's a store full of snacks and drinks--which I'd love to grab because I'm hungry--but the door is locked. Fine. I walk up to the cashier window where there's a guy inside by himself, masked up behind bulletproof glass. Whatever, not judging... but he can't hear me through the glass, and I definitely can't hear him with the mask/glass combo. I ask for water. He brings out a Dasani (sorry, it's gross water and you can't convince me otherwise). I ask if he has anything else, and he tells me to "look through the window and pick what I want." The thing is--the glass outside is mirrored. You literally cannot see in. And what little I can see looks like piles of random products stacked haphazardly. (Stale? Probably. Who's buying snacks they can barely see through mirrored glass?) So, I ask if he has Crystal Geyser, and--pleasant surprise--he says yes. He even seemed pleasantly surprised himself, so I guess that makes two of us. Time to pay. I can't leave my card open for the fill-up, which is fine. I estimate a full tank will cost me about $130 (thanks, beastie) and decide to put in $50 to get me through the next day or two. I pull out Apple Pay... but nope. No card reader to slide over. No contactless option. Instead, I have to unlock my phone, hand it over (yes, my unlocked iPhone) so he can take it inside and run the payment. He disappears around the corner with it--just for a few seconds--but still. Handing over your unlocked phone to a stranger whose face you can't even see? Not exactly a warm, fuzzy feeling. Point is: this gas station sucks. Check your fuel level and don't get caught having to refuel here because you're out of options. Don't be a dummy like me. #learneditfromluba read more

Shell - Locked and keeping me from the treats inside. - Gas Stations Near Me - San Francisco, California

This is the worst gas station in California. Their prices are extortion. Yet I still see people buying gas here. I don't understand it. read more

Shell - Worst gas station in California. - Gas Stations Near Me - San Francisco, California

I had to use the restroom. The restroom was "broken." Have a working restroom. There are few restrooms in San Francisco and to have a gas station without a "working" restroom is ridiculous. read more

The service is horrible and the people who works here is horrible. Went to pick up some drinks and snacks and the cashier was extremely rude. Gave them a $50 bill, stated he didn't want it. Asked if I have a 20. When I gave him the 20...he tired to hustle me and take my 50 from my hand. No wonder this place got horrible ratings. And not to mention. The price for gas is $7. read more

No Apple Pay won't let you in smells like pee and poo gas machines don't even work customer service zero stars the man here this morning is aggressive and rude read more

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Please don't waste your time with this pointless gas station. If you're low on gas and your trying to barely make it to a gas station, PLEASE DO NOT WASTE YOUR TIME STOPPING HERE. read more

Tip: Downtown San Francisco has very few gas stations, therefore if your driving fill up before you go. This Shell is the most convenient gas station near the freeway and the entrance to the Bay Bridge. You can't fault them for having high prices. Living in the Bay Area I know better not to go into the City, low on gasoline, but I was pressed for time for a meeting. After, I had to get gas at Shell on Bryant St. in SOMA. The prices are high. The positives are the location, fast digital pumps, advanced credit card readers, and absence of apocalyptic panhandling zombies hanging out. It is almost a given that when you stop for gas in San Francisco city, as soon as you get your wallet out, feeling vulnerable a zombie panhandler appears. This time I did not get it from loitering panhandlers but as soon as I hung up the pump nozzle a beat up Honda pulls in with 3 sketch dudes behind me. the driver gets out, instead of walking to his pump or the cashier window he comes toward me. Before he gets out a word, I get in my car and leave. Sorry, not PC, not polite, I did not wish deal with anything he was dealing. read more

Shell - Very few gas stations in Soma - Gas Stations Near Me - San Francisco, California

Process are higher You can't go into the store to buy anything you have to ask the rude attendant at the window and he treats you like he's giving you the stuff for free. If you need air for your tires you will need to pay $2.50 at the air machine because there's no free air or water. read more

