I stopped at this gas station on my drive from Houston to San Antonio as I wanted to grab a coffee…read moreand snack. Inside, they had a dunk in donuts and other places but I decided to go with a protein bar and regular coffee. The inside was clean and well kept and the prices were reasonable (not crazy high like some gas stations). Most of the inside stores (aside from Dunkin) we're closed which was a bit disappointing but not a big deal. I was able to get in and out quickly as there wasn't a line and everything else was readily available. I'd stop here again.

On a road trip and stopped here. We've stopped here before and it's pretty much the same. It's a…read morenice travel center. They have a Carl's Jr, and a Dunkin Donuts. It's bright with a lot of selections of snacks and drinks. They have many bathroom stalls that could have been a little cleaner but it's one of the better bathrooms I've been to for a road trip. They have gas pumps for filling up your vehicle when you need it.

Buc-ee's prides itself on their clean restrooms with billboards often seen on highways. I've been…read moreto the location in the past at it's been company standard and what to expect. Today the restroom was filthy. Floors not washed for days. Toilet paper out. Sink area dirty. And an employee "washed" their hands and left the restroom area as I was there! There's an idea that you check the cleanliness of the restroom before eating at a restaurant. This was so bad we elected not to buy the bbq sandwiches, pudding and tea we went in for. On the way out I mentioned how filthy the restroom was and that we decided not to but there. The gentleman asked... which one women or men. Women? Not my area. I looked toward one of the ladies including one with an assistant manager who had just been in there. She said I was just in there. Yes.... Well the floor is filthy, the toilet paper is out and the sink area is dirty. She didn't do a dang thing. She barely wetted her finger tips. And quickly dried them. I didn't even see her go for the soap. Gross! And she's handling my goods or preparing my food - not today! I've never seen this place looking that bad! Even at big rush times which it want busy at all when we were there.

I don't know where the hate comes from, they have great fresh burritos with salsa , bbq sauce…read moreoptions. I've only had the brisket and fajita tacos, all good. Also nice fresh cookies. Great place , deserving of 5 stars. Friendly cashiers.

Worst gas station I've ever been to. Went to three different pumps and none of them worked. Finally…read moreworked on the fourth. Terrible.

On a road trip to the hill country; we were looking for a good place to walk our dog. We initially…read morewere headed to the TA, however we made a wrong turn and it led us to Road Ranger. To our surprise, they had a dog area which was perfect!! We were able to allow him to stretch his legs and take care of his needs while we also grabbed food and refreshments. The dog area was large and well maintained, there is also a trash can and bags if needed. The store is large and very clean, including the restrooms and the Wendy's. We ordered some light bites from Wendy's. The young lady working was very nice and freshly made our food. I'm so glad we found this gem, we will definitely be frequently on our future road trips!

I am a truck driver and this location is great. It is well maintained, clean and well lit. It is…read moreusually not full as far as truck parking is concerned.

Any true Texan knows this is the pre road trip stop. Yet now many families can enjoy it daily for a…read morequick bite, tasty snacks, bbq or home decor. I stopped in with a friend in town who never experienced this place and they were amazed. From the world's largest car wash to a wall of jerky. We spent about 20 minutes in here exploring each side and left with beaver nuggets and a shirt.

If I could only give a 0 STAR RATING I would: Today's visit…read morewas a very disappointing experience which may keep me out of Buc-ee's forever! I received a Buc-ee's dog leash as a gift, and the very first time I used it, it broke. Luckily, I have a good boy and didn't run off, which could have easily turned into a dangerous situation. For something as basic as a dog leash, I would think the quality would be more reliable, and this clearly wasn't. I went back to the store looking for an exchange, not even a refund, and that's where things got super weird and frustrating. I was told by the Manager Miah that without a receipt, nothing could be done. But, in the same conversation, she told me the item would also need to be in "resellable condition." .... HMMMMM.... wait, that doesn't make much sense. Let me get this straight, if the product is defective and broke on first use, how would it ever be resellable? BUuuuuuut if I did have a receipt, suddenly the broken leash is acceptable for exchange? The logic just didn't add up. Miah then insisted on stressing "store policy" and that she could lose her job for making an exception. But isn't store policy to satisfy your customers and provide them with an experience that makes them want to return. That's hard to believe that taking care of a customer over a clearly defective $20 item would be a fireable offense. Come on guys, where is the use of basic common sense. The most disappointing is that I've been a loyal Buc-ee's customer. Every year before visiting family overseas, we spend $100's of dollars on Buc-ee's merchandise, snacks, and gifts to take with us. It's been a tradition, one that ended today. Completely shocked that a company valued at over $2 Billion would choose to stand firm over a $20 defective leash. How about you guys do a better job training management to handle situations like this with a little flexibility and customer-first thinking vs. scaring them into losing their jobs, which loses customers! I used to enjoy shopping at Buc-ee's, but after this experience, I def. will not be back!

Stop by the gas station to get this amazing BBQ!!! My parents discovered it a few years ago and…read morethis is our go to place when we travel on the I-10 We get the brisket sandwich and the sliced turkey sandwich The meats are wonderfully cooked

Ok place for a pit stop. Gas prices were higher than average but it was a Shell, and not a…read morelow-boy-scum gas place. There is a BBQ place attached and also a tourist shop attached. Bathrooms were OK and staff was very nice. Traffic was really bad and I needed to get some coffee to keep me going for more hours than I had planned. The coffee, just the non-fancy, plain, was quite weak but did taste good.

Convenient gas station off of the highway! Well maintained and clean with affordable prices! Good…read morefood and snack options inside the station itself

I've been several times for tire issues and they never could or would help me ... will never go backread more

Went to have my tire repaired and the attendants were very helpful. Will always use the business…read morefor everything auto..