I had my poodles groomed there. Jody is fabulous..highly recommended! All the pups there were happy!read more

Highly recommend Lollipups Pet Resort! Really cute, fun, loving doggy daycare! Great, caring staff.read more

I would not recommend this place at all. They have no customer service skills. They come off very…read moreabrupt and try to turn it around and say your the one who is rude. We have gone their before with 2 dogs and both times there was a run around about not having one of our dog's vet information (when clearly they had it because they would have not performed any past services if they had not) and very quick to tell us than we need to cancel the upcoming appt. without wanting giving us a chance to call back with the update information required. When I called back to let to ask them what their email address was so that I could resend it (again) and asked them to have their paperwork updated so we wouldn't continue the same issues, they got very defensive saying that it was me who was rude. The conversation did escalate and I am so happy that we are now going to another place. As much as we would like to support small businesses, the downside is this place feels like they can treat people anyway they like. My mother says the older lady is nice, but the young one who I had the displeasure of speaking too is very snotty! It's a shame the dog in question has been there at least twice within one year and they give us a hard time each time because they for whatever reason are not up to date with how they file their records. Bottomline there are too many groomers out there and in MY past experience I have always had a great experience with groomers, pet lovers are usually so nice....oh well this is on them for me writing this review. I have an appt. tomorrow @ 7am for another groomer. made the call, they asked if they were up to date on shots...yes they are...please bring with you when you bring the dogs in. Boom! Done......

I've brought my two small dogs here for close to seven years. They always look great and have never…read morehad any nicks or bleeding. I'm very happy that they now have super easy credit card payment.

We have been taking our dogs to Cedar Dale for about 15 years. We always had a great experience…read moreand felt our babies were in good hands. It has recently changed hands and being managed by a new owner. It definitely has a different vibe which I guess I'm just not yet used to. The former owners, Peter and Bruce, were really in tune with our neurosis with leaving our dogs for extended periods. If we had concerns, they were promptly addressed and our minds were quickly put at ease. They had a long time, loyal staff that were really amazing and always made us feel totally comfortable. I think it's just going to take time for me to adjust to the new set up. The new owner seems wonderful and has an active Facebook page which provides pictures of what the dogs are doing on a regular basis. They have special dinners for the dogs on major holidays and make these homemade wonderful frozen treats that our dog goes nuts over. They have installed turf in all the play areas so the dogs come home with muddy paws, which I'm sure was very costly to have installed. Very nice upgrade. Our dog really enjoys her stay here. She loves the socialization and I appreciate that they mix it up where she gets to play with the big dogs and the little dogs. (She's only 40 lbs and usually prefers puppies and and little dogs). I hope Cedar Dale continues in the tradition of providing excellent service to their clients. It's clear that they love the animals and are engendering a warm, nurturing environment. I would encourage the staff to continue to work on communication skills. Communicating with a customer who is thousands of miles away while their pet is being boarded can be a challenge. Take the time to exude confidence that you've got everything under control and maybe follow up with a quick e-mail, especially if it's a long term boarder who is far away. I appreciate the Facebook page, it's a great way to convey to long term boarders that their pups are safe and happy!

I just spoke on the phone to Cedar Dale Pet Resort regarding my concerns over being over charged…read morefor my dogs boarding and grooming. They are making false claims. The woman on the phone said they have a note in their system that they told me the grooming prices vary and gave me cost estimates. This is untrue. They never spoke to me. If they had given me those prices ($600 for grooming) I would not have approved those charges. In fact they never spoke to me on the phone. All communication was done in writing via email. I have also attached the invoice I was given as an estimate and the grooming is listed as $0 - she said I should have known it wasn't free. And went on to try and shame me saying they don't work for free. That $200/ dog is normal for big dogs. Every other time we have boarded our dogs at other facilities they have either included a bath/groom for free or charged a small free, under $60 a dog. The only reason we did not use our normal boarding facility was they were closed for renovations the week we were going to be gone. Cedar Dale Pet Resort apparently feels that charging 50% more than the original written quote without getting authorization is acceptable. Please do not ever use Cedar Dale Pet Resort, they do not honor their price estimates and do not ask permission before performing services that can exceed $500-600.