Bad service. The cashier is not. Very polite. We ask some help he don't help. We would never go back this gas station

This gas station is not pumping your gas I put 10 dollars in my car to make it across to bridge for cheaper gas I got to the gas station with 9 miles and left with 9 miles my car is new and the cashier guy says I have a leakage in my gas tank NO I Do Not I would not go here read more

Worst experience of my life, 9/13 8:20 AM. I have the clerk $25 he didnt say a word and just waved me to pump my gas. It stops at $18??? I go back and told him I gave him $25 he looks at me like I'm a scammer and low life, and waves me off while he sloppy eats his food. I tried again to tell him but he was so rude and more focused on his food. I understand how cash registers work soI asked him to check the register, as no one else was here. He refused and tried throwing some change to me. Didn't want some dines and a quarter as this would say I'm accepting his offer. I asked again to please check, as this was my last fill up until I get paid and a gallon makes a difference. I asked for a managers number or anyone number to get this handled. He waved me off and walked away. This is the most embarrassing and unprofessional establishment(not just gas station) I have ever been too. If you don't want bad service, crazy high gas prices and your money possibly stolen, do not come here. read more

Says restroom is only available if you buy gas and then says it's out of order. No reason to go here as even the store is "out of order"

On 3-12-22 at 6:35pm my wife asked the clerk to let my 12 year old daughter use the restroom because she had to go really bad. He literally pointed at the pumps where I was parked and ORDERED her to put gas first before he would let her use the restroom. I had no choice but to put $50 in overpriced gas in before my daughter literally went in her pants. What a horrible experience. And as if I never got She'll gas before and a returning customer. I'll also be contacting corporate regarding this one! read more

Went in to get some snacks and the older latino was beyond rude! They were closed and only can order from a small selection; but I was not aware of that. The guy screamed; "what do u want!" Horrible customer service and I don't recommend anyone come here to get yelled at! read more

Bryant shell is just a few blocks from the entrance to the s.f. bridge. Ya, i bought gas/diesel here a decade or 2 ago a few times. Ya, this place has the highest prices in town. Ya, if i didn't buy the fuel, my truck/car wouldn't have made it across the bridge. read more

Clerk guy is an asshole!, this guy needs to get fire didn't let me use the air pump even after I paid for gas this is ridiculous.

Came with a low tire pressure and clerk ordered me to get gas even though I had an EV. Didn't have cash and he scratched and clawed for me to pay a dollar with my credit card. If you use these often you know almost all gas stations will let you use their air pumps for free. Dont bother pulling up for their overpriced gas and bad customer service. Every gas station nearby are cheaper read more

About to cross the bridge? Realize that you're low on gas and there's gridlock and you might not make it? Want to pay $1.20 a gallon more because the owner knows you're desperate? Then this is your place. Paid $3.79 per gallon for $10 worth, so I'd make it across. Stopped in Berkeley 10 minutes later and paid $2.59. One word: Opportunistic. read more

This place is a joke! I was low on gasand threw in the remaining cash on me ($6) to get me to a less busy area. My tank is still on empty after leaving and the distance to empty did not budge. The gas meter showed that I was pumping, but just collected my money. I tested a different shell with the same amount of cash to verfiy that that my tank would see the change and my tank definitely saw the difference. read more

Had to stop at this gas station or might not have had enough gas to get across the Bay Bridge eastward. Pump would not take a debit card and I was instructed to see the cashier. You can barley see anyone at the cashier window due to dark tinting on window, and she kept disappearing into another room. Had to pay a set amount up front but when returned to the car it was already pumping premium gas. Would not let me stop the transaction. Went back to cashier to stop the transaction who said that I must have selected the premium and she would not halt the pump. I DID NOT SELECT PREMIUM and never do ever. Paid $50 for 8 gallons! I'm positive that this is a scam and am reporting them. read more

