1. Shell

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Lorton, VA

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Shell

1.7 (9 reviews)

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8 years ago

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3 hours ago

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1 year ago

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3 years ago

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4 years ago

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5 years ago

I rarely do bad reviews , but today I must do and let people know how the cashier was very rude.

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4 years ago

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7 years ago

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7 years ago

If I could give 0 stars I would. Worst car wash ever. Left purple soap all over our SUV and it wasn't even clean.

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Flagship Carwash

Flagship Carwash

(215 reviews)

**I purchased the $44 Flagship package**…read more I am giving this carwash 4 out of 5 stars based on my expectations. This is a very basic carwash which gives your car a thorough external wash and dry, and a decent internal wipe-down and polish. I wasn't expecting a high-level detail job. All I wanted was my car's interior vacuumed and wiped down, the windows cleaned without streaks, and a good external wash. That's what I expected and that's exactly what I got. The woman doing "intake" wasn't pushy when she offered a multi-wash plan - which I declined. She asked once, I said, "No thank you," and that was it. Nobody should have issues with that type of polite salesmanship. Yes, $44 is expensive for this, but without any other local options I chose to go with it. I'll come here again, for sure.

I had a disappointing experience at the Springfield Flagship Car Wash. I previously tried another…read moreFlagship location and paid extra for a thorough interior cleaning that wasn't done properly, so I gave the Springfield spot a chance--only to leave even more frustrated. After paying $44 (plus a $10 tip) for a full one time cleaning, the entire passenger outside side of my car was still dirty, and the middle back seat hadn't been cleaned at all. I pointed this out to an employee, who became passive-aggressive and made a dismissive comment as he passed me. When I arrived the location was nearly empty. When I asked for the missed spots to be addressed, another staff member wiped the exterior and interior of my new Lexus with Windex. As the same passive aggressive male employee continued making passive aggressive comments at me, stating "maybe you need a detail, you should pay $500 for a detail instead"-- I pointed out that this wasn't the matter of me, needing a detail as I could wipe away the visible dirt and debris with my finger. This was obviously a malfunction of their car wash. In fact as I sat there waiting for my car to be finished, another woman had returned with her white bmw saying the same thing about the entire passenger side of her car also not being cleaned. She too could wipe the dirt with her finger. For $54, I'd expect a much higher standard, not to mention better customer service, and I'm certain if they can't do a basic wash correctly for $54. their detail job won't be much better. Prices have gone up substantially here, and it seems they're more interested in pushing their monthly packages than providing quality or consistency. I left with my car still dirty and now need to clean it myself. I suggest avoiding this franchise. I have included pictures. Please keep in mind that these were the pictures of what was left after I made them go back and work on my car two times.

Shell - carwash - Updated November 2026

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