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    Shell

    1.8 (8 reviews)

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    9 months ago

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    7 years ago

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    2 years ago

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    3 years ago

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    4 years ago

    I rarely do bad reviews , but today I must do and let people know how the cashier was very rude.

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    4 years ago

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    7 years ago

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    7 years ago

    If I could give 0 stars I would. Worst car wash ever. Left purple soap all over our SUV and it wasn't even clean.

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    Lorton Station Carwash

    Lorton Station Carwash

    1.9
    (166 reviews)

    Wait. I actually love this place....There's so many bad reviews but this is local for me and I…read morealways come here, literally the only Carwash I go to. The workers are sweet and get you what you asked for. There's usually the same man at the register, which I assume is the owner. I really hope the workers that drive your car in and dry off your interior and exterior are treated with respect and what they deserve. Please leave a generous tip. They stand out here all day and worked their asses off. I've never had a problem here. All my personal belongings are here before & after. They really are just here to work like everyone else. I honestly recommend this spot rather than somewhere like Flagship.

    I work opposite hours of my spouse. Therefore, he takes my car to be washed at Lorton Station…read moreCarwash when I'm available. Over the glovebox there is a dash with a ledge that I keep hand sanitizer, lotion and toothpicks in a container. On 3 separate occasions after my carwash at Lorton Station Carwash, the toothpick container (new or used) has been removed. My husband is the only other person in my car, (besides dealership every 3-6 months) and he doesn't look for ... or is familiar with what's missing. This is why I am able to narrow down when it goes missing after the car is washed at Lorton Station Carwash. If more time was spent actually washing the dirt off windows and door handles, there be less time to take things. Make looting, plunder, stealing customer belongings punishable.

    Flagship Carwash

    Flagship Carwash

    1.9
    (212 reviews)

    I had a disappointing experience at the Springfield Flagship Car Wash. I previously tried another…read moreFlagship location and paid extra for a thorough interior cleaning that wasn't done properly, so I gave the Springfield spot a chance--only to leave even more frustrated. After paying $44 (plus a $10 tip) for a full one time cleaning, the entire passenger outside side of my car was still dirty, and the middle back seat hadn't been cleaned at all. I pointed this out to an employee, who became passive-aggressive and made a dismissive comment as he passed me. When I arrived the location was nearly empty. When I asked for the missed spots to be addressed, another staff member wiped the exterior and interior of my new Lexus with Windex. As the same passive aggressive male employee continued making passive aggressive comments at me, stating "maybe you need a detail, you should pay $500 for a detail instead"-- I pointed out that this wasn't the matter of me, needing a detail as I could wipe away the visible dirt and debris with my finger. This was obviously a malfunction of their car wash. In fact as I sat there waiting for my car to be finished, another woman had returned with her white bmw saying the same thing about the entire passenger side of her car also not being cleaned. She too could wipe the dirt with her finger. For $54, I'd expect a much higher standard, not to mention better customer service, and I'm certain if they can't do a basic wash correctly for $54. their detail job won't be much better. Prices have gone up substantially here, and it seems they're more interested in pushing their monthly packages than providing quality or consistency. I left with my car still dirty and now need to clean it myself. I suggest avoiding this franchise. I have included pictures. Please keep in mind that these were the pictures of what was left after I made them go back and work on my car two times.

    Ever since Flagship took over this place, the speed and quality has disappeared, and the prices…read morehave doubled. But, as it is the only local car wash, they remain busy, and open. Im writing this as I am sitting in line. Ive been here for 30 minutes, have 10 cars ahead of me, and no exit lane. Its on me tho, i know how this place is.

    We Care Auto Wash

    We Care Auto Wash

    3.7
    (244 reviews)

    This is what they call premium washing can't even clean simple rims so unsatisfied with the way…read morethey left my car but they sure are great at rasing pricing

    I wish I could give them a 0 or -5 Review!…read more 1-Star Review I had an absolutely awful experience with We Care Autowash and want to warn others to stay far away. They ruined the inside panel of my car during a wash and then tried to claim it was already damaged when I dropped it off. That was not the case. If it had been damaged beforehand, shouldn't they have pointed it out or made a note of it before taking the car? They initially acted like they were going to make it right by giving me their insurance company's information. I called the insurance and filed a claim, only to find out the owner told the insurance company that the car was damaged when I arrived. The insurance then asked me to provide pictures of the car before the damage. Why would I have pictures of something that wasn't damaged? It was clear at that point that We Care Autowash had no intention of taking responsibility from the start. Their behavior was dishonest and completely unprofessional. It's one thing for accidents to happen. It's another to lie to your customer and to your insurance company to avoid accountability. We Care Autowash has shown me that they do not care about their customers, their integrity, or doing the right thing. Avoid this place at all costs unless you want to deal with damage and zero accountability afterward.

    Shell - carwash - Updated June 2026

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