Been using Bill's small engine repairs for a few years. Bill, listens to what the problems are…read moreconcerning your equipment and is not afraid to ask you questions that you may not thought to be important about your equipment's performance regarding the repairs you may need or not need. His prices are reasonable. He also offers pickup and delivery, Sam C.

Cleared out the vermin nests and repaired the damage done in less than 24 hours! Very nice,…read moreinformative and had great suggestions for future maintenance and care for our newer machine. Knowledgeable, helpful and did more than we could have ask for to get our snowblower back to us.

I was unsure where to go to get my Car Starter Problem as it just stopped working…read more A Friend said go to Sun and Sound in Auburn. I went in and told them my Problem. They diagnosed the Problem in a matter of Minutes. Then the got it up in running a short time later. I Asked how much do I owe You and they No Charge. They told Me when You need something else come back and see Us. I can highly recommend Sun and Sound just as I was sent in their direction.

I had to call in favors from three different people just to make this work: one to drop me off with…read moremy truck that morning, another to lend me a vehicle to use for the day since mine was just sitting there untouched, and a third to drive me back to the shop, arriving just before 4 PM, to retrieve it. That's not something I could easily ask of anyone again. The owner acknowledged he'd seen my truck sitting there all day, but told me he'd expected the key to be dropped in a box with an envelope, something he never once mentioned to me. The installation had not been done. When I brought up my two calls and the voicemail, he checked his phone and claimed he had no record of them. Given that he already knew it was my truck, since we'd spoken twice by phone beforehand, it's hard to understand why it never occurred to him to simply call me back and ask where the key was, especially after seeing the vehicle sitting there untouched all day. As a business owner myself, I would never treat a customer this way. This cost me an unnecessary round trip and a full day, for a job that still wasn't completed. I can't recommend this shop.

RV Guy helped us by providing advice and pointing us to a nearby parts place where we could get…read morewhat we needed (a dog bone connecter). Helped us quickly solve our problem. So thankful for this friendly and knowledgeable professional. Will remember this kindness!

Awful!! No Show No Call No text! Confirmed 2 times during the time frame, called Peter 3rd time…read moreevening, no answer. No return call, no reason, no call next day. RV Fridge out, spoiled food & left with coolers of what was salvaged. Refused 2 technicians from other companies that day as I confirmed/ committed to Peter @ My RV Guys

First let me start by saying, I am not the type of person to leave any business a negative review…read moreunless it is absolutely deserved! This review is not in any way directed to the salesman who frequents our area or the guys working the counter! They have always been very pleasant and helpful. This review is directed at the branch manager and the companies' quality control and testing departments. Our company has been doing business with D&W diesel for 15+ years and I have to say they treat their customers very poorly when it comes to warranty issues! Our last "and final" experience with D&W was approximately two months ago. I purchased a set of remanufactured fuel injectors for a 2004 5.9 Cummins diesel along with a set of their brand new connector tubes. We are not "green" to replacing injectors in these common rail systems and are fully aware of the necessary precautions that must be taken to avoid any contamination of the new fuel injectors! As with all vehicles we repair, we performed full diagnostics on the truck prior to condemning the original parts. We determined the truck needed at least three replacement fuel injectors but we always replace them as a complete matched set along with a new set of connector tubes. Once I had customer approval I called D&W with the engine number to assure I would receive the correct parts. The salesman that I usually deal with was very helpful and personable as he always is! He is a five star employee as far as I'm concerned! I received the injectors and tubes the next day and we brought the truck into our shop to perform the repair. My highly trained star diesel technician disassembled the engine and removed the connector tubes and injectors. He then inspected and cleaned all of the high pressure fuel lines, common rail and fuel filter housing cup of any contaminants. He then began the reassembly procedure, everything was spotlessly clean and the injectors and tubes were installed using the correct Cummins installation procedure, including all torque values specified by Cummins! We installed a new Wix fuel filter in the filter housing, primed the fuel system and started the engine. Within ten minutes of running we knew something was very very wrong! The truck smoked like a train and the engine ran rough. Using our scan tool, we were able to isolate the suspect injectors and determined that four out of six injectors were over fueling the cylinders. We contacted our salesman and he requested we remove all of the fuel injectors and he would pick them up to be analyzed. He picked them up as promised and sent them to their "clean room" for testing. Our salesman called me two days later with the results of testing, he told me that the injectors were full of dirt from contaminated fuel. I expressed my doubts to him as we had spent a great deal of time making sure everything was spotless and he told me his hands were tied. D&W diesel refused to offer any help except to sell us another set of their "poor quality" injectors from their so called "clean room". I told them they could keep their injectors as cores and reluctantly paid the invoice so our credit would not be damaged. I then ordered a new set from Tim at Accurate Diesel along with new connector tubes.Tim is a really great guy and he is extremely helpful! I received the parts two days later and my technician repeated the installation procedure. The engine runs excellent and we were completely satisfied with his product! I have since purchased many more injectors from him and many other products from Tim including injection and cp3 pumps and have nothing but positive feedback for him! We are now exclusively using Accurate Diesel for all of our diesel fuel system parts! I hope this very truthful review was helpful!

