In all my years of reviewing and traveling the globe this is the first time I have felt…read morediscriminated against. Date of Incident: Friday, Aug 1, 2025 around 12 pm. Here's what happened...... I walk in looking for a specific Cigar. The store clerk helping one male customer. So really it's just the three of us now in this tiny store. The clerk sees me and shoots me a dirty look. No problem. Maybe his dog is sick or something.... I don't know. I wait 5 min, 10 min, 15 min. No Hello. No I'll be right with you. Nothing. Not a single gesture of acknowledgement....of not only a customer but another human being that just happens to walk into your establishment. Bizarre. Going on 20 min now. I started to feel very uneasy and uncomfortable, as I was now being overtly ignored, and me being the Alpha-A type personality that I am....I wasn't just going leave and have someone ignore me like that. So.....I turned to the clerk who literally pretended I was a fly on the wall, and said...."If I could please get some service, I'm in a bit of a rush." He then with a pissed off reluctant look came my way. Even when he attended to me I felt this hostile energy from him I could not understand, and certainly was unfamiliar with, as I had never experienced anything like that. Ever. What was interesting was that the other customer felt bad for me, and apologized to me. It turned out I just had a question about a product and had to wait 20 min to ask it from a store clerk who pretended I was not there. Upon leaving the store there was only one thing that I was unsure of. Was it the fact that I was a Female or a person of colour that my business was not welcome?

Kinda pricey but what do you expect of Cubans and great service. Would visit again them againread more

My son and I have been going here since we moved to the neighbourhood. Today we were told we were…read moreno longer allowed here and that if I wanted to come I wasn't allowed to bring my son. Am I supposed to leave a 4 year old outside by himself? They told me it was because they sell weed products in the store. They had been selling it in the store for a long time and was never an issue before.

The lady that works here has superb customer service skills. 10/10 would shop here againread more

Big cloud is the only vape shop I go too, they're all great there. As of recently there's been some…read morenew employees that have started, and I've got to say they all have been a pleasure to interact with. Zain being one of them. He's always kind, efficient and happy to help. Thank you Zain for your positive energy and awesome juice suggestions!

Friendly guys working that answered every question I had. Showed me how to fill my pod for the…read morefirst time and made sure I was good before I left Would definitely recommend to friends

Was in a bit of a rush to head to a party but made a quick pit stop here to buy some stuff. The guy…read moreworking today is very friendly and I assume he is the owner. He was more than willing to talk about the shop and if I had more time I probably would have stayed to chat about cigars. I'm no aficionado, but based on what I saw they have a great selection of cigars and cigar accessories. I'll definitely be back since I live across the street. If I remember correctly their grand opening is on September 11. Hoping to stop by in that day too.

Dishonest. They "ran out of stock" of reasonably priced torches and tried to send me to a local…read moreconvenience store instead. There was another very good cigar shop just down the street that is much more reasonably priced with a great selection. Being dishonest does not promote good customer service.

Awesome cigars, very nice people that work there. Decent prices. I hope to visit again.read more

Ok. Full disclosure, I'm a pipe smoker and hobbiest. I had sought out this shop in hopes that they…read morewould have a few pipes and some tobacco. That was not to be the case. They have a little bit of pipe tobacco and no pipes. Except just a few of the glass ones, but this is not a head shop by any means. Now, all that said, this is a charming little shop with mostly cigars and a magnificent proprietor and regular clientele. I ended up being offered a coffee and some great conversation. These small local shops are hidden gems. I didn't spend a dime but got incredible value. I hope this review will send them some customers for their fine selection of cigars.

Big containers of loose leaf tea on the front counter welcomes you n then u turn ur sight right and…read moreyou see big display of cigars. There are cigar pipes to purchase which are of different types and styles. We didn't know if we wanted to purchase anything or not but the store was interesting to explore. The owner or maybe the worker at the store helped helped us find finest cigar which was around $35 but the range of cigars are from $10 up until $100 or maybe more.

I absolutely love this store everyone who works there is so friendly and they remember your face…read moreeven though we're all wearing these silly masks they pay attention to their customers even though they are always busy they still try to keep it chill friendly and they have the best selection from Abbotsford to Vancouver. Love love love delta news stand

This store is a smoke shop it carries lots of vape items as well , I was able to find wat i needed…read moreeasily the older fellow is not that knowledgeable wen it came to vape stuff but the young guy knows his stuff! My first experience there was a good one ! Will definetley go again for my vape supplies!

Great place Staff is friendly and knowledgeable…read more Pricing is fair and always open. If your a first time buyer they will educate you on what is best for your taste.

This is a little place right on St. Johns St. in Port Moody that can barely be seen but we spotted…read moreit when my fiance was looking for cigars in the area a few weeks ago. We walked in, the place is pretty small but they have international variety there: dominican, cuban, etc. and their prices are good. The owners are a really nice couple who are there to help you with your selection and questions (and they have a really nice poodle named Chica that hangs out with you while you shop, lol). Definitely a good small business that needs more support in the area, so if you like your cubans, cigars or tobacco, go and check them out! You may be surprised of what you can find there! :)