This is the highest price in downtown. Just a block and a half away will be lot cheaper. Same brand. Just because of place like this, not a lot of people like to get gas in San Francisco. What is wrong with these people? read more

Garbage spot. Pumps don't work, and attendants will waste your time spitefully since they obviously hate themselves enough to work here. Better off at any other gas station. read more

Beware! Prices aren't what they appear to be! Price said 2.19 but rang up 3.59! Employee didn't care to honor price that it said it was! This has happened before but it didn't catch my eye until later on. Gas prices also suck here! read more

Shell - Gas Stations Near Me - San Francisco, California

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Literally the worst. Today the pump broke and stuck gushing out fuel when I only wanted a few gallons. When I told the clerk, he refused help. I can back a second time since I couldn't find an emergency shut off switch, and when he came out and finally understood what was wrong, he circled back inside slowly to finally help me out. What was supposed to be $10 bucks in gas turned out to be $50 including a huge puddle on the ground and on my clothes. He just shrugged and said sorry. Never again! read more

Home of the most expensive gas in SF. A good ten cents or more per gallon than the Shell station a block and a half away on Third Street. It makes for an amazing study in price differences based on location. The offramp across the street is the last one in SF before you hit the Bay Bridge. My guess would be that a large amount of their clientele is people heading across the Bay Bridge but are almost out of gas. A more sinister explanation is that some folks are scared to drive the streets of West Oakland looking for a station. That's enough to make up for the people who know the neighborhood avoiding this station like the plague. read more

3.83 a gallon for regular unleaded. 50 cents more a gallon than the chevron across the street. RIDICULOUS. read more

The worst gas station pride wise , been living in San Francisco for 20 years never filled gas here. Total rip off.

Last gas station off the freeway before you go over the bridge! It's a shell so they have shell prices on top of being in San Francisco, CA but if you need gas before you leave the city this is the place to go. read more

I never thought I would be reviewing a gas station, but this place sucks hardcore. There are other places you can get your gas for cheap without dealing with a rude dude who has a stick shoved up places that don't shine. The store was window only, the guy had a bigger attitude problem than I've encountered. I work in the service industry; I get it, it sucks. Suck it up and be happy you're getting a paycheck, unlike some. read more

HORRIBLE, HORRIBLE, HORRIBLE - stopped by to get gas & use the bathroom, the clerk inside was so rude. I asked where the bathroom was and he pointed to the corner. I went over there and the door had no doorknob, I tried to open it and could not. I then went back over to him and said I couldn't open the door, it didn't have a doorknob. He just looked at me and kept mopping the floor and said the door was open. I repeated it and he just kept saying it's open. I finally went back and managed to get the door open by prying it open with the edges of my fingers. Sad, because he is a very unhappy person and it's reelecting on the customers:( read more

I was pounding with both fists on the attendant's window, literally yelling for help because there was someone trying to physically assault me. The attendant didn't even acknowledge me. read more

Gave my puppy a place to do his business and and get gas. Not a lot to notice or complain about.

The guy who works here during the day is really nice and since I don't own a car this is all i really care about! Here's to you Jose!

Can't pay inside,the cashier only said pay outside but the pump no working

The most expensive gas around. Dirty, trashed, filthy (all rated against crappy gas station standards). Had the luxury of buying gas here and could only bring myself to buy a gallon and get the hell out of there. Crappy enough to warrant writing up a review of a gas station. read more

I went to this station solely to get enough gas to get to the east bay and fill up at a pump that sold gas at $ .70 cheaper. I got the receipt for exactly $4.50, then filled up in the East Bay, then went to get groceries. My card was denied even though I knew I had enough money. On speaking to the bank this station charged me $125.00 for one gallon of gas and when I called the gas station they told me someone else must have piggybacked on my card and there was nothing they could or would do. There was no $4.50 charge so I know this is the service station's fault. DO NOT USE THEM!!!! They either have a skimming machine, someone else close by has one or they are just plain fraudulent!!!!!!! read more