Great Team at the Auburn, Ma Location. AJ and Kaiya went above and beyond with explaining the…read morebattery keep alive process and procedure for registering the new battery with the date, battery amperage rating and CCA (cold cranking Amps) rating. Thank you!

I've been here a few times to this location. Usually the employees here are very helpful. Tonight…read morethis guy was more interested in talking to his friend on the other side of the counter. Wasn't exactly sure what I was buying so I asked him if he could look up what I purchased last time which he did and then just flipped the computer around at me & told what aisle. I really don't know anything about cars so I was asking for help. I'm sitting out here doing this review and two cars with like five kids just drove in and they're all handing around eating pizza with the worker and his friend. I won't come here at night anymore. I'll come during the day when the people that are actually nice and helpful will be here.

I took a basic welding class to make a barn star at the Garrison Speed Shop in Mendon,…read moreMassachusetts. I have never welded before or used some of the tools and equipment required. The template pieces were all laid out, but that was it. Co-founder Luke had me read and sign all the releases first, and asked about my experience with welding etc. Being a Veteran myself, Luke as well, and the non-profit supporting Veterans and First Responders, he also made sure to ask me if loud noises or anything would bother me. Every step was explained and demonstrated before I was able to do it, and as nervous as I was at first, it quickly went away knowing he took my safety, the safety of others as well as their shop very seriously. Co-founder Ben also provided some muscle when I was unable to bend the metal myself. In just over 2 hours I had sanded, measured, re-measured, bent , hammered and welded together a really cool one of a kind 5-sided barn star. It was definitely something different to do and it was a really cool and fun experience. 5 stars !

From the owner: The Garrison Speed Shop is a 501(c)3 Non-Profit Organization that empowers Veterans & First…read moreResponders to focus on healing and positive living through Motorcycle Recreational & Vocational programs. We raise funds through fundraisers, corporate sponsorship, and through motorcycle maintenance/repair/performance work to the general public. What better than fixing your bike while helping someone who served our country that could use your help? Services we offer: -General Motorcycle Maintenance/repairs -Self-Service Station hourly rentals (free to Veterans & First Responders) -Media Blasting Services -Media Blasting hourly rentals -MIG & TIG Welding -Metal Fabrication/repair Programs we offer: -General Motorcycle Maintenance Clinics -Motorcycle Performance Clinics -MIG Welding Intro Clinics -Advanced MIG Welding Clinics -TIG Welding Intro Clinics -Advanced TIG Welding Clinics -Metal Fabrication Intro Clinics -Media Blasting Clinics Events at The Garrison Speed Shop -Special social events & fundraisers that support Veterans & First Responders -Special Veteran & First Responder Group Trips and events -Motorcycle fundraiser rides -Open House fundraiser events Check out our website, or better yet, stop by and see what we're about!