I had a great experience when I used their services when it came to the grooming of my dog Minnie…read more They will even make an appointment with you to actually come to your house to groom your pet (bath, nails trimming, cutting hair, etc). They take care of both dogs and cats. The owner April, was very professional as well as excellent in the care that she took in making my dog feeling comfortable and relaxed throughout her whole experience. I know that I will definitely be using their services many more times over the coming years. I highly recommend that if you want your pet to receive the best possible treatment in their grooming and other needs that you contact April and I can honestly say that you definitely won't regret it.

Such a great selection of toys, treats, food and lots of cute colllars. They have been in Lake…read moreGeneva for a long time. Always friendly and clean store. I visit every time I'm in town.

Came into town to browse the shops and am so glad we stopped by Paws for Treats!…read more Very boutique style inside with all you could imagine for your pets. Mainly geared toward dogs, but we did find some goodies for our kitties! They LOVE their new turtle and crab "babies" and even sleep with them. We will definitely stop back when we are back in the area!

Unfortunately, she is no longer in business. We used her as a reference for our current pet sitter.read more

We kept our Boston with Terry for the weekend. Our Boston recently had leg surgery so he needed…read moreextra care including medication and daily exercises. Terry kept a chart of the medication times given and took immaculate care of Tank! Terry's passion and love for animals is very eminent and we trust her deeply to care for our precious Tank. Strongly recommend for anyone that needs extra care for their pet!!

Wonderful and caring doctors, personable and reasonably affordable!…read moreI had to get shots for my dog since we were doing a training day at Bong. They did everything they could to accommodate. We had gone to another vet down the road and they said they could not get us in for 3 weeks.

WARNING FOR ANYONE USING HOMETOWN VET SERVICES FOR INTERNATIONAL PET TRAVEL…read more I strongly urge anyone planning international travel with their pets to carefully consider our experience before relying on Hometown Vet Services for time-sensitive international travel documentation. We brought our dog, Rayna, and our cat, Myah, to Hometown Vet Services on Monday specifically to prepare them for our move to Thailand. We clearly explained that we were departing the following Wednesday and that the international health documentation had to be completed, endorsed by USDA APHIS, returned to us, and then submitted to Thailand before our departure. TIME WAS CRITICAL, AND THEY KNEW IT. Despite this, our paperwork was not submitted to USDA APHIS until Thursday. During this process, it also appeared that staff did not initially understand that USDA APHIS endorsement was required. I had to bring the requirement to their attention. Had they simply told us on Monday that they were unfamiliar with the process or could not meet our deadline, we could have immediately gone to another USDA-accredited veterinarian. Instead, we trusted them. We paid Hometown Vet Services $365.10 for the examination, medication, and services connected with this process. We also had to pay another veterinary clinic $15 to obtain rabies tag information needed for the documentation. But the financial loss isn't what hurts the most. Because of the delay, the documentation will not be available in sufficient time for us to complete Thailand's remaining requirements before our departure. We have already had to find another home for our cat, Myah. We are now desperately trying to find a safe home for Rayna because I refuse to simply return her to a shelter. OUR FAMILY HAS BEEN BROKEN UP. These aren't pieces of luggage that can simply be put on another flight. These are living animals whom we love and planned to take halfway around the world with us. We planned ahead. We scheduled the appointment in advance. We explained our international destination. We provided our departure date. We explained the deadline. If Hometown Vet Services could not properly complete this process within the required timeline, all they had to do was tell us. We would have gone elsewhere. Based upon our experience, I would NEVER rely on Hometown Vet Services for time-sensitive international pet travel documentation. If you're traveling internationally with your animals, please make sure your veterinarian fully understands the USDA APHIS process, your destination country's requirements, document-validity periods, and expedited return procedures BEFORE you entrust them with your pet's travel documentation. I wish someone had warned us.

I've driven by this business several times & decided to stop in to check it out today. What a…read morepleasant surprise this hidden gem is! I expected it to be your usual plain jane feed store selling 2 brands of low end pet food & some poultry seed. Not so! They had multiple brands of dry & canned dog & cat food ranging from Stella & Chewy's to Fromm, to Zignature to Vita Essentials. They pride themselves on trying to sell mostly local products, including their bird seed, farm fresh eggs, honey, household cleaning products, handmade soaps, jewelry & canned items such as jam. The store is unassuming from the outside, but has charm & farm style touches inside that make it fun and inviting. I'd definitely recommend a visit if you're driving by.