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    SHELL GAS STATION

    1.0 (1 review)

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    Photo of Lori A.
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    2 years ago

    Worst gas station I've ever been to. Went to three different pumps and none of them worked. Finally worked on the fourth. Terrible.

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    Buc-ee's - Front facade

    Buc-ee's

    (36 reviews)

    $

    I came in to buy gas and use the restroom and as I was walking into the restroom I heard Yaritza…read moretalking about one of the customers. Her exact words were "was that a girl". Now, hearing that from a Buc-ee's employee. Was very surprising. I can't believe they have someone like that working for them so disrespectful and really poor customer service. Above was posted 2 weeks ago I am making another post because I feel like this bucees Is just getting worst and there isn't many options in eagle late at night to get what you need after a long day at work myself. The customer service here is really bad. Natalia just has this really bad attitude eye rolls and all felt very uncomfortable with the way she spoke to me I had only asked if she can just verify that I had the correct pump number and I did but I just wanted to double check I wasn't putting money on another pump and she wasn't helpful one bit she just with an attitude like if I was doing something to her. Her exact words were your supposed to know that already. Buc-ee's please look into the people you all are hiring I wouldn't want someone who is combative working at my front line I came in to buy gas and use the restroom and as I was walking into the restroom I heard Yaritza talking about one of the customers. Her exact words were "was that a girl". Now, hearing that from a Buc-ee's employee. Was very surprising. I can't believe they have someone like that working for them so disrespectful and really poor customer service. Above was posted 2 weeks ago I am making another post because I feel like this bucees Is just getting worst and there isn't many options in eagle late at night to get what you need after a long day at work myself. The customer service here is really bad. Natalia just has this really bad attitude eye rolls and all felt very uncomfortable with the way she spoke to me I had only asked if she can just verify that I had the correct pump number and I did but I just wanted to double check I wasn't putting money on another pump and she wasn't helpful one bit she just with an attitude like if I was doing something to her. Her exact words were your supposed to know that already. Buc-ee's please look into the people you all are hiring I wouldn't want someone who is combative working at my front line

    Just stopped in to use the restroom (as one does at a Buc-ee's) as they are legendary for…read morecleanliness.... Well... this is a tiny one so the restrooms, while much cleaner than your typical small town gas station... was not what I'd call Buc-ee's clean... gnatty. When we were about to leave my kiddo had refilled a water bottle up with water at the soda fountain. As she walked out they stopped her and said it was considered a cold drink refill and it they charged her $2.49. A small soda is .99 and a large is $1.49.... Using their cup. A refill of water in her own cup was $2.49. I pointed that out but it fell on deaf ears. I mean... I'd think it was ludicrous... but I wouldn't complain playing .99 for a refill... but to pay more than any actual fountain drink would cost? And for WATER? I put the $20+ worth of things I was going to buy back and decided this isn't a store I'll ever set foot in again. I suggest avoiding this store entirely and finding another stop.

    Buc-ee's - Katy

    Buc-ee's - Katy

    (576 reviews)

    $$

    So Buc-ee's never feels like a forced stop in a trip to me. Rather, it's a welcome midway…read moreadventure. I love how clean, organized and fun it is-even with all the chaos! I was impressed that the attendants were always near and easy to find. Even if you don't want to shop, the aisles are full of trinkets and actual items that are both gift worthy and practical. And the food! I really love the breakfast tacos and the tater tots. The items were fresh and they kept refilling them as they ran out- which seems impossible with the sheer number of people grabbing them. The standout for me however, was the milk chocolate peanut butter buc-ee logo chocolate bar. It was pure joy! The absolute best thing I had eaten in ages when it comes to chocolate. A great stop and worthy destination!

    My second time ever at this Buc-ee's after many years and it did not disappoint!…read more First of all - THE BRISKET TACO IS BOMB! We came during breakfast and we only got to try the brisket taco, tater tots, and Dr Pepper slushie but the taco alone was phenomenal. They had fresh brisket that they cut and then made the tacos right in front of us. If you're able to grab one of the hot and freshly cut brisket tacos for breakfast they are so juicy and good!! The rest of the store is amazing too! Of course we couldn't leave without a couple of souvenirs like every flavor of the jerky, Buc-ee's plushie keychain, pen and magnet. Everything was surprisingly affordable for branded merch! The staff were also very friendly and helpful even though there were so many customers. Definitely a great attraction and would come again!

    SHELL GAS STATION - servicestations - Updated September 2026

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