They did the job they said they were going to for the price they were going to at the time they…read morewere going to so far 100% going back Wednesday for another problem let's see how they do on that one

I wouldn't ever bring my vehicle to them again. Tried them out for my son's truck as they were…read morelocal and had descent reviews. Simply charging issue. They admittingly had a novice troubleshoot this (as expected as it's a rookie job) and diagnosed a faulty starter. Odd as Chevy just replaced this in 2021...but tossed it up. Well son picked up the truck and I t did not start. Garage claimed they didn't charge the battery that it should be good by the time we got home....i advised my son to leave it there as it is not complete (receipt stated they recharged battery). Upon further diagnostics they stated a parasitic draw due to water in the headlight. That is more plausible of an action but they insisted that the starter was also a contributing factor before. They would only replace with OEM parts at $1550 plus labor for the headlight and wiring harness. Absolutely crazy as they also had the truck for over a week now. Said that if we keep the working harness unplugged that the system wouldn't drain...odd that should mean the wiring harness was fine..Told them to just give it back. Already paid $400 for a not needed starter and $200 for that bad diagnostics. Ended up having to spend $300 hundred more for diagnostics which I really call cash to train their shop mechanics....oh and the wiring harness that the said was needed, that worked if unplugged, well yeah it doesn't work because they wrecked the connector removing from the housing. After it was all said and done I paid $900 for a new not needed starter and labor with an additional $1550+ needed if I wanted this fixed. Ended up ordering the parts from Amazon fo $180 and it took me 30 minutes to remove/install....expensive lesson for your kid that was taken advantage of but hopefully he learned a valuable lesson about these shops.

I brought my bike here in early July for a fork seal replacement. I had recently relocated to the…read morearea and was looking for a new local shop to service my motorcycles. Unfortunately, my experience here left much to be desired. I first reached out to the shop in mid-June to inquire about the repair. I was told they could get me in within approximately two weeks, so I scheduled the appointment. They required a $500 deposit, which I thought was somewhat steep considering the total repair was expected to be around $600-$700, but I decided to move forward. I dropped the bike off on July 2nd. I asked how long the repair would take and was told approximately 1-2 weeks. I thought one week seemed reasonable for a fork seal replacement, while two weeks felt somewhat lengthy, but I agreed and left the bike with them. On July 16th, I called to check on the status and was told by the owner that they would have the bike "on the lift" that week. At this point, it had already been at the shop for more than two weeks. I told them I would be available at any time the following week to pick it up. I called again toward the end of the following week and was once again told the bike would be "on the lift" the following week. I waited another week and eventually stopped by the shop in person to check on the status. The mechanic again told me they should have the bike "on the lift" the following week. At this point, I was extremely frustrated. I had been given multiple assurances that the bike would be worked on, but no actual repair date or clear timeline. I made one final call on August 6th to ask whether the bike had finally been brought in for the repair. Once again, I was told it would be "on the lift next week." At that point, I told them to put the bike out front and that I would pick it up the following morning and take it to another shop. The owner called me afterward and again explained that they intended to get to the bike "eventually," but still could not provide an actual date. I was also told that "patience is a virtue." I would say that waiting more than a month for a repair that should reasonably take a day or two was more than patient on my part. Ultimately, I decided to forfeit my deposit and take the bike to another nearby shop. I had really hoped to find a smaller, local shop where I could bring my motorcycles for service on a regular basis. Unfortunately, whether the issue was scheduling, staffing, or organization, this experience was not acceptable to me. I will not be returning to this shop, and based on my experience, I would not recommend it to other riders.

ran into some trouble while out riding; bent rim and flat tire. called the guy at unique custom…read moreMotorsports and in less than an hour he had my bike trailered back to his shop. few hours later the rim was fixed and a new tire mounted ready to roll! very reasonable price and a solid shop all the way around!